The Rees - True South

Guest Comments

Thank you, we enjoyed the stay. The room, service and staff were excellent.

John Kantilaftas 11/15

Karen and I returned home from our wonderful vacation one week ago.  We were exhausted.
Wanted to thank you Nikita and Fran for making our stay a five star experience.  You were great!!!
Telling all our friends about the Reese and hopefully they will visit with you when they book their rooms.
Hope you have a great summer.

Best of everything.
Dennis and Karen 11/15

Most of the stay was excellent. The only issue was that the boxes of the toiletry kit in our bathroom (1112) were empty! There was no shower cap, no dental kit or shaving kit, etc in the boxes. The boxes were there, but all of them were empty. Maybe since the boxes were there, the contents were not checked by housekeeping.
Not a major issue – so we did not bring it up at checkout, but it was surprising to find empty boxes.

Kind regards,
Shiva 11/15

Thank you very much – our stay at The Rees was excellent and as always you treated us very well.  Please pass on my regards to the management and your team – I really appreciated your generosity in supporting us with this media file and look forward to coming back again.

Claudia Tasker 11/15
Events Media Specialist
Tourism New Zealand | Manaakitanga Aotearoa

Thank you for the note and the lovely service and accommodation we really enjoyed The Rees and the team are all very helpful and friendly. I will be back in approximately 2 weeks so will make a booking as soon as dates are confirmed.
I left my new jacket with reception on check out yesterday, Robert from the Bonz store in town was picking it up so it can be shipped to me here in Australia. I have copied Robert in the email for his awareness also.

Thanks again…
Rebecca Nelson 11/15

This hotel is Fabulous!  Wish we could have stayed several days!

John Goldsmith 11/15

We thoroughly enjoyed our stay at The Rees.  The room was very comfortable, the lakeside view was amazing, and all the staff were very accommodating and most courteous.  We would not hesitate to recommend The Rees to others who are planning a stay in Queenstown.

Larry Renaud 11/15

Good Afternoon,
Our stay at the Rees was wonderful.  All of the staff were super friendly and went out of their way to help us organise activities and offer advice.
We would definitely recommend our friends and family stay at the Rees.

Dominique 11/15

Well thank you to you and your team at The Rees Samantha and I had a great weekend in Queenstown just what we needed.
The food was magic as like the view and your staff were very polite….the service was great!!
We will see you again sometime next year for a longer stay we will be recommending ?

Brett Walker 11/15

We had the most fabulous time at your Hotel.  No hen we arrived I requested to see another room as we’re both wanted equal accommodation seeing we left families behind for some much needed r&or.   The manager on duty was lovely and accommodated our requested but we decided to keep our room which was lovely.
I cannot wait to return with my girls to show them the beauty of both Queenstown and your Hotel.

Lynette Korn 10/15

Our stay was great. The room was fantastic.
I would also like to commend your staff they were lovely and one in particular, I didn’t get her name. But, I had fallen on a trail during the day and while walking to my room she noticed I had a cut on my knee and asked if I was ok. I assured her I was, she then told me she would get a bandage for me and bring it to our room.
She brought some antiseptic wipes and a selection of bandages to my room only a few minutes later. Having people like that in your team makes for a very special place to stay.

Regards Emma Rilen 10/15

We had a great stay at The Rees, all the staff were extremely helpful.  I organsied a spa treatment through Lou at reception and she was excellent!   The welcome note and lollies for my mums bday was a lovely touch.

Kind regards,
Eve Thorp 10/15

We had a wonderful time at queenstwon, and the hotel and its service were great .. Thanks a lot :)

Al Mulla 10/15

We were in room 2142 from 20-25th of October.
We spent 5 days and night at the Rees Hotel and we were extremely satisfied. Both Kerstin and I are experienced traveler of the world so we know when we think that a hotel is outstanding. This was really a top notch experience.
The room with a view over the lake and the mountain was of course magnificent. The service was personal and very relaxed without being too much.
The culture with all the young staff from all over the world was extremely refreshing. Everybody in your staff were so helpful,kind and personal with us the whole stay.
I am sure we will come back to the Rees!
I have only one request. Please be so kind and let your whole staff know how happy we were with their charming behaviour.
I have worked in the Med Tech business and research within GE Healthcare for many years dealing with many tough customers and partners.I know how hard it is to create a culture like yours.
Many thanks for giving me the opportunity to express our opinon.
Kerstin & Bengt Nielsen 10/15
from Stockholm, Sweden
Dear Kevin,
I would like to sincerely thank you and your team for looking after Jake and Charlotte Walton last Sunday evening.
Charlotte text me a message late that evening to say “thank you for such an amazing evening, the food, wine and service was amazing we can’t thank you enough for this special night”.
Well done True South, mission accomplished!Warmest regards,
Lyn. 10/15
We have just arrived home in St Albans after what seems like a marathon of transfers and flight connections.
Thanks for your note and what a coincidence that you are a local!!
Thank you very much for offering to post the birthday card FOC, as it would be a shame to miss who the sender was.
I shall look forward to seeing it and must thank you again for our great stay at your hotel – it was a lovely special birthday treat.
All the best,
Peter 10/15
We had a lovely stay thank you.  There isn’t anything you could improve.
See you in February.
Kind regards, Sandy 10/15
Sandra McKie
Deputy Director Visits and Ceremonial, Heritage Commemorations and Protocol Group
Sam hello and thank you for the email and attention during our stay.
We will be back again one day and we will recommend The Rees.
Thanks again, much appreciated.
Colin Morris 10/15
Our stay in the REES was most enjoyable The disabled facilities for our 92 yr mother were excellent
We enjoyed both restaurants and went to Sassa twice
Could not fault any aspect of service The petit French waitress was delightful
Greg Nelson 10/15
Professor Cardiology
Head of Department
Just wanted to say thank you to you and your team  😊
We really appreciated everything ! And have no complaints as service & facilities  were excellent 😊
Definitely would recommend this hotel to all I know and will be back !
Bhavana S Singh 10/15
We had a wonderful stay at your hotel. We really appreciate the effort your staff made to get my backpack that I had forgotten to me. They contacted our limo driver who went back to the hotel , picked it up and brought it to me at the airport.
Don 10/15
I must say I thoroughly enjoyed my all too brief stay at The Rees Hotel. The room was spacious and elegant, and I enjoyed speaking at an event organised by the Catalyst Trust in the Rees Conference room.
Also a quick word in praise of the staff working at The Rees Hotel. They were unfailing courteous and helpful, and I am very grateful for the way they have assisted me after I discovered I left a laptop and a cellphone charger behind in my room  (5122).
Best wishes,
Robert Patman 10/15
Yes, we had a great time at The Rees.
In particular, we would like to commend the great service we had for the 4 breakfasts we had with Ms Jitka in the sixth floor restaurant. She always had the cheerful greetings in the morning and could remember our usual order after the first breakfast. She was not intrusive but always attentive to our needs. She is a great asset to the hotel. :-)
Shelley 10/15
Hotel and services beautiful. Wonderful to have shuttle buses.  The only criticism was the playing of Christmas songs at breakfast. Really?  In mid OCTOBER?
Pam Cartmell 10/15
The hotel/apartment was exceptional. The quality of the facilities was first rate and the view from our apartment was stunning.
The shuttle service to Queenstown was a welcome provision as it was a bit too far to walk each day. It is a shame you don’t provide this service to Queenstown airport as the transfers cost us $200 (return) and I would gladly have paid a fee to you.
True South was an outstanding dining experience with very good service from a young Irish woman (can’t remember her name). Nathan (front of house) was an excellent ambassador for the hotel and deserves recognition. The cleanliness of the entire facility is a credit to your housekeeping staff.
On a negative note – on our final day we were waiting in Bordeau for our shuttle to arrive and your HR person was having a meeting with another senior staff member regarding an HR disciplinary/performance issue. While I commend the pursuit of informality to have this meeting in a public space within earshot of customers does nothing for the reputation of the Rees.
I would recommend the Rees without hesitation and we would stay with you again if we return to Queenstown.
Kind regards,
Geoff Blackburn 10/15

I enjoyed the stay, thank you.  Also I understand from Kirstin Martin that the Rees Hotel did a very good job accommodating the Ford team, so thank you.
My only minor complaint would be the charge for a flat white at breakfast – if breakfast is included it would be good to include that in the overall breakfast charge.

Corey 10/15

Thanks for the excellent customer service and friendly team, regards Terence 10/15

This is a quick email re our stay.
My husband and I decided to take my mother to Queenstown for her 83rd birthday.
The service we received was outstanding ! Phil and I regularly travel internationally and are quite often impressed (especially in America) but your staff have raised that bar. Special mention to Sarah for our first point of friendly contact, and to Lou and Sharon for their genuine warmth and going the extra to make sure my mother had an enjoyable birthday and that we enjoyed our stay.
We will highly recommend to our contacts and will return for a more leisurely stay in the near future.
Please pass on our compliments

Kind Regards
Carolyn Munday 09/15

We had a lovely stay at the Rees and I will be writing a review on TripAdvisor in the next day or so.

Mike 09/15

Thank you for a fabulous stay Adrian! Will highly recommend to family and friends!

Lisa 09/15

Thank you very much. We had a lovely stay at The Rees Hotel and would thoroughly recommend it to anyone. Our time in New Zealand was amazing and the 6 days we spent with you made it easy to get around, relax and enjoy the views. The only thing I would have liked is ground coffee provided every day. It was so lovely to wake up early with a nice coffee to look over the lake. It wasn’t replaced after our second day. Only a small issue and not life altering.
Once again thank you for your service. Everyone was so lovely and treated our children with respect, asking them how they were etc.

Thank you again.
Danielle 09/15

my wife had the best time in Queensland and it was partly to the accommodation. It was excellent . The staff are fantastic up and including the cleaning ladies. I would certainly recommend your Hotel to anyone. My wife and I travel a lot and this was a very well run hotel.  Am an expat and had not been as far as Queenstown until we visited it a couple of weeks ago. My business takes me over the world and I was amazed at this amazing place so close to Australia. I would love to. One again very soon. Once again thanks for you hospitality.

Greg & Maureen Hughes 09/15

Adrian, we had a wonderful time and your staff were excellent, particularly Nathan. Will recommend to our friends back in Australia.

Steve Rigg 09/15

We thoroughly enjoyed our stay at The Rees, the service was second to none, the rooms were beautiful and clean and nothing short of 5 star luxury.  Your staff should be congratulated on their exceptional, professional service.  And Queenstown, itself, was spectacular.   We were so sad to say farewell this morning on departure (there were tears as we drove out) and I think we all left a tiny piece of our hearts behind.
We look forward to returning again soon.

Thankyou again and kindest regards,
Adam and Katrina Coltzau 09/15

Our stay at the Rees hotel was excellent.  The room was great with a comfortable bed. The gas fire place was easy and a nice way to stay warm.  The TV / movie selection was poor so that may be something to work on if I could suggest anything.
Customer service was excellent. Everyone was helpful and friendly.  Prior I did stay at the Edge Water in Wanaka and the concierge George Smith was excellent and would seem to be perfect for a class of hotel like The Rees.
The addition of SASSOS restaurant was very nice.  Great Italian
I would and will recommend The Rees Hotel to our customers and to friends and family.

Best Regards
Jason 09/15

Thank you Sam for making our stay so special and memorable.
We will be recommending The Rees to our family and friends

Mrs Dagher 09/15

Hi Adrian, our stay was exceptional. We had a pretty frustrating end to our holiday with a small car accident and a flight cancelled on us last minute.
But the Rees was incredible with all the people very helpful and friendly. I would like to extend a special mention to a young lady who is French working at your Sasso Italian restaurant as a waitress. She was lovely. Had I not had to cough up $4,200 for the car accident excess I would have been able to give her a nice tip – so we felt bad for that!

Sam 09/15

I just got back from Queenstown and now back at work. But just wanted to say a huge thank for letting us stay at your resort we had an absolutely amazing time and I will be sure to recommend to my future customers who are looking to go.

Thanks again
Olivia Newman – Team Leader 09/15
Branch 209 – Yonkers-Cross County
Liberty Travel

I just wanted to come through to you to say THANK YOU so very much for our stay last week!  The property is fantastic, the staff so attentive, professional and helpful…and they always had smiles on their faces.  I couldn’t fault anything and certainly cemented my faith in the property.  I have no reservations at all about sending clients from all markets to you.
Also…very cheeky of you but thank you also for the meal at Sasso!  The food there was outstanding!  I already have it on our Queenstown restaurant guide but I can now speak from experience.
Thank you once again to you and your team!  Here’s to a fantastic and busy season ahead.

Take care & kind regards
Monique Jenkins 09/15
Senior Account Manager
Pan Pacific Travel

An enjoyable stay in a lovely establishment thank you. Your team on reception were a stand out. Sarah and Sharon I think their names were. A real delight.

Well done.
Brian Fenn 15/09
The Good Guys Blacktown

The experience we had at the Rees Hotel was very positive. Very helpful staff, very nice rooms and services.
Thanks for everything.

