Guest Comments

Wow! We had the most incredible time in Queenstown…The Ree’s was exceptional! We so loved returning there after our days out and would often return early as the room and its views were second to none. From arrival to departure we were looked after so well.
Lauren thanks for everything but in particular coming into town to pick my mum and I up on a rainy night when we’d missed the scheduled shuttle…then not minding when we decided to stay in town after spotting the Floating Bar :) Things like that mean sooooo much. Mum had never been to Queenstown and we wanted to make the most of it.
Victor, thanks for all your great tips and being so attentive to our needs. We loved The Blue Kanu restaurant and The Boat Shed Cafe was just what we needed for breakfast.
Every recommendation made was incredible…right up to our last 1/2 hour in Queenstown when Lauren recommended parking at the gardens and walking through to town.
I’m already telling everyone I know to come and stay at The Ree’s. Of all the places I’ve stayed in NZ and around the world this is hands down one of the best…if not THE BEST! The rooms are top notch but the people are even better and that’s what really makes it.
Thanks so much again.
Belinda 9/20

We will be back for sure and I will be telling everyone!
Hi Fiona
Thank you for your email. We thoroughly enjoyed our stay in your lovely apartment and can only make one comment – superb! All your staff are fantastic and I don’t think we have any of us have ever stayed at such a welcoming and friendly hotel. We will definitely be back one day.
Many thanks
Kay, Neal, Joy and Les 9/20

Hey Kath,
Just wanted to flick you a lovely message to read first thing on your Friday morning.
My partner arrived back to QT last night after being out of the country for 5 months and we went for dinner at True South. Our waitress was Bea and she was AWESOME!
She totally made our night – the perfect mix of perfect service, friendly chat, welcoming personality. Such a great example of hospitality, I wanted to pass the message onto you, just so she could get a pat on the back from HR
Hope all the rest of the team are as good as her! Enjoy your weekend,
Heidi Gillingham 9/20

Go With Tourism
We had the BEST time staying at The Rees! Your staff are fantastic, the accommodation is amazing - no faults whatsoever! Can’t wait to come and stay again, we loved it!
Jody 9/20

Hi Austin
Thanks for this, I will pop a note out to my group and see who it belongs to!
I just wanted to say a huge thank you to you all for such a wonderful stay and event. Everything ran so smoothly, the food was great and the attention to detail so appreciated. You all went the extra mile to ensure everything was perfect and it makes my job so much more enjoyable. I will definitely choose the hotel again for future events.
Thanks again,
Helen Armstrong 9/20
Early Childhood Consultant

Hi there
We had a great stay, just a couple of small issues:
1. The oven in our room was not able to be used as it had smoke coming out of it after only being on for about one minute.
2. We were surprised you put guests in the neighbouring room when you weren’t busy. The neighbouring guests were playing loud music in the evening and we had to ask them to turn it down.
3. The turn down service should be opt in at check in rather than opt out.
We enjoyed our room and all of the staff we had interaction with were wonderful. Great hotel overall.
Sam and Nisha McLauchlan 9/20

Thank you soooo much !! Awesome stay and lovely stay, special shout out for lovely Alex in the shuttle !! Left a small tip in my check out
I’ll be back !!!
Louise Nugent 9/20

Hi the A Team,
What can I say???
First up, many many thanks for making the evening such a special occasion for a special person. Amanda did not know a thing and just loved all the extras you both put in place….a big thank you.
Everything was perfect…the table for 2 with candle by the window, a beautiful meal with exquisite flavours, a birthday cake that was tops, the happy birthday song sung by the 2 staff and joined in by the other restaurant guests, the lovely room with personal card and chocolate…the list just goes on.
Can I make special mention about Katherine who just help make the evening even more special. She was so friendly, professional, understanding…the list of adjectives just goes on. She, like your other staff were tops.
Enough from me. Thanks so much for your generous support.
It was a special evening.
Take care and all the best during these challenging times.
john 9/20

We had an amazing stay in room 4112 thank you.
My mum left her shampoo behind yesterday, if by any chance it hasn't been thrown away could we pop in tomorrow to collect it please?
Kind regards
Emma 9/20

Hi team,
We really enjoyed our stay. The team was great and really welcoming. We will definitely be staying there again and we will be recommending it to friends and family when they come to Queenstown.
One question, my credit card was charged $245 at arrival, and then I was charged our room at check out. I am assuming that the original charge at arrival was a holding or bond? When will this be refunded?
Thanks so much for the stay again.
Austin, Victor and jimmy were awesome to deal with.
Westley 9/20

Hi there,
Your team is amazing, we had a great time and your staff are so helpful and very friendly. We will differently stay there again.
Kind regards,
Gaven Burgess 9/20
Operations Manager
Te Anau Helicopters

Service second to none 👌Staff faultless
So sorry my email was read wrong
I was just saying those on same package need to organise breakfast if leaving early to Milford
Many thAnks Austin you were an absolute pleasure to deal with 💐🍷
Lynda Gulbranson 9/20

Just some brief feedback.
We thoroughly enjoyed our stay at the Rees. All the staff were very professional, friendly and helpful. The room servicing was excellent - the pillow chocolates were a nice touch.
The restaurant was very good, the quality of the food was superb and was good value for money.
We will return to stay and dine at the restaurant. We will definitely be recommending you to our friends.
Eilidh Hook 9/20

Good Morning
We left The Rees yesterday after a 4 night stay. Our one bedroom executive apartment was one of the best we have stayed in globally. The size of the lounge/ dining / kitchen was extremely generous as was the spacious deck.
Over all it was very comfortable in all of the rooms ( including be