The Rees Team
Mark Rose - Chief Executive
Mark brings a wealth of talents and experience to the role as first Chief Executive of The Rees Hotel & Luxury Apartments Queenstown. Mark has spent his working life in the hospitality industry in the UK, the USA, Australia and New Zealand. He is a trained chef and a specialist in food and beverage services who has managed vineyard and winery operations in addition to his hotel management duties. He came to The Rees Hotel and Luxury Apartments Queenstown directly from an appointment as General Manager of the prestigious Cameron House on Loch Lomond, one of Scotland’s finest luxury hotels. Two golf courses, five dining rooms, a marina, a spa [voted best spa in Scotland], a staff of 450 – and a guest list that ranges from sport stars and celebrities to the King of Jordan.
Roman Lee-Lo - Director of Operations
Roman was a pre-opening team member of The Rees. He joined the hotel as Reservations Agent and after three months, he was promoted as one of the hotel’s first Duty Manager’s. His passion for creating exceptional guest experiences saw him progress and develop. He was appointed as Chair of the Health & Safety Committee and, had a passion that supported the CEO’s vision of continuing to build people capability. He championed Human Resources which saw the hotel establish its first HR function and various people-focussed initiatives alongside his role of Assistant Front Office Manager. After 5+ years with the team, Roman left to join the HR Team at Hilton Worldwide for almost 2 years, some of his key responsibilities included Recruitment, Health & Safety, Learning and Development and, Payroll.
Roman returned to The Rees in early 2016 as Manager, Special Events and Sales before being appointed as Executive Assistant Manager then Director of Operations. Roman was a founding member of the Human Resources Institute of NZ’s local branch in 2012 and, a past president. Roman is very proud to not only work for an award-winning hotel but to be surrounded by a team of highly experienced hospitality professionals at The Rees.
Ben Batterbury - Executive Chef/Food and Beverage Manager
Our award-winning Executive Chef, Benjamin Batterbury, is a culinary expert with a polished repertoire that includes French and English fusion recipes mingled with the flavors of Madeira on the Portuguese archipelago.Ben has a love of using supreme quality ingredients and seasonal Southern produce he personally sources in Central Otago and intimately handcrafts from the ground up in his kitchen, continually striving for perfection.Since 2009, Ben has been Executive Chef at True South Dining Room, our impeccably stylish flagship restaurant. Ben was promoted to the dual role of Executive Chef/Food & Beverage Manager in July, 2017.
Matthew McClure – Restaurant Manager
Matthew joined The Rees Team in March, 2019 to head its Food & Beverage offering. Previously employed to December 2018 as Restaurant and Banqueting Manager at the prestigious 5 Star Dunloe Hotel and Gardens, Beaufort, County Kildare, Ireland with responsibility for managing its renowned The Grill Restaurant.
Previous experience also includes the management of a renowned restaurant and bar at the 5 Star Galgorm Spa and Golf Resort, Ballymena, County Antrim, Northern Ireland. Amongst his many achievements and successes whilst there, was appointed by the hotel’s General Manager to lead on the creation and design of a new build state-of-the-art Gin Bar and the associated design of gin based cocktail menus, which he did with great pride.
Prior to this role, he was Lobby Bar and Rooftop Manager at Double Bay’s Intercontinental Hotel, Sydney Australia.
Matthew holds a Diploma in Business Management from Northern Regional College Ireland and, is WSET certified.
Micka McDonald - Front Office Manager
Micka originally hails from Swan Hill, a small country town in the Victorian Mallee of Australia. Although Journalism and Media Production were her further educated fields, Micka began her hospitality career cleaning rooms in a motel in her home town, in between studying at Charles Sturt University in Bathurst. This lead to waitressing in Bistros and then bar work in nightclubs in Melbourne.
Micka worked as a Night Auditor to finance her Media Production course by day, which in turn, became the topic for most of her assessments as her experience working alone in a 3 star hotel on Elizabeth Street, Melbourne at The Hotel Y, (the old YMCA) was eventful every night. Hospitality lead Micka on her OE as she travelled around Canada working in reception roles in Hotels and Resorts in Jasper National Park and Sun Peaks Resort, then back to Australia to Far North Queensland taking on Supervisor roles at the Radisson Treetops resort and DayDream Island.
Micka was lured to Queenstown to work as a Duty Manager at The Heritage Hotel, before being promoted into the role of Reservations & Yield Manager which she held for 8 years. Micka began working at the Rees Hotel Queenstown in November 2014 as Front Office Manager. She brings 20 years of hospitality experience with her and is still challenged on a day to day basis.