Ali Shabban 09/15

Myself and my son Sam had an amazing time whilst staying at The Rees Hotel.
I would ask you kindly, if you could please pass on my sincerest Thanks to ;
Nathan , Sebastian and Adam on the Concierge Desk..
They all helped make a difference for a trouble free couple days of skiing and recommendations for dinning.
It was an absolute pleasure dealing with them.
Lisa Hicks. 09/15
ps Can’t wait to hopefully come back again :-)
Yes we are home and we loved our holiday.
That is fine we had the wine early on in the week and it was lovely.
Thank you all so much we had a lovely time and Nathan was just wonderful.
Will visit again
Jenny Finnegan 09/15
I just wanted to say thank you for the cake and organising the welcome letter for Lisa when we entered the room.
The food at dinner was amazing and please pass on compliments to the chef.
Special mention must go to Sarah and Laurent who could not have looked after us any better.
An amazing night overall.
Many thanks
Paul 09/15
Thank you for the stay it was wonderful. Was disappointing that the breakfast order wasn’t collected the night before but very happy how quickly your staff got breakfast to our room once we phoned reception. The no charge on breakfast at check out because of this was really nice.
I’ve left my suit there but have been told it’s at reception so I’ll call in tomorrow to collect
Again thank you
Scott McCormick 09/15
Drink ?ED Australasia Ltd
Thanks again for everyone’s help yesterday. Everyone was so friendly and welcoming the room was fantastic and topped off a great day!!!
Really appreciate it!
Kind Regards
Mike and Kelly 09/15
We had a wonderful stay at The Rees. We were really impressed with the rooms and most importantly, the hospitality. In particular, I would like the mention that Nathan was very helpful in advising us regarding a cancelled Milford Sound trip. Also, Lou from Scotland checked us in on arrival and was lovely.
Lastly, I wonder if I could ask if your housekeeping staff came across a portable espresso maker my husband brought all the way from Ireland! We think he last saw it when we stayed in room 1122.
Thank you again.
Kind regards,
Aoife Cotter 09/15
Hope your roadshow went well.
The staff were amazing Sarah your food and beverage manage was outstanding, very attentive and organised. Nathan was a huge help assisting me with bags, boxes and everything else!
The whole experience was top class. I have written a comment on trip advisor.
Thanks Luba
Meet up next year.

Kind regards
Polly 09/15

I would like to thank your exceptional staff for making our stay at the Rees Hotel a memorable one. My family and I had a very pleasant stay at Queenstown thanks to your easy and accessible service. I would also like to thank the staff for their kindness and welcoming nature throughout our stay at The Rees Hotel.

Kind regards,
Ali Ahmad Ali 09/15

Thank you for your hospitality on Fri.  It was great to finally see the hotel first hand and see why our clients love it.  The staff were all very friendly and happy to help with anything,

Kind regards
Karla van Niekerk 09/15
Account Manager
North Shore Business Travel

Great to experience your property first hand.
My only criticism would be the locked door on our deck would make a banging noise from the wind, however using a cushion and deck chair I managed to get it to stop…   It was great to see your lead in rooms, think we would definitely recommend our clients to upgrade room type where possible however.

Kind Regards
Michael Denning-Kemp 09/15
Air New Zealand Holidays

I would like to provide some feedback regarding my stay.
Being in the role I am in I have the opportunity to visit many high end hotels and I must confess that your property is the one I would like to unpack my bags and never leave!  Your staff were very friendly and helpful as nothing was too much trouble, the property itself… magnificent!  Beautifully appointed with exceptional views and a good location.  When I return on a personal holiday there is nothing I would need for when staying at The Rees Hotel.
My visit to NZ and especially Queenstown has won me over and I will be back to visit very soon.
Thanks for an amazing stay!

Ashley 09/15
Virgin Australia

My stay has been very pleasant. Your colleagues at The Rees are very friendly, professional and fun. Lucas had been a very good guide, but I understand that he would be leaving soon.
Thanks again, the next time I’m back to Queenstown I will definitely stay at The Rees.

Thank you!
Kind regards,
Ronald 09/15

Thank you so much for posting these for me.

I’d also like to say thank you very much for having me at your beautiful hotel. I’ve never wanted to get out of bed so quick to open the curtain.
I look forward to sending my clients there in the near future.

Warm regards,
Hello World 09/15

Was indeed a wonderful stay at the Rees, and I will definitely be back again next year!
Will be able to recommend it to my clients with confidence now as well.

Kind Regards,
Simon. 09/15

We had a wonderful time, as usual, and had no issues to report. We took the new bikes for a ride on Saturday and they are excellent,

Darryl 09/15

Thank you so much for yourself and the lovely staff at The Rees for welcoming us into your beautiful property. It is absolutely beautiful and I will defiantly be recommending it to my client’s.
QT stole my heart so I hope to see you again soon.

Kind Regards,
Melanie Donaldson 09/15
Flight Centre

I really enjoyed my stay at your hotel, the food was fantastic in the restaurant too and I would just like to say thank you for the apology gift for the incorrect information given to me for the Ski Buses.
I really enjoyed my stay at your hotel and in Queenstown and cant wait to come back and send some of my clients to stay within your property.
The shuttle service was great too and Lucas was always very polite and friendly (we seemed to get him the most).

Kind regards
Olivia Gerorgeff 09/15

Thankyou for your email, I really appreciate your follow up.  Yes we have a great time once again at the Rees, it’s a real treat for us.  I just love the check in and personal delivery to your apartment.  I also love the shuttle to town and back, its fantastic !!! and also :0) I love the fact I could ring reception and my call was answered immediately and my request for news paper actioned straight away.  Your staff are lovely
Just wanted to let you know the heated floor in the bathroom did not work the whole stay .  Also Adrian, can you follow up on the robe I purchased please.  I just loved the one we had in our apartment and so enquired about a possible purchase of one and was told that I could at the reception buy one on my departure, which I did.  When I got home to Whangarei I took it out of the plastic bag it was in and found that it was a very large robe.  It was not the same size as the one in our room.  I myself are not a small person but this robe is way to big for me to enjoy.  I have it ready to post back to you when your staff send me the correct one.

Sheryl 09/15

I spent my 21st Birthday at The Rees late August and I just wanted to thank you for making it a very special time. You were very kind to give me some sweets and a card and the chef made me a birthday cake which was fantastic. My family and I had a great stay and hope to return in the not too distant future.

Thank you again,
James Brown 07/15

We have the Travel bug like all  baby boomers and stayed at Hotels all round
Australia and the world ,and even on my business travels I  have not stayed at a Hotel equal
The Rees ,
From the first day to the last we were made to feel so welcome and celebrated our wedding anniversary
In your True south Restaurant which was superb,
I was talking to Julie on the Flight home to Brisbane yesterday about how we always strive to improve our
Business and customer service ,but I  am not sure where we  can suggest any area of your business to change ,
The staff are all good ,the rooms are superb and it was our first visit to Queenstown
and loved it ,(we have been to other areas of NZ before)
The recommendation from Flight centre staff was also spot on of course
Hope to be back in the near future

Kind Regards
David & Julie Nicholson 09/15

We had an awesome stay with you. A huge thank you to all your staff for making it so good. When we are in Queenstown next, we will definitely be staying with you.

Kind regards
George 09/15

We thoroughly enjoyed every part of our stay at The Rees.
From reception to concierge to bus drivers to cleaners- all excellent.
We will certainly recommend The Rees to anybody we know planning a trip to Queenstown.
Thanks again.

Paul Burns 09/15

Everything was great thank you Adrian! We dealt a lot with Chloe and she was very helpful and had fantastic customer service.

Thank you for the stay.
Dr Macdaniel Nixon 09/15

Firstly I would like to say THANK YOU so much for making our stay absolutely wonderful.
It was the first time my friends and I had come to Queenstown and it was beautiful. The apartment itself was exquisite, the service was great the view amazing, we did disturb front desk quite a bit with our constant calling, but they fulfilled all our requests with a smile on their faces.
They were so friendly yet maintained their professionalism.
It was also my birthday upon arrival and the staff had organised cake and bubbly caught me off guard, but was so sweet.
I would like to commend and thank Lucas, Jakub and cloe on their wonderful work as a team, and as individuals, working in a hotel myself it’s so great seeing other people doing so well you have a great team.
Will definitely come back. Thank you for everything.

Kindest regards,
Anusha, Patricia and Eddie. 08/15

I am a travel agent at Escape Travel in Sydney and I have just returned from my 7 night stay at the Rees hotel and Luxury apartments.
My stay was ABSOLUTELY AMAZING! I cannot complain about one single thing – the staff were INCREDIBLE! Especially Sharon at the concierge desk and Nathan, Lucas and Matt at the shuttle service.
Every Single person was spectacular as well as all the facilities in the room.
The bed, the heated floors, the towel racks, the shower, the balcony, and most of all the incredible view!
I will be booking my next holiday at the Rees when I come to Queenstown next!
My partner and I are still talking about how perfect everything was, so we want to thank you so much :)
Thank you for making our holiday the best so far :)

Kind regards,
Maddie 08/15
International Travel Consultant | Escape Travel Bankstown

Can I start by saying we enjoyed our stay with you immensely.
The staff were fantastic, very friendly, helpful without being over the top and answered all questions knowledgeably and politely.
I will raise a couple of points regarding the room, and they are very very minor points, but being in retail myself I value all feedback no matter how small.
Firstly ( and I did say they were very minor points, take that as a compliment ) I just felt the red plastic tissue paper box was completely out of character with the rest of your room
Secondly, the same with the pedal bin in the bathroom, looks cheap and opens very poorly.
Finally I did notice some rusting appearing on the metal brackets holding the small pull down curtain above the toilet. Room 7132

Completely minor points, and they certainly did not reduce our enjoyment with staying in 7132, but you did ask, and that is my only negative feedback.
Great place to stay, great service and wonderful staff, my compliments to the management for running such a good operation. Should the opportunity arise in the future we would love to stay with you again

Les Lovell 08/15

We had a wonderful  stay at The Rees.
We thank the hotel for excellent service and memorable stay.

Kind Regards,
Dr Padmini and Dr Gourannanavar Pampapathi. 08/15

We thoroughly enjoyed our stay at The Rees Hotel. The facilities and services, in particular the shuttle service to town, room heating and continous supply of milk were amazing, the view was incredible and every staff member was friendly, personable and professional.
We will be recommending The Rees Hotel, passing our feedback back to Air New Zealand holidays and plan to be back again!

Many thanks,
Michele, Sydney and Olivia 08/15

Hi Sam,

Thank you for following up. I had a great stay and can’t wait to return!

Kind Regards,
Mike Stearne 08/15

I would just like to personally thank you and your team for such a great job you guys did for us on our hotel, from booking our trips, to room service and the shuttle bus. We truly no why you guys are 5 star.  It has been the best hotel we have ever stayed in. We will hopefully be reuturning to queenstown in the not to distance future and you guys will be top of the list. I have referred you to everyone i know. But one day hopefully we can return.

Thanks again
Daniel and Hayley 08/15

Our stay was fantastic, I couldn’t fault your hotel at all. It was comfortable, everyone was helpful and we enjoyed our time there very much. The only thing I could think of is suggesting heaters for the balcony so it takes the edge off sitting outside , the views are amazing so sitting there is quite nice.

Anna-Lisa 08/15

I had agreat time at the Rees and look forward to the next visit

Kind Regards
Dennis Church 08/15

We had a wonderful stay at your hotel, I have written a lovely review on Tripadvisor, it should become available in the next few hours.

Kind Regards,
Ann 08/15

Thanks for your trust and for the excellent service you offered us and we really enjoyed staying with you , please provide bank details and I will send you the amount 5.50 as soon as I can ,

Thank you and kind regards
Mrs Al Suwaidi 08/15

Thanks – great staff, very welcoming
Lovely room
Liked the complimentary bar nibbles at happy hour
Didn’t like the breakfast cereal dispensers – otherwise bkfast great
Wish we could have stayed longer

Janek & Lisa 08/15

Simply awesome – you could help us dummies with a guide to using the auto blinds in the book in the room ?

Had a great stay – thanks
Colin 08/15

My family had a great time at Rees. This is our second time at Rees and we will definite stay at Rees again when back to Queenstown.
I would like to specially give compliment to the house keepers. They had done very good job every day. And I am also appreciated your understanding when we requested to change the room due to the view. I would like to say thanks to a man who walk us to the room and help changing the room too.

Best regards
Navara Vanasin 08/15

I wish to say that my stay at Rees Hotel was nothing short of excellent and the service from all the staff was second to none .
They made me feel very special at all time great service by all very happy customer .

Kind Regards,
Martin Dettmer 08/15
Audi Certified Sales Executive

We had the most wonderful time in Queenstown and this was made particularly nice by our stay at the Rees.  The room was wonderful as well as the service of your staff.  Everything was perfect!   We try to come to Queenstown each year, if not every second year and have previously stayed at the Glebe, the Oaks and a number of other apartments, however the Rees is by far our favourite and we will definitely be staying at the Rees in the future!
Kind regards

Melinda Belovari 08/15

I have nothing but praise for your staff and how well we were looked after. The customer service was exceptional and your team went over and above when faced with some gas heating issues. We were most grateful.
We would gladly stay at The Rees again.

