Our Commitment

The Rees Hotel Queenstown is committed to policies and practices that support the goals of a triple bottom line approach to environmental, people/social protection and economic. The Rees Hotel has implemented a company-wide stewardship program to pursue and develop operational practices that minimise waste and promote positive interaction between the operations of our business and the broader community in which we live.


In 2018 & 2020, The Rees Hotel, Queenstown won the SKAL International 'Sustainable Tourism Award | Urban Accommodation'.

Click here to read about our feature in SKAL International's Magazine. 

SKAL International | As an Affiliated Member of the UNWTO, whose mission is to promote reliable, sustainable, and universally accessible Tourism, Skål International created the Sustainable Tourism Awards following the United Nations declaration of 2002, to spotlight best practices globally.

“The Rees Hotel, Queenstown is certified by Qualmark, whose Sustainable Tourism Business (STB) Criteria are Recognised by the Global Sustainable Tourism Council for being equivalent to the GSTC Industry Criteria”. 

Advice to and from Guests

The compendium we provide to guests in each room and suite contains further advice on how you can assist us in meeting our goals for social and environmental sustainability. We positively welcome your suggestions on how we can improve the environmental and social sustainability of our operations. Every suggestion will be submitted for consideration by our Sustainability Stewardship Group consisting of our team and board.

For The Rees Sustainability Stewardship Group

Bruce Davidson

Chairman of the Board of Directors

The Rees Hotel, Queenstown

Our Commitment to Tourism New Zealand

Manaakitanga - Providing a New Zealand Experience

Manaakitanga is the Maori word for Hospitality & Kindness. We at The Rees value the importance of Manaakitanga to Maori and to everything that we do for our guests and visitors to New Zealand and at our hotel.


Our team strives to welcome, show respect, generosity and caring for others which is central to our customer service standards of SERVE - Service, Exceed, Respect and Excellence.


Kaitiakitanga - Guardians of what makes New Zealand special.

Kaitiakitanga is the Maori word for guardianship, protection and, preservation.  As a team and company, our on-going commitment to the environment and sustainability is evident with the several projects that we engage in and is supported by our Mission Statement.  Our priorities for our local community continues to embed a culture of adding value in order to leave something better for those who follow. 


Tiaki Principles

The Tiaki Promise is a commitment to care  for New Zealand, for now and for future generations.


"The Rees team have consciously focussed on being responsible operators through leaving a “light footprint” through many staff-initiated actions that both reduce the impact on the natural environment and preserve it", Mark Rose, CEO.

Former company Director, Mike Pohio talks about the importance of Maori Values in our business