Awards
- 2021 - HM Best Hotel Chef, Corey Hume (Australasia & South Pacific)
- 2021 - Qualmark 5 Star Hotel rating and Gold Tourism Business Sustainability Award
- 2021 - TripAdvisor Traveller’s Choice Award Winner (5th consecutive year)
- 2021 - NZ's Leading Hotel Residences, World Travel Awards
- 2020 - HM Award for Best New Zealand Hotel
- 2020 - Corey Hume - HM Best Hotel Chef (Australasia & South Pacific)
- 2021 - Wine Spectator “Best Award of Excellence” (10th consecutive year winner) for our wine program
- 2020 & 2018 SKAL International ‘Best Urban Accommodation’ for global sustainable tourism initiatives
- 2016 – 2020 World Ski Awards, New Zealand’s Best Ski Hotel
- 2019 'Allied Operator of the Year Award'- NZ Tourism Export Council
- 2019 5 Star Rating ‘Enviro Gold’ award from Qualmark New Zealand (3rd consecutive year)
- 2019 Trip Expert’ ‘Experts’ Choice Award’ for the 3rd consecutive year
- 2019 TripAdvisor Certificate of Excellence for the 5th consecutive year
- 2019 TripAdvisor Certificate of Excellence Hall of Fame
- 2019 ‘Beef and Lamb Excellence Award’ for the 8th consecutive year
- 2017 – 2019 HM Award for Best New Zealand Hotel
- 2019 HM Award for Best Communications Associate, Australasia
- 2018 Australian Travel Awards Finalist in the ‘Best Hotel’ category
- 2018 Recognition of Excellence for Customer Satisfaction by HotelsCombined!