Thank you again for a wonderful experience.
Kind Regards,
Tanya Ganz 08/15

I would just like to extend a big thank you to you and your staff. We thoroughly enjoyed our stay with your team.
In fact we do intend to come back to queenstown and apart from recommending “The Rees” to others, we definitely intend to stay, if possible back with you next year.
If you have any advance specials for next year for returning guests, we will certainly look to book our next winter ski trip with you.

Thanks again for a memorable stay.
thanks and regards,
Michael 08/15

Our stay was fantastic, I couldn’t fault your hotel at all. It was comfortable, everyone was helpful and we enjoyed our time there very much. The only thing I could think of is suggesting heaters for the balcony so it takes the edge off sitting outside , the views are amazing so sitting there is quite nice.

Anna-Lisa 08/15

Simply put, we loved the Rees. The location is just right, the running trail is very convenient, the staff is excellent, the room was great, the restaurant was very good (we had breakfast) and lastly, the indoor parking is a real treat.
My only complaint is that, upon check-in, I advised the staff that I would be checking out a day early. At time of checkout I was advised that I would have to pay for the last night even though I was checking out early and had advised earlier. When I advised of this at time of check-in, I was not advised, at least verbally (meaning, it could have been on the document I signed at check-in).
Thanks for listening and we would certainly stay at the Rees again, but would make sure we had our dates correct and fully understood.

Mitch 08/15

We had an amazing time at the Rees and have highly recommended it to all our family and friends.
Thanks so much to your team for helping us during our stay (as we had no luggage).

Rebecca Brandham :) 08/15

It is very seldom that we write feedback – since everyone is asking for it and we could spend 50% of our time doing these kind of things. Well in the Rees’ case it is a pleasure to make an exception. Already the fact that you don’t use standardised forms but openly ask for feedback makes us feel invited and not pushed. Just underlines our over all experience with you.  It was from A to Z more that we could hope for. We both travel the whole world and spend many nights in hotels – and your place was outstanding. It all started with a great answer on our initial mail and questions – the prime reason why we choose to stay at your place. No request was too much for your team – everyone always helpful – we can only congratulate all of you and say – thank you very much! We will recommend your place with pleasure to everyone!
You made our stay in Queenstown a special one,

thanks for all,
Ruth & Urs 08/15
Blum International Consulting GmbH
Industriestraße 1

The stay was nice and the rooms are great as usual. It was our fourth time staying with you.
Have a great day
If you have any questions or require further information, please contact me.

Best regards,
Christian Schwenk 08/15
Jauch Quartz America, Inc.

Thank you for your email, we had a wonderful stay in Queenstown, your hotel is beautiful and your staff were very welcoming.
I’d certainly recommend anyone coming to Queenstown to stay at The Rees.
Please go ahead and charge the card you have on record, I apologise for not letting you know when I checked out this morning, those items completely slipped my mind.

Kind regards
Nick 07/15

Thank you for a wonderful stay in your hotel. The facilities were amazing and the staff were brilliant. Nothing was too much trouble. Stephanie was fabulous in the restaurant with my kids last night. Thank you for the birthday card and chocolate too. I wouldn’t hesitate to recommend The Rees to anyone. Thank you.

Melissa McLennan-Miller 07/15

Our feedback is all completely positive – your staff are amazing, the location & our room were superb.  Thank you for enhancing our special occasion.  We will definitely be back & are recommending you to everyone we speak to.

Kind regards
Nicole Dyer | Group Sales Project Coordinator 07/15
Virgin Australia
My husband and I had an amazing 2 days in Queenstown and staying at the Rees made this easy to do. There was nothing that was to hard for your staff to do and our room with amazing views made it easy to sit back and relax. Thankyou to all the staff as they were all outstanding. We will be back,

Brett and Lisa Fordham 07/15

We would like to thank you & your staff for the wonderful time we had at your hotel. All the staff we dealt with were helpful, professional and friendly. The accommodation is of a really high standard, and the cleaning staff do a great job. The shuttle bus service was ideal for getting into town.
We would recommend your hotel to our friends & would hope to stay there again in the future.

Kind regards
Adele Crichton 07/15

We had the most fantastic holiday with your gorgeous property and we are already talking about when we can come back!!
All your staff were amazing and nothing was too much trouble. Specifically Lucas, who assisted us in arranging a car for the day and talked to us about the Snow Farm. He was so knowledgeable and really went above and beyond.
Thank you again for a brilliant holiday. We will all remember it forever.
I will also try to only ever book your property from now on when I have clients coming to Queenstown!!

Kind Regards,
Penny Whormsley 07/15

Oscar and I really enjoyed our stay at The Rees. Our room had stunning views and the spa bath was also very relaxing. Lou at reception was extremely helpful with recommending and booking activities and we appreciated her assistance immensely.
The only minor drawback was that the bin in our bathroom was not emptied prior to our check-in but that did not detract from the fantastic experience we had at the hotel.

Kind regards,
Yan 07/15

Thanks Rees team, we had a wonderful family break and thoroughly enjoyed both Queenstown itself and our accommodation.

The Rists 07/15

I recently celebrated my 45th birthday with a quiet stay (13th – 15 July) at your hotel with my mum and dad. I want to especially thank Sharon at reception and Nathan at concierge for providing that extra care and time in explaining and helping us navigate Queenstown and surrounds. Their smile and patience just made our stay that much more enjoyable.
I have referred your hotel to my work colleagues as well as my brother and his family who are in the midst of booking a stay with you soon.

Thank you and Regards,
Sandra 7/15

Sorry for my late reply, it was really a good choice to live there, I will introduce my friends if they have chance to there, thanks.

Linlin 07/15

Thankyou to all the staff and management for the quality of our recent stay at the Rees. It was supurb! For those of us from warmer climes we really appreciated the heating in our room and bathroom. Cannot speak highly enough of the views and the way your hotel maximizes this magnificent aspect of your  beautiful country. The staff were just lovely at all times especially the gorgeous breakfast staff and the amazing food.  If I were to make any negative comment it would be about the small size and large price of the evening dinner meal, which was only once for us. Thanks again, we loved our stay with you.

Loreto Kennedy 07/15

I just wanted to feedback to you the pleasure we had staying at The Rees Queenstown.  Your staff are fantastic and delivered the best service I have ever experienced travelling within New Zealand.  Nothing was a problem allowing us to relax and enjoy our holiday.
Our experience has been shared with our friends and travel agent.

Please thank your team.
Paul Webber 07/15

Matthew and I loved our stay at The Rees. The room was lovely and the staff were so helpful. In particular, we would like to say a huge thank you to Sebastian. He was always so helpful, kind, easy to approach, and he offered to help any way he could. Sebastian really made our stay one that we will never forget.
Thank you for your wonderful staff and beautiful hotel.

Kind regards
Ammie Terry 07/15

Had a wonderful stay will be back again soon

David Yu 07/15

Overall our stay at the Rees Hotel was very positive and the service was exceptional.  Everyone we dealt with was professional , courteous and service oriented; from James who received us at the front desk to our final send off from Chloe and everyone we dealt with during our all too brief  two day stay was a pure joy.  We stayed at many fine hotels and B&Bs during our two week holiday throughout  New Zealand, but the Rees was by far the best in terms of the quality of staff and guest services.  Also the overall aesthetic of the facilities and rooms was top notch including your restaurant.
But our final interaction was the coup de grace.  We had left our bags with the front desk when we went horseback riding on our check out day (Sunday, July 5th). When we returned at 2;00 to get our taxi (and a shower in the gym since we were soaked) and our bags were brought out my daughter didn’t notice that a souvenir map that she kept outside her bags was not included. We didn’t notice it missing until 10 minutes before boarding.  When i called the Rees to ask if the map  was there and they confirmed it was i thought all we could ask was for the Rees to mail it to us. Instead Sebastian offered to drive it over ASAP. He said he could make it in ten minutes.  I was already on the tarmac as the ANZ attendant said they couldn’t hold the door any longer and we needed to board.  Well Sebastian got there in nick of time to hand it to security who brought it over to an ANZ employee who brought it over to the plane.  You made my daughter’s day and made me look like a hero.  We both couldn’t believe it. Well if we weren’t already pleased with our experience , which we were, you won our hearts and loyalty that day.
Please give everyone we dealt with our heartfelt thanks for a job well done. I hope to return some day and stay longer.  Thanks again for a great experience.

Mark Nardolillo 07/15

We had a lovely time staying at The Rees and found the staff very friendly and the facilities excellent.
Just for your info (not a complaint) the safe in Room 6121 did not work. We did report it while we were staying however it was not dealt with before our departure. This didn’t concern us however other guests might feel differently.
Thanks to all your friendly staff for a wonderful stay.

Kind regards,
David & Marie Sargeant 07/15



We had a great holiday – and this was mostly because we chose to stay at The Rees Hotel.
The hotel itself is beautiful, the rooms are extremely comfortable and the hotel staff exceptional.  Many thanks must go to Adrian and Nathan who are a credit to your hotel.
We will be recommending The Rees to our friends and will definitely return to your hotel.

Kind regards
Kristen 07/15

Thank you for your wonderful hospitality. My recent visit was amazing. Every aspect of my stay was perfect, friendly, helpful and professional staff, clean, immaculate room, excellent food. I particularly appreciate late check out in order to indulge in this luxury accommodation.

Many, many thanks.
Su. 06/15

Our stay was outstanding could not faulty the apartment or the housekeepers each day. Truly enjoyable

Thank you so very much
Dallas and family 06/15

Our stay at the Rees was fantastic we will definitely be back next year.  We found the accommodation, staff, service and food to be excellent.
My only constructive criticism is that you could better accommodate skiers/boarders by having a mobile ski rack which could be brought up from the ski locker each morning with the skis/boards to guests don’t need to carry them through the lift and reception which can potentially damage your premises and is a hassle when you kids.  Similarly it would be convenient if the hotel shuttle was fitted with ski carrying racks so guests could use this a means to get into the snow centre to catch the bus to the snow fields.  These suggestions are only relevant if you don’t have your own transport but were the two things that slightly impacted our experience.
Our housekeeping was inconsistent but this wasn’t a big deal.
On the whole the Rees is outstanding we had a wonderful time and will certainly be recommending it to family and friends.

Thanks for the follow up.
See you next year.
Jeremy 06/15

Thank you!  I just asked my husband and he did grab the wine when we left thinking it was one we bought.  I giggled and told him “We did now.”   Ha ha ha
Thank you for everything.  I got another email asking for input.  Everything was amazing and we loved our time there very much.  The accommodations were perfect.  None of us wanted to leave.
We arrived in Auckland and our children have decided they much prefer small town accommodations and activities vs. city high rises.
Your staff was all so kind and welcoming.  You couldn’t have done a better job.

Thank you!
The Cope Family 06/15

We had a fabulous stay at your hotel. Our only frustration was with the shuttle bus and I highly recommend that you implement a half hourly service during busy times.  We often couldnt get on or would have to wait. Taking the shine off an otherwise great day.  Your staff are fantastic. Thank you.
Natalie Cristaudo 06/15

Thanks Sam – we loved our stay with you again this year!

Kind regards
Vicki Mullen 06/15

Morning Mark
Just an email to say a big thanks to you and the Ree’s team for a great weekend away. Everything was very well organised with fantastic service from all involved at the Ree’s. Saturday was really well put together by Nathan so please pass on our thanks to him.
Most of all thank you to you for the great experience on Saturday. It made the day very relaxing to be in such great hands and your knowledge of the area and the wines was a great touch also.
The photos look great.
I’m sure you will see us again in the not too distant future.
Ps. Dad (Hugh Mullane) said to say hi. He said you put him in contact with Mick Watson years ago when he did Soul bar.

Kind regards
Ollie Mullane 06/15
Senior IT Recruitment Consultant

A BIG thank you to the Rees Hotel staff for making our first trip to Queenstown so special.
It was our wedding anniversary and also our first trip away after finishing chemotherapy ……..the special things people did for us were truly humbling.
An upgrade to a special room, helping us down the ramp in the dark to get a water taxi, the little treats left in our room, the excellent shuttle service and awesome breakfasts each day.
Special thanks to the beautiful young Scottish girl on reception…..I am so sorry we have forgotten your name xxxx
She made us feel so special and comfortable xxxx
We will definitely recommend this haven on the lake to others.

Kindest regards
Sue and John Ferguson xxxxx 06/15

All positive. We had a great stay and experience.  Loved the apartment and views.  staff could not have been more helpful!

Andrew & Dawn 06/15

We had an amazing stay at the Rees!  I was very glad when I booked that I chatted directly to the Hotel and identified he best room for our stay and we were not disappointed! The 2 bedroom Executive apartment was outstanding. The only small suggestion you might want to consider at some stage is Nespresso machines in the apartments with extra capsules for sale through reception.
You have an amazing team and we really appreciated the welcome and friendliness of The Rees. Everyone we met went out of their way to make our stay enjoyable but we wanted to make special mention of Lukas who is a great credit to your hotel! He is a real asset in your front of house team.
Thanks to everyone and I am sure I will definitely be back sometime in the future!

