Our Commitment to New Zealand Tourism
Manaakitanga - Providing a New Zealand Experience
Manaakitanga is the Maori word for Hospitality & Kindness. We at The Rees value the importance of Manaakitanga to Maori and to everything that we do for our guests and visitors to New Zealand and at our hotel.
Our team strives to welcome, show respect, generosity and caring for others which is central to our customer service standards of SERVE - Service, Exceed, Respect and Excellence.
Kaitiakitanga - Guardians of what makes New Zealand special.
Kaitiakitanga is the Maori word for guardianship, protection and, preservation. As a team and company, our on-going commitment to the environment and sustainability is evident with the several projects that we engage in and is supported by our Key Statements. Our priorities for our local community continues to embed a culture of adding value in order to leave something better for those who follow.
The Tiaki Promise is a commitment to care for New Zealand, for now and for future generations.
"The Rees team have consciously focussed on being responsible operators through leaving a “light footprint” through many staff-initiated actions that both reduce the impact on the natural environment and preserve it", Mark Rose, CEO.
Former company Director, Mike Pohio talks about the importance of Maori Values in our business