Mark 06/15

Good morning,
It was a really good experience for me and my friend stayed in Rees hotel. Next time we will choose Rees again and we will recommend Rees to friends and families.

Thank you,
Sha 06/15

We absolutely loved our stay in your hotel and town. Your staff was amazing and your town beautiful. We can’t wait to return.
If possible could you email me a copy of all room charges?

Thank you,
Dawn Sanford 06/15

All of your team were superb  – it was great to see Alistair is with you – had not seen Alistair since he was at The Grand Tiara in Rotorua and that is going back…
Special mention to Sarah who looked after all our conference needs and ad hoc requests.
I hope we get to meet personally soon.  Please do let me know if you have plans to be in Sydney.

Have a great weekend,
Kevin Looney 06/15
Area Sourcing Manager – Pacific
Hotel Sourcing

Many thanks, we did enjoy our time with your team today.
The drinks at the start of our lunchen was very popular and many members were taken with the art work books etc, I did tell them the public is welcome for coffee muffins in the cafe area any time. I sure by the noise we created you realized we were enjoying ourselves.
12 ish we made our way down to the Dinning Room where we treated to very taste soup and sandwiches, tea and coffee.
Luba and staff were charming and very professional please pass on our thanks.
I thought the ladies may have stopped there all afternoon they were so content but eventually we got them out the door.

Once again many thanks
Jenny 06/15

We thoroughly enjoyed our stay at your hotel and the staff were wonderful.       I will definitely be recommending The Rees Hotel to my clients.
Thank you so much for being so flexible with changing our booking.   My husband and I really needed the short break after all the health dramas we have had over the last few months!
I hope you have a very successful ski season this year.

Kind regards,
Yvonne 06/15
Travel Consultant | Holidays Store – BHE

I am happy to let you know that I was highly satisfied with my 3 night stay at The Rees, and if I am coming to Queenstown again, then I am definitely staying with The Rees. I am thankful to you, and the entire Rees team, esp. Ross, Sebastian, Reception staff, and Restaurant staff, for making my stay awesome and easy. Thank you all very much.

Nishan Thakkar 06/15

Thanks Sharon for the information.  In fact thank you for making our stay once again wonderful.  You and all the staff are truly great ambassadors for the hotel.

Best regards
Ian Boud 06/15

Dear Sam.
Expect that Diane Terzian will write up an extremely positive Trip Advisor experience for a faultless accomodation at your esteemed establishment.
One of the best experiences we have had abroad.
Thanks for looking after us.
Staff were also tremendous.

Marcell Pavlovec 06/15
Managing Director / Principal
Macquarie National Group Pty Ltd

I more than enjoyed it!! I think if you had a Help Wanted sign up I would never have left!!

Maansi Sharma 05/15
Copy Editor & Reporter – Travel Trends Today (T3)

Hi Sam, we are now back in Perth after an amazing three weeks in New Zealand. The highlight was undoubtedly our  stay at The Rees. We have travelled extensively through many countries and could not find fault with anyone or anything to do with the running of the hotel. We were made most welcome on arrival and could not believe the apartment we were given to spend the 4 nights with you. The concierge took our luggage to the room and explained how everything worked. The staff who took us into town and back several times were very outgoing and offered their services for anything we required. We dined at Sasss to celebrate my wife’s 60th birthday and found the meal presentation and service excellent. The same thing happened on our last night when we chose to dine at True South. These two restaurants would certainly rate in our top half dozen ever visited.
We were also blessed with the weather which was fine and cold and we got some amazing photos as a result of the snow on Monday. Our only negative was having to leave!!
All in all a brilliant experience and one we will talk about for many years to come both with ourselves and our friends.
I also visit around 50 travel agents each week in Western Australia, South Australia and the Northern Territory and rest assured they will all know about your wonderful property

Kind regards
Trevor Logan | Sales Executive 05/15

Thanks, we had an absolutely amazing time in New Zealand, and Queenstown was especially wonderful.  Our stay at the Rees could not have been better, and we were very grateful for the upgraded accommodations.  In fact, the room we stayed in was by far the best hotel experience our our trip, including our 5-star resort in Fiji!  Thanks again, and please give our thanks to the nice young porter (I think his name was Matt?) who made us feel at home and carted us into town more than a few times.

Thanks again, we will definitely be back to the Rees!
Brett & Lisa Humphrey 05/15

I enjoyed my stay at The Rees this week, the room was very quite and the view was good. My only feedback is that Ms Lou in the reception was just Great! I would like to thank her specifically for her profound kindness and for helping me arranging for fun activities in Queenstown.
I will be coming again to The Rees for sure and will recommend it to others.

Dr. Omar A. Alfaify, M.D. 05/15
Department of Neuroscience
King Faisal Specialist Hospital and Research Center

We had a great time at The Rees. Yes, we have decided to book our next stay at The Rees. I don’t have any comments. It was just perfect for us.

Raghu Vamsi 05/15

Our stay at your superb location in Queenstown & the Rees was indeed pure pleasure, your hotel is beautifully appointed & we were most impressed with the initial greeting & help with everything inclusive of our luggage being delivered. Exceptional customer service across all facets of the hotel we engaged with, exceptionally courteous staff & the room was perfect. We also were impressed with the free Wifi & its generous limit for chasing work matters. My wife was amazed at the free laundry powder even, so a well done to you & your staff on all accounts across the business.
I can assure you that we will be revisiting Queenstown again & will be looking at returning to your beautiful hotel, I have in fact only just finished singing the praises of the hotel to my work colleagues , commenting on how lovely the Rees is down to even the information across the TV post the earthquake.  Everything was covered well by you & to compliment all that, the view from our room was breath-taking

Thank you  so much for making our stay, something to remember for all the right reasons

Kind regards
Pete 05/15
Air New Zealand

The stay at The Rees has been enjoyable and your staff have been exceptional.  I was there for a wedding and everyone from front of desk to the cleaners to the hospitality staff have all been friendly and always helpful and your heated tiles were AMAZING!!!!!
Could you please pass on an great big thank you to Lucas (Swedish guy) and hospitality staff (Madeline??, French lady).
I will definitely be staying at The Rees for my next trip to Queenstown and will highly recommend to friends and family.

Thanks again
Yoomee Oh 04/15
Data Manager, Hammond Care

Our stay was excellent and the meals we had in your restaurant were exceptional.

Randy Shoff 04/15

Thank you for such a wonderful stay. Stephen and I kept saying how the Rees felt like home and we can’t imagine staying anywhere else in Queenstown. We just loved it. One of my best friends is getting married this year and there’s a good chance they will go to NZ for their honeymoon. If so, I will definitely recommend the Rees to them, as well as anyone else I know heading your way. By the way I was so impressed with all the staff there. They were all so sweet and helpful and I was genuinely sad to leave!

Thanks again,
Sara Stern 04/15
Tourism New Zealand

I would like to advise that I had a wonderful stay at The Rees.
Your hospitality exceeded my expectations.
The staff were friendly and helpful.
I will be recommending your hotel to friends and family who travel to Queenstown.
Thanks again for making my stay relaxing and comfortable.

Alison Kuehn 04/15
Quality & Technical Total Loss CSO

Thank you so much for having us at your hotel. The service your hotel provided for our guests is just exceptional. We all feel so welcomed and enjoyed our stay very much.
We have received lots and lots of good comments about your staff, the hotel room, the quality of food, etc. etc.
You’ve got such a wonderful team to work with! Isa and I will remember all of you and we will definitely return in the future when we have our anniversary.
All the best to you all!!

Kind regards,
Carina Mok |  Business Analyst, Data Monitoring and Reporting 04/15

We greatly enjoyed see stay and can’t wait to come back. All of your staff were highly professional but also welcoming. See our RV on (10 out of 10!). It may be under Susan Browns name rather than mine.
Thanks for a truly memorable break. We will recommend you highly to our travelling friends.

Scott 04/15

Thanks to everyone for your courteous and efficient assistance from reception through maintenance and cleaning to the restaurant.
Another enjoyable stay thanks to your help.
Cheers, T

Kind regards
Tony Walker 04/15
Law Works

I had a lovely stay.  My room was large and beautiful.  The bed was so comfortable.  The staff was so helpful!

Thank You!
Ms Powell 04/15

Just a quick note to thank you and the staff for their lovely service
Everyone from the people running the shuttle to concierge were always very helpful and accommodating
We look forward to staying with you on our next visit

Diana 04/15

We surely enjoyed staying at your hotel.
It is conveniently located close to the center of the city and the shuttle service to the city was excellent.
The room was spacious and had everything necessary for the guest.
The food at the hotel and the restaurant Sasso was truly great.
The service of the workers there was superb.
Over all your hotel offers the best value for the money.

Myong J Roe, MD 4/15

Had a lovely time in Queenstown and my girls fell in love with the under tile heating in the apartments :)

Very pleased with the set up, thank you.
Brendan White 04/15

We had a fantastic stay at The Rees and very much hope to stay with you again in the future. The room was very nice, the views spectacular and the food – delicious!

Kind regards,
Lizzie Jennings 04/15

We really enjoyed our stay with you. The Apartment was beautiful, amazing shower pressure! And your staff were very friendly and helpful.
We will recommend The Rees to our friends and family.

Kind Regards
Kate and Paul Hutchinson 04/15

We had the most wonderful stay at your amazing hotel.
All staff members were lovely and very accommodating to our needs.
The service and food at the restaurant was perfect.

Tahnee 04/15

Wanted to thank you for looking after us.  The hotel was fantastic and we really enjoyed our stay.  Will definitely be back in Queenstown again.  Gorgeous part of the world!
As promised, since our trip to Queenstown we have promoted The Rees Hotel on our social media accounts via Twitter, Instagram and Facebook as well as doing a 5 star review on Trip Adviser.  Between the two of us we have over 30,000 social media followers.

Thanks once again, staff were fantastic and hotel and views were just amazing.
Julia and Russell Ingall 04/15

Thank you – we had a wonderful time.  The hotel and staff are amazing. We did leave our converter and iPhone charging cord in Room 5131 – can you put it aside and we can pick it up on Monday ( on our way to the airport)?

Many thanks,
Felicia Thornton 04/15

loved The Rees.  Very nice accommodations for a family of 5.  shuttle to town was great to have. thank you kindly!
Terry Zdanowski 04/15

Hello. I would like to thank all of the staff involved in finding, posting and notifying me about some articles which my husband left in one of our rooms at your lovely hotel. I have already recommended The Rees to several(8)  friends who will be visiting there next year. Your help and service are unforgettable. Thanks you again.

Linda and Steve Tully and party.04/15

I have finally had a chance to collate the feedback from our famil group that visited last month.

Everyone loved the trip and the opportunity to stay at and experience The Rees.   Some of their specific feedback is detailed below.

The rooms are great and are large, food is amazing in the restaurant and overall experience I felt very welcome.
My favourite hotel! Stunning rooms, great staff.  I’ll definitely be recommending this!
Stunning property, apartments very spacious, divine restaurant
One of the best properties I have stayed at, apartments were extremely comfortable and large and the restaurant on site is one of the best I have ever eaten at, all the staff were friendly
Beautiful large rooms, beautiful food, beautiful views, think it’s great they have free shuttle/parking/fitness classes etc as it is further from town
AMAZING, very welcoming. Rooms were clean and beautiful. Will highly recommend this property to guests. The restaurant served amazing 5 star quality food.
This is what a 5* should be. Big apartments (2 bedroom) amazing views and really in a quiet location. Food is sensational and great for that honeymoon couple or people that just want some quiet/private time.
Outstanding in every way!  Sensational food and service.  Highly recommend!!!

Thank you for hosting us (and spoiling us with that amazing dinner!) and look forward to working with you again.

Cheers, Cass 03/15
Cassandra Nieling |  Educationals Co-ordinator |  INFINITY HOLIDAYS
We had a wonderful stay at the Rees.  The apartment was spacious and perfect for my family.  The staff was always courteous and helpful.  The only thing I would like to  mention is that the carpets were stained and should be shampooed in the apartment.  The Rees was recommended to me by a friend and given the opportunity I would gladly recommend the Rees to anyone traveling to Queens Town.  Looking forward to staying with you again in the future.  Thank you.

Kindest Regards,
Nila Dahya 04/15
DKN Hotels
Development Dept.
Renovations & New Builds

I thought you would want to know and please pass on to your staff who were working over Easter that David and his family had the most wonderful stay at the hotel and cannot speak highly enough of the friendly and helpful staff, the fabulous meals, great service and attention they got from everyone. Thank you very much for helping make a more relaxed and happy boss return after Easter.

Kind regards,
Belinda Hopkins | Executive Assistant – Chief Executive Officer | TOWER 04/15

I have been very busy since I got home and forgot to respond to your email.  I had two lots of friends staying with me at The Rees and as always the service from all Staff was superb.  We had a wonderful time.

Thank you
Stephanie 04/15

Thanks very much for making the enquiry – we enjoyed ourselves immensely and had a great stay . The only(self inflicted) issue we had was that I left my laptop charger on the desk in the living’s a Toshiba brand ..would you be able to confirm please that it’s been found and I suspect made its way to lost property ? I’ll perhaps have some one collecrt it from you if it can be found.

Max Shaw | Director 04/15
Redline Group

That is soooo kind of you!!!  Thank you, but those cds were the ones that didn’t work for some reason.  We got other copies to replace these.
Thanks again for thinking of us though.  Just another example of how amazing The Rees hotel and it’s staff is!!!

Have a great day!
Tanya 04/15

I am finally getting back to you and want you to know what a wonderful time we had at the Rees Hotel!!  The setting is beautiful and we had great service from the concierge staff setting up excursions ahead of our trip.  Also, your restaurant was outstanding and the view so beautiful looking out on the lake.  We will happily recommend your hotel to anyone coming to Queenstown!
Thank you for perfect trip!
Anne Herzog 03/15

I wanted to thank you and your team for a remarkable stay at The Rees. We had a lovely time, your hospitality and attention to detail was most appreciated.  Your staff were lovely to chat with and offered a high level of professional and friendly service.
We have been on three GMP adventures, one in Tuscany, one in South Africa and yours. I wanted to tell you that the food and gourmet experience offered at The Rees was the best we experienced from the respective resorts.
Well done.

Karen and Alan Ulsifer 04/15
Calgary, Canada

We had a very enjoyable stay at the Rees. The beds were very comfortable, the breakfast was excellent. We had room service one night, we were too tired to go out after staying at Milford sound the food was perfect! The rooms were spacious and very clean. Your staff every single one we spoke to were excellent and very friendly! We could not complain about anything! We are glad we booked your hotel and will recommend it to our family and friends!
Thank You so much for a great experience on our holiday!

Jane and Mark Amos. 04/15

Nettie and I again had the pleasure of staying with The Rees on two nights over Easter.  Once again you afforded us a great rate for a booking via Vic Breatheron and this is much appreciated.
I have to say that the friends that we were sharing with were quite simply “blown away” with the quality and service we all enjoyed.
Nettie and I are indebted to both you and Vic

Kind regards
Stuart 04/15

Everything was great, particularly the way a mix up on the type of room we booked was handled.
Throughout our stay, everyone was professional, courteous and very helpful.

Will definitely stay again.
Steve & Angela Smith. 04/15

Brilliant stay! Staff were some of the most helpful we have met and we have travelled the world. Hotel itself was 1st class. Keep up the good work.

Mike Heemi 04/15
Paint Division Manager
Frame Contracting

After a minor initial hiccup our stay was great. We booked an executive lake view two bedroom apartment but when we got to our room it was looking at the driveway with cars going past every few minutes and had a small view of the lake. We had our room changed and the new room was great. Your staff were all very helpful throughout our stay and the free shuttle to the city was a nice touch.
The restaurant was simply amazing in every aspect. The staff were all excellent and the food was amazing.
We will definitely stay again on our next trip to Queenstown.

Many Thanks
Trevor 04/15

Thanks to all staff for making our stay so enjoyable. The shuttle guys and Paige were terrific.  We look forward to staying at The Rees again next time we are in Queenstown.

Regards, Mary Trachevski 04/15

I have seen many comments on The Rees Hotel and as it is a property we use, I really wanted to see things first hand.
Please be reassured that we found the quality of the stay along with the service all to be at an extremely high standard.
I especially was impressed with the large contingent of International Staff that obviously have had a great someone or someones to have trained them.
The staff I confronted were all very professional and made our stay one to remember – tending to the small things, like sending a postcard and pointing our where the water taxi departed, etc.
I definitely have confidence in selling and recommending your property to the High end clients from Japan.
Once again thanks very much for your help and great service while I was in Queenstown.

Kind regards, Scott 04/15
Scott Kent

I just wanted to thank you for taking such amazing care of us during our stay at The Rees.  It was lovely meeting you and your staff, everyone was so kind and helpful.
I’m so grateful for and impressed with the quality and taste of the vegan food that the chef prepared for me!! Thanks again for going out of your way to prepare something special just for me….I know it can be “a pain in the butt” to make a special menu for just one person.  I really appreciate the effort……thank you!
Wishing you all the best, and I can assure you that if ever I’m in your neck of the woods again….I’ll be sure to drop by!!!

Have a happiness filled day!!
Tanya :) 03/15

Thank you again for your hospitality.  This was a fabulous trip. As Sheila and I sit in the Vancouver airport looking at pictures and recalling stories, we realized our first Gold Medal Plates trip exceeded our expectations.  A big part of that was the generous hospitality from you and your staff.  We know the trip to Misha’s Vineyard was on your day off, but know that day was a highlight of the trip.  Please share our thanks with your team, their hard work was appreciated.

Patrick + Sheila 03/15

We thoroughly enjoyed staying at The Rees and hope to return in the future as our stay was not long enough. Despite the problems with the TV and phone on our final evening, we felt totally relaxed and will recommend others to eat in the Restaurant. Our second evening was particularly enjoyable when the two staff from France really looked after us: the food both evenings was especially good and we passed on our comments to the Kitchen at the time-their comment was that we should try the taster menu so we shall have to return for that reason !!

Kind Regards,
Robbi & Ian Moss 03/15

We’re appreciate for your kind hospitality during our stay in The Rees Hotel.
The all staff there was very gentl and kindness.
In particular Ms.Sharon was great.
She can speak Japanese.
She gave to us a lot of fun memories.
Please pass on our best regards to your staff.
Thank you again for your kindness.

Akemi & Haruna SUWA
Masako HATA 03/15

The rooms  were very nice, the view spectacular and the service very professional. The dinner we had at the restrauant and room service was excellent. We throughly enjoyed our stay and loved Queenstown and the New Zealand people. Hope to return soon.

Richard LePori 03/15

We had a most enjoyable stay last week. The staff are  very pleasant and helpful. the courtesy bus was very useful and convenient. We would most definitely come to stay again and recommend you to our friends.

Gwen and Neville Pickham 03/15

Thank you for a fantastic stay. You made our trip better than we imagined. Thank you.
I have a very bad back and found the bed made a real difference. Do you know what make it is?

Best regards
Rob Marshall 03/15

We enjoyed gracious service and atmosphere, thank you!

The Staubers 02/15

We all had a great time at The Rees and at Sasso also.
Everyone was very pleased with their rooms and the friendliness of the Rees staff.
Hope to see you again for sure.

Kind regards
Gary Joesph 02/15

My family did enjoy our stay with The Rees and was deeply impressed by your friendly staff,warm hospitality,great great view,convenient shuttle bus service and comfortable and nice apartment. The price was reasonable and worthwhile.  It is definetly the best hotel we have ever experienced. We will highly recommend The Rees if any of our friends are planning a trip to Queenstown,and we do looking forward to having a date with The Rees soon.

Raine Qian 02/15

Your hotel was excellent and will recommend it to all our friends and business associates We had a great stay!

William Bohlke 02/15

We had an excellent stay. The staff were uniformly friendly and helpful. We ate at True South on our second night and liked it so much we went back the next night. Our servers (Kevin and Melanie, both from France) were terrific. We would definitely stay again on a return.

Bob Evans 02/15

Thank you for your email – we were completely thrilled with our stay – your hotel is amazing.  The views were stunning and the apartment was so comfortable.
We were really pleased with the little extras, like the free movies and the shuttle service.
We would definitely recommend your hotel to anyone.

Best regards,
Susan 02/15

thank you. we enjoyed our stay at Rees vm. definitely will recommend to our friends.

在 2015-2-15,下午

Thank you for your service and fantastic venue, what a great place to live.
Everything was fine in all aspects.

Kind Regards
Malcolm 02/15

We enjoyed our stay at The Rees in Queenstown and appreciated the friendliness and helpfulness of all the staff we met. The setting is magnificent and the accomodation more than  comfortable and well appointed.
We look forward to staying with you again at some future date.

Regards Ruth and Tony Croxford.02/15

Dear Paivi,  the package was at the front desk at The Rendevue Hotel in Christchurch when we arrived today.  We thank you for your trouble and efficiency.
Your Rees Hotel and staff are exceptionally excellent.

Best, Lee and Adrianne Peterson 02/15

Thank you once again for your courtesy and attention during our Conference, which was a great success. We enjoyed staying at the Rees and everyone passes their compliments to the staff.

Kind regards,
Geoff Stewart 02/15
Supply Network

Nothing would open but I  will volunteer our impressions. The view was magnificent. As was our meal at your restaurant. Front desk staff very helpful. We are renting a car for 8 days in New Zealand and we are from Vegas.
It’s a shame you can’t advertise your view better.

Kent Larson 02/15

Everyone from Multispares enjoyed the Conference and loved the Rees. My compliments to your staff, who were fabulous.

Geoff Stewart 02/15

Thank you.  We were delighted with The Rees as a place to stay in Queenstown.

John Cook 02/15

Thank you for your note. It was very kind. Everything of the hotel was impressive. What I want to highlight is Sharon at reception – she has been truly helpful and extremely nice every time I referred to her. She was amazing!!

Frances Li 02/15

I was spolit and well cared for. Staff friendly helpful and professional. Very happy with my stay as always. I will be back again. Thank you.

Leonie Kelly 02/15

Many thanks! We really enjoyed our stay!  The staff were all very helpful and I would certainly stay again when in the area!

Regards, Brian.02/15

Dear The Rees team,

the stay at The Rees has been outstanding, both from a service and quality perspective! This is one of the NZ highlights we will keep as memory!
We will definitely recommend The Rees to our friends and family and to all NZ travelers we may get in touch with.
Cheers, we look forward to see you again!!

Maria and Jörg 02/15

Jeff Ousley here I was a guest with y’all for a few days with the band Heart, just wanted to say Thankyou for a nice stay @ a wonderful hotel , grate staff and top notch all the way. Rooms were awesome . I stay @ many hotels thru out the world and y’all are @ the top of the list! For sure southern hospitality as I am from the south USA . Ok thanks again!hope to see ya again .
JeffO 02/15
Time flies like the wind.Fruit flies like a banana.-TVZ

We love staying at The Rees and very much enjoyed our time with you. Your staff are super-attentive – and it’s so lovely to be greeted with a welcoming smile from housekeeping to the concierge and everyone in between. To me this demonstrates great leadership, training and enjoying being part of the team.  Everyone is extremely professional and personable too – a great skill.  The location, needless to say, is sensational and nice to be away from the heaving crowds of Queenstown’s CBD.  We’ll be back!

Best wishes,
Lianne 02/15

thank you – we had a great stay, everything was perfect and we were well looked after!
all the best to the team

Michele Walls-Bennett :: Managing Director 02/15

Hi Sam

Thanks for your email Re: our recent stay at The Rees.
We are very impressed of the Rees Hotel Team and the rooms and most of all the Magnificent Views right outside our windows and ranch sliders.
Special mention to Luba at the reception. She had given us a very good snapshoot of what the customer service we will be expecting and receiving the very moment we checked in on 2nd February. We will definitely stay with The Rees again when we are back in Queenstown and are already telling our friends in Auckland and relatives overseas to stay with The Rees when they visit Queenstown.
Thanks a lot to all The Rees Team members and management for being a part of our unforgetable and beautiful memories of Queenstown. Last but not the least, our dinner at the True South was fantastic.

Truly yours.
Felix & Evelyn 02/15

Hi Rebecca

Ryan just phoned to says they just received the lovely bottle of wine – thanks again for organising that surprise for them – he has you on Facebook twice now – the chocolates that were delivered to this room yesterday were a nice touch too.
Regards Maree 02/15

Hi Sam

My wife and I have travelled extensively and stayed in some of the world’s finest hotels and let me tell you the Rees is the best.   It’s not the scene, not the hardwares, although they are great, it’s your staff and their spirit of youthful energetic international culture filled in all corners of the Rees and can be touched at the moment we landed the airport to be greeted by Alister, or even be traced back to a telephone call I made with Emily to book the hotel, or Lollian at the concierge desk to push the skyline to reschedule a new free booking of Maori show because I didn’t make it the one at the previous night… It is not just these stars, I still can remember Zusana, Mathew, Paivi… and all.  Congratulations!  You are stars!
If there is anything I have to say something for suggestion, I would say if would be good if there could be more guests of age 30s 40s 50s couples and families and their kids, to rebalance the age group of the guests

TaiLun Lam 01/15

Thank you. We throughly enjoyed our 4 nights at your lovely hotel. Your staff are all friendly and professional. Loved it. Keep it up guys !

Yi Young 01/15

Our only feedback is that the facilities at the Rees are excellent, but it is the friendliness and professionalism of the staff that would really bring us back.  They were very helpful, accommodating and knowledgeable about all things Queenstown.

Leonie Palermo 01/15

Hello Luba

Thank you again for all your help in making our 60th birthdays such a memorable event.
Everything went so smoothly and we really appreciated your assistance particularly in regard to the cocktail party, which of course set the whole tone of the weekend.
Our friends loved the accommodation, all the events we had organised and of course Queenstown itself.
We were so lucky with the weather and the fact that we again missed out on going to Milford Sound means that we will have to come back again, perhaps next time with our families.

All the very best to you.
Kind regards
Joy Pinches 01/15

Our stay at the Rees was perfect.   Loved Queenstown and loved your hotel.   Thanks for everything!!!   I hope to be back some day.

Lynn Stojanovich 1/15

Beautiful accommodation and lovely staff

Michelle Kelly 1/15

Thank you for your email and many thanks for a wonderful week’s stay at The Rees. We are travelling around New Zealand for 3 months (from the UK) and this past week is already one of the clear highlights of our trip – both in terms of the overall context (Queenstown – although we’ve visited twice before we’ve never been able to spend this long) and the hotel itself.
Our apartment was perfect, spotlessly clean, with everything we needed – and what an amazing view, to Deer Park Heights and the Remarkables beyond. It would be hard to imagine a better setting from which to enjoy all that Queenstown has to offer. Even the walk in along by the lake is stunning, and part of the enjoyment in itself.
Your staff are exceptional – combining impressive professionalism with the easy-going relaxed style we love about the kiwi spirit. They made us feel valued guests and we really appreciated that.
We have a number of friends planning extended trips to New Zealand over coming months and we will certainly be recommending The Rees as the place to stay in Queenstown.
We are happy for you to use any of these comments in any way which helps to promote The Rees – and wish you well for the future. We are not sure when or if we will be back, but we will certainly aim to make The Rees our base for any future visit to this part of the country.
Every good wish

Yours sincerely
Paul 1/15

Thank you. Our stay was wonderful!
Daria 1/15

Our stay at The Rees was a wonderful experience. Would definitely recommend The Rees to anyone looking for a stay at Queenstown.
Thank you and your team once again for the wonderful experience.

Best Regards
Zhen Wei 1/15

Thanks for a wonderful stay and perfect service. We will recommend your place and certainly come again.

All the best
Mit freundlichen Grüßen / Kind regards
Joachim Dübner 1/15
Managing Partner
Network Corporate Finance GmbH & Co. KG

We thoroughly enjoyed our stay and the service and food was sublime.

Best regards
Debby 1/15

Just to cut the long story short – a great THANKS to concierges Guy and Sebastian: they’ve made Queenstown the most lovely city in New Zealand! They are perfect, friendly, funny and really helped us to receive the best impressions from our staying.
Also thanks to Luba, who asked us about Nevis bungy – without your question this jump would never be realized and we would miss a lot. ??????? ???? ????????!!
Guy – thanks for our room transfer and our wonderful, unforgettable evening plans!!! That was incredibly awesome! You are the best and so careful!
Sebastian – thanks for your “you’ve missed that also?)))”, your smile and your “I think you still can do it” – you’ve made our last day in Queenstown just amazing!

Thanks a lot for making Queenstown the city of my dreams!!
Katya 1/15

Our Friend, mrs Levanque, told us to book the Rees.
We were satisfied beyond expectations.
Even a little misunterstanding with the booking was dealt with with great effiency. The staff is very helpful and professionnal. We ‘d like to specially thank Fran and Lililan for their nice and excellent service. The cleaning team does an ecxellent, thougful and discrete service.

Envoyé de mon iPad
Nathalie Jesus Morand 1/15

Staying at the Rees made our experience in NZ much more special.
Everything at the hotel was fantastic! We absolutely will come back!

I would like to ask you a favor. We had to pay 2 speed tickets before come baca and Mark Rose offer to do that for us, so we charged the amount together with our check out bill. Would you be kind to send me the receipt for that payment? So when we come back to NZ we can rent a car without any problem.
thank you so much,
My best wishes,

Marcia Lagos 1/15

We had a terrific time in Queenstown, capped by the accommodation. While we didn’t spend a huge amount of time in the apartment, it was a brilliant awakening on Saturday and Sunday morning.
Your generosity, through offering the apartment to the Otago Medical Research Foundation for the auction at the Extraordinary Fashion show in September, was greatly appreciated – with the Foundation the beneficiary of funds raised at that event – and I was very pleased to have been the successful bidder.

Thanks again.
Steve Davie 1/15
Director of Development
Otago Medical Research Foundation

We very much enjoyed ate stay and am glad the last 2 nights of our honeymoon will be with you this Friday & Saturday.

All the best,
Damian 1/15

The unit is very comfortable, but we knew it would be because we have stayed with you on a previous occasion.
We found all of your staff very helpful, especially when our guests had to change their activity arrangements due to an injured knee.
We really appreciated the shuttle to and from town.

Thanks again,
Heidi McNaughton 1/15

It was a wonderful stay and one of the nicest places I have ever stayed.
The accommodations were fantastic and the staff, particularly Chris and Fran, delightful and very helpful.

All the best,
Mike 1/15

Thank you for a great stay!  We loved Queenstown and your hotel.  The quality of the premises and staff is fantastic.

All the best,
Roy Filkoff 1/15
Altman and Company

We had a lovely stay.  Your team was very helpful, the shuttle bus is a great asset and the rooms are in very good order.  We had a couple of lovely nights on the front deck enjoying the view with a cold Vino.
We would definitely stay with you again.

(Yvonne and Ross Turnbull) 01/15
Yvonne Westerman AREINZ
Westerman Realty Limited – Bayleys Taupo

Hi,I’m one of the tourists stayed in The Rees Hotel in August named Paul. I led a group of 3 boys and one girl, and we from China.
I’m not sure if you still remember me. It doesn’t matter. I’m writing this letter to thank you for your kind help which helped us a lot in finishing trip plans, as well as your charming smiles. We really enjoyed our trip.
At last ,we wish you and your family Merry Christmas, happy everyday!!!

Best wishes,
Paul 8/14

Thank you so much for amazing hospitality. We are very pleased with the service, nothing to be complained. For next trip, we will stay at The Rees again for sure.

Thank you
Sherly Wiryasaputra 12/14

Thank you all very much for our Stunning stay in your The Rees Queenstown hotel.
We Will absolutely try to come back to your place when we have the chance in the future!
We really loved it, special after the upgrade because of the Agencies misstake and we Sincerely hope that when we come back we can have the same room number As we had!
Thanks again, also for the fantastic wine’s and restaurant.

Happy Holidays and All the best in 2015,
Mrs. Maria van der Stelt and Mr. Cornelis van der Heijden.12/14

Thank you Sam, we very much enjoyed our time at The Rees! Already planning another trip when we’re able!

Kind regards,
Alana Glover 12/14

Dear Sabrina

Fantastic stay so we will be back on Sunday for dinner :) we had no time to try the restaurant so Will have to make Up for that before flying out!

Best regards
Mrs Juel 12/14

Thanks Paivi, we all had a wonderful time and will look forward to our next trip ?

Chrs Alison 12/14

Kiitos!  We had an incredible stay at the Rees – thank you so so much to all the team, especially Sebastian, Guy and Lilian – we’ll certainly be giving you a great rating on Tripadvisor.

All the best
Jenny Loudon 12/14

We had a very enjoyable night’s stay at The Rees Hotel partaking in the More FM prize. Our degustation dinner was excellent and Claire was a wonderful hostess that evening explaining the food and local wines we had the pleasure in experiencing. We would have no hesitation in recommending The Rees Hotel to family and friends as an excellent establishment to have a meal at or stay whilst visiting Queenstown. Thanks once again for offering such a wonderful prize.

Kind regards
Helen Skudder 12/14

All went according to plan. We had a great time at your hotel. The Manager in particular made a point of meeting me when I came back from my run. I thought everybody was very friendly and caring.
Thanks for allowing us to stay at your hotel. The service was amazing.

Theresa Carolissen 11/14
Air New Zealand

I had a wonderful stay and as always appreciate the great service at the Rees.

Kind regards,
Meghan Blair 11/14
Manager Sponsorship & Communities | Marketing & Customer  
Air New Zealand

Thank you for a great weekend experience at the Reece apartments. We were very happy with the accommodation. We would also like to purchase some of the pillows and pillow cases you use. Could you possibly provide the suppliers details?

Many thanks
Ian Collier 11/14

Hi guys!

It has taken some time to get back to you but we would just like to say thank you for helping make our honeymoon special :) all the staff were great, so friendly and helpful and the apartment was just divine, we recommend anyone that goes your way to stay with you. We will definantly stay with you again on our next trip.

Thank you again and all our best,
Jamie & Jamin Soesman. 11/14

Thanks for a great stay and upgrading us. Service was great and lovely facilities and service, particularly with the free shuttle into town.

Christy Spencer 11/14

I would like to take this opportunity to thank you and your team at The Rees Hotel for such wonderful and amazing hospitality. The room is beautiful, well designed and well equipped but most importantly very comfortable. The service rendered by the staff at The Rees was the icing on an already beautiful cake! Kudos on a job well done!!
I look forward to coming back to this amazingly gorgeous town and definitely will not hesitate to stay again at The Rees. Will definitely recommend this 6 star resort with a 6 star service to anyone going to Queenstown.
Once again, thank you!

Best regards, Sharon 11/14

Thank you very much for coming back to us. We had a very pleasant stay at your Hotel. Specially your hospitality was very good and very friendly staff.

If opportunity brings us back to Queenstown, we whould love to stay at Rees Hotel. Thankyou again.
Mr and Mrs Acharya 11/14

We stayed with you for three nights before going to do the Otago Rail Trail and I was going to contact you as I wanted to particularly mention two staff members that gave such lovely friendly professional service.  They are Daechun and Emily.  My husband works in Customer Service and he wishes all his staff could be of the same calibre.  I work in the Travel Industry and have stayed at lot of different places in the world.  They made me very proud to be in NZ as this kind of service is just what our overseas tourists should have when visiting.
I hope you give them this feedback.  Many thanks and we will hopefully be back again one day soon ?

Kim Dickinson 11/14
Broker Support
Travel Managers

We went and we consumed! (True South Dining Room @ The Rees Hotel) It was wonderful, thank you.

Kind regards,
Amanda 11/14
Nomad Safaris

We had an amazing stay with you everything was perfect.  I have popped my comments on Trip Advisor and gave you a 10/10!
Thanks for your email and thanks for making our stay so enjoyable.  We will see you the next time definitely. A special thanks to Guy!

Marlyn & Gary Bazin 11/14

We had a wonderful stay at The Rees! Your front desk , concierge, shuttle, restaurant & housekeeping staff are all delightful and willing and gracious.
We loved our Accomodations (716/1&3). Loved the heated floors and towel rack and the towels and beds were great!
I did ask the front desk where I could do laundry and they said “on the 5th floor” . I did not realize that 716/1 had a washer and a dryer until the day before we left.
All our excursions arranged by the concierge staff was excellent!
Our only suggestion is to have a better equipped work out room, perhaps with a window or 2.
Thank you for a wonderful week!!!

Mrs. Jan Morrison 11/14

Many thanks for your follow up after our lovely stay at The Rees. We had a wonderful time and will definitely be back to stay again.
We loved your restaurant and our waiter Mike gave us a wonderful experience with outstanding service! The food was lovely!
Our 3bdrm lake view apartment was well serviced, loved the view. We had a bit of “neighbour” noise on the Saturday night to contend with, but they finished up by the time we were in bed so no complaints.
Loved the free “wifi” and car parking, overall an Awesome experience, big Thanks to you and your staff.
I am a travel agent up in the Bay of Plenty so I will definitely be selling your property to my clients in the future.

Kind Regards
Angela Bezzant 11/14

Since two weeks I’m   back in Germany  from my long trip through  Australia and New Zealand. I had a great time in Queenstown  and also a great time in your hotel (The Rees Hotel).
Thanks again for your great hospitality and support . I will pass you’re your hotel- address(The Rees Hotel, Queenstown)  to my friends and others , when they intend to visit New Zealand and looking for a good accommodation.
Send my best greetings also to the whole staff of The Rees Hotel.

Hope to hear from you.
With best regards,
Frank Tomczak 10/14

Hi Mark,

Just writing to say thanks so much for helping my family and I in Queenstown.
Your hotel was amazing – and staff also!
My sister is gluten intolerant, allergic to a million things and pregnant (very annoying when it comes to food!!) and your kitchen staff were so lovely and accommodating to her (and much more patient than I ever would have been)!
Tried to pop by and say hi, but seems I kept missing you.
So big thanks!

Ingrid Willinge 10/14
Sky News Business Channel (602)

We had a wonderful stay at your hotel.  The staff were all very pleasant and helpful.  i would highly recommend the Rees Hotel.

Sent from my iPad
Shirley and John 10/14

We would just like to say a big thank you the apartments were amazing!
We would also like to add that Matthew, Guy, William and Nelson were all a pleasure to deal with and made our experience there even better! They were always very friendly and helpful.

Warm regards,
Codie and Joel Pearson 10/14

A thumbs up for your team during our group stay at your resort.
Our client is full of praise to your team cooperation and friendliness in getting the job done.

Keep up the good work.
Best Regards,
Ng Li Li 10/14
MICE Department

The stay has been wonderful. My clients enjoyed staying at the Rees very much comparing to other famous hotel in South Island. The staffs were great and very helpful.
The rooms and the hotel are well maintain in cleanliness.
I will definitely refer the Rees to my other clients.

Best regards,
Pornchai Pumpruek 10/14
Ultimate Travel Concierge and Services

We both have nothing but praise for both the Rees and the staff. The apartment was superb and totally fitted our needs and nothing was too much trouble for your staff. It was such a change to be greeted by everyone including the room service maids.
We would not hesitate to recommend you.

Richard Jackson 10/14

Thanks for a great stay, your staff were very welcoming and informative, especially Will and Guy, who we had great chats with.
Beautiful view and very comfortable room.
Thanks again, We will return for sure to stay with you.

Robyn Sampson 10/14

Great thanks for the kind arrangements at your Hotel. We enjoyed our stay to the maximum, even though only for a short weekend.
Certainly we plan to come back for a longer stay, most likely for what looks like amazing skiing opportunities. In the meantime, I will look after sending you a high-level visit – once our new administration takes office. It is indeed a lovely and beautifully decorated property.
Special thanks also to Sebastian, the Concierge, who was taking care of us the first day and helping me with arranging several trips in the very last minute (due to quite volatile weather).
Many thanks again and hope to meet you in Queenstown during our next stay.

Best wishes,
Eva 10/14

Eva Tvarožková
Deputy Chief of Mission
Delegation of the European Union to New Zealand

We loved everything about our stay at the Rees Hotel. Initially we thought the location out of town would be a problem but the shuttle bus service solved that issue.
From our initial greeting when we arrived, to when we left 5 days later, we found the staff to be first class and one of the biggest assets of the Hotel.
That is not to degrade the food at all. The breakfasts were great – a good choice of food was offered. On our last night, having eaten all the other times in Queenstown restaurants, we decided to eat in the Hotel restaurant and we were more than happy with our choice. The food and presentation were first class, as was the excellent service we received from the waiter who was very knowledgable, not only about the food on offer, but also about the wine list options.
Everything about our stay at the Hotel was great.

Julie & Michael Hodges 10/14

Thank you Nelson, I was particularly impressed with the staff at the Rees who had a very professional attitude. The rooms were immaculate and I have absolutely no complaints.
I really enjoyed my stay, and will definitely be booking with you again next time I travel to Queenstown.

James O’Neill 10/14

Thanks!   We had a great time.  The apartment was great, super view, well equipped.
Your staff are excellent, always friendly and helpful, which makes a big difference.  When we arrived, Clare checked us in and showed us through the apartment; that was an efficient, friendly and professional exercise.  We asked where we could assemble my son’s bike and Clare was full of helpful suggestions.  Eventually we chose the balcony, which was lovely on a warm afternoon.
We ate twice in your restaurant, the food was excellent and I thought very good value.  Claire, our waitress on both visits, had a very good knowledge of the menu.

I will try and find time to write a review in trip adviser, if we visit Queenstown again, we will stay at the Rees.

Peter 10/14

Good morning Sebastian,
Our family had an enjoyable stay at your hotel, your staff were fabulous and will definitely return to your hotel.

Kind regards,
Sharron O’Donoghue 10/14

Dear Sebastian – my younger daughter, Edwina (15 years old), and I had a wonderful stay at The Rees Hotel!  We would thoroughly recommend it – the spacious, well-appointed and very comfortable rooms; the very friendly staff (wherever you encountered them); the delightful food in the restaurant; the room service (once) and the willingness to assist with activity bookings and related local information.
The Rees Hotel is the most impressive hotel I have stayed in to date – you should be very proud of your establishment!

Kind regards
Robyn 10/14
Robyn Harper
Principal Policy Adviser, Leadership & Organisational Improvement

We thoroughly enjoyed our stay at The Rees Hotel.  Our room was beautiful and surpassed our expectations, the staff were extremely helpful and friendly.  We were particularly impressed with Guy who looked after us so well and went above and beyond for us.  It was so refreshing to stay somewhere where the staff were so friendly and helpful.
We will definitely be back one day.

Kind regards
Tim and Michelle Hulse 09/10

Can you please pass onto the management and staff of The Rees our gratitude for the outstanding location and service we enjoyed during this weekend.
The Rees is a fine facility and the staff were always friendly and very helpful.

We would certainly consider The Rees again and recommend it to others

Kind regards
Jim 09/14

Thanks. We had a wonderful time at The Rees. It was awesome!

Ferdinand (‘Ferry’) de Bakker 09/14
La Croisette Pte. Ltd.

To all the staff at The Rees Hotel,

We would like to sincerely thank you all for making our recent trip to Queenstown so memorable. The service we experienced from every staff member was exceptional, everyone went out of their way to assist us in any way possible from organising shuttle buses, ski trips, restaurants, winery tours etc. All of the staff were knowledgeable, enthusiastic and friendly. Also, the hotel facilities including the rooms, reception and restaurant were amazing. We can’t wait to come back again next year and enjoy another wonderful trip to beautiful Queenstown and The Rees Hotel.

Yours sincerely,
Anthony, Tiffany, Lily and Adam Carafa 09/14

We had a wonderful stay. Would highly recommend The Rees to friends and colleagues. Excellent staff, excellent service (and even excellent weather). Would like to specially mention your staff members Guy and Chris who were always very cheerful and helpful. Although all staff we encountered on our stay were smiling, friendly and helpful.
Thanks for a great stay – look forward to staying at The Rees you again.

The Duggans 09/14

We had a wonderful stay at the Rees – started off embarrassed as we had to annoy the staff to change rooms so that we had two bathrooms – but they could not have been more helpful and accommodating.
In fact we saw the lovely and long suffering William, who collected us many times in the bus,  at the airport collecting people – he seemed never to leave the Rees or get any sleep.
The room and the view were lovely, but most importantly, the level of service was very high, and every person we dealt with was helpful, charming and wonderful representatives of the establishment.

Margaret 09/14

Thank you for the lovely stay, I really enjoyed the lovely room with lake view and excellent service.
I also really appreciated an extra nice room because it was a special anniversary.
Very happy customer all in all,

Nadya 09/14

Our time at the Rees Hotel was great – your staff, your facilities, your location, … is a tick in every box!!
I look forward to visiting Queenstown again in the near future and look forward to another stay at The Rees. Please pass on my thanks to all of your wonderful staff!

All the best,
Michele Yates 09/14

We had an excellent stay and can I compliment you on your staff, they were all extremely helpful especially the concierge who was on duty Sat and Sun morning.
We hope to come back to Queenstown in a couple of weeks so you might see us again.

Many thanks again
David Poole 09/14

Good morning guys and girls – we have just had a fantastic 3 day stay at the Rees ( wasnt long enough ) 2 perfect days for skiing, beautiful aparment, housekeeking spotless, views to die for and front desk very helpful and friendly – having our own motel and high standards we felt very at home with you people – good work – we will sing your praises. My son believes he left his stereo headphones in the room 7111 – if so can you please advise and I will send down a courier bag.

kind regards Peter Ranson – Greenlane Manor Motel 09/14

Love the stay. The view is stunning, and the room clean and tidy. Thank you very much. Also Breakfast was very tasty.

Trudy Brock 09/14

My wife and I have travelled extensively over the past thirty years. We have never had finer accommodations than those found at the Rees. Not only the two-bedroom suite with fully-furnished kitchen (and TV in the master bedroom), the fireplace and an unbelievably clear view of the lake and the buildings on the opposite shore, but a truly dedicated, friendly and responsive staff.
Anything from now on will need to meet an almost impossible standard.

Thank you so much!
Fred and Beth Cullum 09/14

Had great breakfasts (egg benedict) and the degustation was tops. The Chinese delegation were very happy with the food.
Your staff are keen to help everyone – so very happy.

Andrew 09/14

We have enjoyed our stay – we have all stayed at the Rees before but this time the combined family of Langton/Hudson/Pratley all stayed including 1 year old Archie who fell for Doris. We want to especially mention the service – cheerful, polite, helpful, friendly – including housekeeping.
Many thanks

Margo Hudson 08/14

Loved our stay. Rooms beautiful, staff great.

Best regards
Rachel Gibson 08/14
Team Gibson Motorsport

We Had a great stay , in fact would like to book same apartment from 16th August –21st August 2015
S& E Mathieson 08/14

Hiya, we loved our visit to NZ, and you guys made it that much more awesome.
Thanks very much, the service was a outstanding.
We also left two jackets in the room, 513-1, in the cupboard, can you let me know if you have them please.

Cheers, Anthony McAlpine.08/14

Very impressed with the hotel, was stunning! Beyond our expectations, really loved it!!!
Thanks for having us, we’ll stay again for sure and will definitely be recommending to others!

Kindest regards,
Alice Housby 08/14

This is to give the highest possible accolades to your staff. Will on concierge really bent over backwards to help us with activities and checked with us frequently to see how we were going. Mo on reception gave us her personal heat pack from her car when my partner hurt his back…. She was so sweet and organised a late check out for us as well.
Sebastian gave a comprehensive overview of the room on arrival and was all smiles.
The accommodation itself was perfect and we loved the views, the fireplace, heated floors and towel racks & the food was marvellous.
We will recommend The Rees every chance we get and return again as soon as we can get away.

Many thanks for exceeding expectations in every way,
Joe Levitt & Greg Ryan 08/14

Nous vous remercions pour le beau séjour que nous avons passé dans votre établissement, c’était magnifique.
Petit bémol avec le lave vaisselle qui ne lave pas correctement la vaisselle…
A refaire…

Christine King 08/14

I had an absolutely wonderful stay at The Rees. I have never enjoyed such luxurious accommodation and exceptional service before, and you should be extremely proud of your staff. I very much look forward to visiting again and will recommend your property to all my clients in future (I have just given the rest of my team a spiel so they can recommend your property to their clients too!).
Thanks so much for the impeccable hospitality.

Kind regards,
Kayla Cranfield | Consultant | Flight Centre Gosford 08/14

You guys are awesome. Thanks so much.

Cheers, Buzz.08/14

We had a very enjoyable stay at The Rees. All of the staff were very friendly and helpful. We would definitely stay at The Rees again:)

Jodie 08/14

Many thanks for a wonderful stay once again.
we believe the rees to be perfect in terms of rooms, staff, location and facilities. it is our preferred accommodation in queenstown and we recommend to any of our guests without pre-arranged bookings.

Stephanie Hagen and Alistair Craig 08/14
Lake Tekapo Lodge

Thank you for making our stay so enjoyable in Queenstown.
The staff were wonderful. The apartment was lovely in fact everything was first class.

Kind Regards
Zoe 08/14

Once again the Rees has lived up to expectations, the quality of premises and staff are excellent. Its some of the little items such as your emails prior to our arrival and after, but also the daily weather information placed under the door, that make the stay just that much more.
We also dined in the True South Dining Room, and the food was excellent, but what impressed us even more was the staff in the Restaurant, with excellent knowledge and advise for wine/food matching.
Be assured we will stay at the Rees whenever we come to Queenstown and advise friends of the same.
Once again thanks for the excellent stay

Wayne 07/14

This is Keyur Ladhawala, from India.
We had stayed with your hotel last month and it was a wonderful experience. The views from your rooms, the service provided to us has really satisfied us. I was on a long tour and returned recently, hence I am late in acknowledging, nevertheless your efforts to make our stay as comfortable as possible have been totally successful. I would especially mention the shuttle which you all offer to the city is really helpful and helps the tourists a lot. The staff was also warm and helpful.
Thank You for the Service it is highly appreciated, Looking forward to staying with your hotel in the future as well.

Keyur Ladhawal 07/14

My partner and I enjoyed staying at The Rees. From initial booking all the way through to check out The Rees was great.
The hotel is magnificent and you should be very proud, especially of your staff.
I’d like to pass along a special mention of thanks to Daechun. He was polite, professional and friendly. His cheerful demeanour and great attitude made my partner and I both look forward to our rides to and from town. I really cannot speak highly enough of him, he was just a great fella.
Lillian, William and James were also very helpful and they are a credit to your organisation.
Thank you for making our stay in Queenstown easy, fun and convenient.

Kind regards,
Jack Crook 07/14

We had a fantastic stay, thank you. Many thanks to the team at The Rees. Looking forward to our next visit already.

Kind regards
Haley 07/14

Thank you so much for everything. We had a fantastic stay in the luxurious hotel. The service was outstanding and the extras were a nice surprise. We will definitely stay with you again.

Regards Jeanne Munro 07/14

Dear Nelson,
Thank You so much for your answer. We understand now that you already do the payment.
Sorry to disturb you.
Otherwise we spend wonderful moment in your “paradise”. Everything was perfect. Sure we Come back. Thank you.
Best regards, Hiriata 07/14

We really enjoyed our visit, Queenstown is certainly a beautiful place and the scenery is spectacular.
I would say a special mention for your concierge team, I spoke to two of them regarding advice on what we were planning to do and they were both knowledgeable, friendly and helpful and gave us great advice which enhanced our stay.
The apartment was comfortable, warm, the views were amazing and the amenities were excellent. I would definitely recommend the hotel to anyone travelling to Queenstown.

Suzy Fraser 07/14

We had a great stay at The Rees.
Very comfortable spacious and quiet.
Everyone friendly and obliging.

Kind regards
Larry 07/14

We thoroughly enjoyed our stay at the Rees and it made our holiday even more enjoyable. We had the three bedroom apartment as we were travelling with 3 adults and 3 children. We had the three children in the hotel part of the apartment while the adults were in the two bedroom apartment. This was fantastic as the children and adults had their own areas, however I would recommend that you have some way to secure the doors open so we can travel freely from one area to the other (especially to check on children or in an emergency.) We requested and were given door stops but these were too small to hold the heavy doors open so some sort of latch like on the balcony door would be more suited. The cleaning staff did a brilliant job and it was a treat to arrive home each evening to a clean and made up room especially after a day on the ski fields. The concierge service was fantastic and very helpful. We will definitely stay there again if we come to Queenstown in the future. I have rated you a five star on
trip advisor.

Kate 07/14

Hello there,
Firstly, thank you to you all for a wonderful stay at the Rees hotel ..our family all had a wonderful time. And a big thank you to Sebastian & Will for all your wonderful help! I may have left my navy blue (ink colour) Marino wool jacket the day we were departing which was on the 7th July …I may have left it in your foyer area or in our room. If you could also check with our transfer people from that day as well (think the company was black ZQN…maybe Sebastian would know more precisely who they were) …. Thank you for your time this afternoon when I called & hoping to hear back from you soon.

Cheers Rachel Everett 07/14

Thank you, we would come back, and will recommend your hotel to friends.

Al Brown 07/14

First class rooms, staff and shuttle bus service. Will recommend. Craig Dawes 07/14

Dear Jade
We recently stayed with you at the Rees and had a lovely time.
Just thought we’d let you know that Sebastian in particular offered us great, friendly service and we were very impressed with his manner and abilities. He made our stay that much more enjoyable.
Until next time we visit.

Catherine Arapali and Family 07/14

My husband and I were so thrilled with the level of service we received whilst staying at The Rees. It is a beautiful hotel with an absolutely stunning outlook, we often enjoyed relaxing in the lobby with a coffee.
Everything was so clean and immaculate. We really appreciated the shuttle service that the hotel offered, and the complementary breakfast in the morning (a welcomed surprise). And the staffs willingness to help and their friendly approach.
The Rees will be our accommodation of choice when we come to Queenstown next and I will happily recommend it to anyone else travelling there.
So thank you for making our stay so enjoyable.

Kind Regards,
Reba 07/14

We were glad that we stayed at the Rees hotel last week. A special thanks to your event Manager, Luba, she has been very attentive and welcoming during our stay. She has also organised and arranged all the contracts for our wedding next year.
Thanks to Carl for the concierge service as well. All of your other hotel staff and very nice to us too. It’s our pleasure to have stayed at your hotel.
We can’t wait to come back for our weeding next year at your hotel.

Kind regards,
Carina Mok | Business Analyst, Data and Reporting 07/14

I have all but positive feedback for the Rees Team and venue. The apartments were fabulously warm and comfortable and well situated with beautiful views and great service.
The 24hr reception, free Wi-Fi and free shuttles were of great convenience which made our stay in Queenstown very relaxed and stress free.
I would highly recommend your services and would love to visit again someday.

Thanks again,
Klerease 07/14

We had a wonderful holiday and thoroughly enjoyed the serviced provided by all of the staff at The Rees. We would definitely recommend your accommodation to friends and relatives. We would also be happy to stay again.
Thanks again for making our holiday thoroughly enjoyable.

Craig & Christine Lawson 07/14

Hi there…
We would just like to thank you for making our weekend away really special, the staff were lovely, friendly and helpful. It made all the difference to have people who knew things about Queenstown and I really just can’t speak highly enough of how friendly everyone was. We will definitely be coming to stay at your hotel again and recommending it to all of our friends and family.

Thank you once again
Kind Regards
Donna Weir 07/14

Thank you for a lovely stay at The Rees. My family and I enjoyed our time immensely and found your team to be incredibly accommodating to any request. In terms of suggestions I would recommend that you regularly stock the milk for coffee and tea daily, we had a supply left on arrival but not every day.

David 07/14

Firstly I want to thank you for the amazing stay myself and my partner had in the weekend with you guys — was amazing and the service was fantastic.
We are looking at coming back in September with another couple, and are wanting to know options for accommodation with two bedrooms, breakfast, and a view?

Thanks heaps,
Morgan Tomlinson 07/14

We thoroughly enjoyed our stay at the Rees. The wonderful staff were excellent, friendly and accommodating. The apartment was well appointed and well equipped especially for families with young kids.
Definitely highly recommend it to our friends and look forward to coming back again.

Dr. Saeed Kohan 06/14

Thank you for our recent stay at The Rees.
The apartment was spectacular, kitchen facilities impressive and view breathtaking.
Overall it was an excellent standard of both quality and service.
A wonderful experience with an incredible atmosphere.
I’ll be sure to recommend your property to the Australian market.

Best regards,

Lauren Blank 06/14
PR Manager Australia
Tourism New Zealand

We recently enjoyed an overnight stay at The Rees Hotel (April 22). You asked for any feedback!
On our arrival at 11 am we were advised that check in was not until 2pm. On my booking confirmation there was no reference to the 2pm check in but it was noted we were arriving at 11am. We spent a very pleasant time sitting overlooking the lake and eventually our room was ready around 12 30pm.
The shuttles to and from Queenstown were excellent and we dined in the Dining Room and had a superb meal.
We enjoyed our stay but thought you might like to include the check in details on the booking confirmation. I am sure it is on the website.

Stephanie and Michael Gowan 04/14

This email reminded me that I wanted to drop you a quick note to thank you, both for the room upgrade which was very much appreciated by everyone, as well as the wonderful service from the staff at the Rees.
My birthday celebrations were made complete by the wonderful service and I look forward to again staying at the Rees the next time I’m in Queenstown. And to eating at True South, which has been my meal of the year so far. Simply superb.
Sorry I didn’t get to say thanks in person, hope your trip to South America was successful.

Rozanna Bozabalian 05/14

We were very pleased with our stay at The Rees Hotel.
I would like to personally thank you and Ms.Clare for your efforts on making our stay very enjoyable and memorable.
say hello to her.
Also, anyone of your guys have a plan to come to dubai, just send me an email.

Best Regards,
Yousef 06/14

We had a wonderful stay at The Rees, and a lovely room that Mel had organized for myself and my daughter. Staff were all excellent, friendly and very helpful. Please pass on our thanks to Mel for a lovely stay.

Kind Regards
Keri Pollock 05/14
Floor Manager for Crew Stylists of Hair

We recently enjoyed an overnight stay at The Rees Hotel (April 22). You asked for any feedback!
On our arrival at 11 am we were advised that check in was not until 2pm. On my booking confirmation there was no reference to the 2pm check in but it was noted we were arriving at 11am. We spent a very pleasant time sitting overlooking the lake and eventually our room was ready around 12 30pm.
The shuttles to and from Queenstown were excellent and we dined in the Dining Room and had a superb meal.
We enjoyed our stay but thought you might like to include the check in details on the booking confirmation. I am sure it is on the website.

Stephanie and Michael Gowan 04/14

Thank you for the stay your staff were incredibly helpful and I will definitely be staying at The Rees in future

Best regards
Michael Reardon 04/14

Absolutely loved it, the rooms were immaculate. Service awesome and we would def recommend your hotel to our friends.

Many thanks
Jo Gengrich 04/14

We had a fantastic stay at the Reese (sic) in Queenstown. We found the staff all very friendly and helpful and will consider staying there again when
whenever we go to Queenstown.

Kind regards
Jill Lister 04/14

We had a fantastic time at the Rees Hotel.
The staff were amazing , the food was divine .
We will highly recommend this establishment to everyone.

Kind regards
Vickie Mulder 04/14
Artisan Stone

Thanks guys – we had an amazing stay – great hotel and great staff !

Dave and Miles Ford 04/14

Thank you, we had a great time. The hotel was in a great location, spotlessly clean, and staff very friendly,
We hope to return,

With Regards
Dawn Horlock 04/14

We have received excellent, prompt and courteous service throughout our stay. AND they meals have been excellent thank you.

Emily Knight 04/14

We all enjoyed our stay at The Rees and we will certainly recommend to our friends. I am not sure whether we will visit Queenstown again as we are too far away from New Zealand.
We would like to thank you and all your colleagues for your help.

Kind regards
Rao.Mallepaddi 04/14

I do love your hotel very much and I will recommend all my pals to pay you a visit if they drop by Queenstown (almost of them already viewed how nice your hotel are thru my FB…)!

Suchart Srivaranon 04/14

We had an incredible time at your hotel, and our only complaint is that we wish we had longer to stay. We will be back again. Please thank Mac and Kendall for the superb service.

Sara M. Samuels, J.D.04/14
Financial Representative
The McTigue Financial Group

We thank you very much for your professionalism and kindness, also to your colleagues. Hopefully we will see you again soon.
Have a great day

Manuel and Olena 03/14

We had a wonderful stay. Staff were friendly and amenities, as always, well presented and very clean.

Thank you
Craig Macfarlane 04/14
Ozone Coffee

We had very busy schedule on the days, checked in after 10.30pm & checked out before 8am…
The lake view room was awesome, so we wanted to have more relaxing time in the room!
I love the spa bath & the bed, my fatigue completely went away after taking bath & sleeping.
Your hotel was the best during the trip and Ms.Tsuru is very keen to include 2 (or 3) nights stay
at your hotel for next season’s tour package (FIT/GROUP).

Please keep in touch with us and I will talk to you when we get further inquiry from Japan.
Have a lovely day.

Kind regards,
Emi HATAYA 04/14
Supervisor – Package Tours
Perfect moments, always
JTB New Zealand Ltd

Our stay was absolutely brilliant and will definitely recommend The Rees to anyone venturing to Queenstown. I will also take some time to list a review on Trip Advisor today. Thanks

xanthe 03/14

Xanthe Thomassen
IBM Global Services
Director, GBS Resource Deployment & Strategy

Thanks to all your staff, they are fantastic!
The hospitality extended, not only to myself, by to the rest was much appreciate by all, thanks.
Most of the Golfers has taken our contacted, wanting to return with family for their personal trip and specifically mentioned to stay at The Rees, that is good for us all, if they do really come back!
Hopefully the next Golf Group from this CBN FOR YOUR SPORT will materialise, keep you posted!

Thanks to all!

John Sng Executive Director 03/14

I just got email from the sales office in Japan.
(Regarding a couple who is very fussy…)
The group came back to Japan yesterday and the customer call to the office today.
They ware very happy! and they said the NZ trip was the best trip of all others.

Thank you for your help in this matter.
Please say thank you to your staff too.
As always your assistance is appreciated.

Kind Regards;
JTB 03/14

We had a wonderful stay & all of the staff were fantastic and helpful.
We’d have no hesitation in returning & recommending the hotel to friends also one of the best meals we’ve had at True South.

Best wishes
Graeme 03/14

We had a brilliant time in Queenstown and thoroughly enjoyed our stay in your delightful hotel. The rooms were very comfortable, nicely fitted out and the view from both the bedroom and living room was beautiful. We’ll be back for sure.

Kind regards
Joanne Lingard 03/14

We very much enjoyed our stay at the Rees, this was our second time and we loved it.

Some feedback:
The food at True South restaurant is one of the best food’s I have ever had, it is truly something special.
This time around the biggest difference we noticed was the addition of the room service, which we thought was fantastic.
Overall everything was really good, friendly staff, clean apartments and great restaurant.
The Rees is our number one accommodation for our trips to Queenstown.

Farshad Yaghmai 03/14
Business Implementation – Project Manager
Operations Improvement
Jetstar Airways

I would like to say that once again my stay at the Rees Hotel was very enjoyable.
Beautiful rooms, Fantastic service, great food.
I will look forward to my next trip to Queenstown.

Kind regards

Kelly Feterika 03/14
NZ Sales, Training & Development Manager
Just wanted to pass on our Board’s thanks for dinner the other night – they gave it a glowing review and said both the food and service were fantastic.

Thanks so much for looking after them :)

Jen Andrews | Communications 03/14
Queenstown Airport Corporation Ltd

Excellent stay a shame we did not have longer. Enjoyed food in restaurant

Chris Davis 02/14

We really enjoyed staying in Queenstown, our accommodation was lovely and all the staff really friendly it was just a shame that we didn’t stay longer than the one night, perhaps another time if we are lucky to come back to NZ

Helen Cook 02/14

My partner and I had a wonderful time at The Rees. We especially wish to thank Lucas for the shuttle bus rides, ferrying us back and forth with so much patience and always with a smile on his face, and Mel (concierge) for her assistance with our last minute bookings. She’s a real professional.
We loved our room and the lakeside view was amazing. The hotel breakfast was also lovely, and those croissants were to die for!
We will definitely recommend The Rees to our family and friends.

David & Trang 02/14

Thanks, we also enjoyed our stay at The Rees. We liked the modern room, which was very comfortable and had a great outlook from the balcony.
The shuttle enabled us to access the Town Centre easily and the walk along the lake was lovely.
All the staff we encountered were friendly, helpful and courteous.
I would thoroughly recommend your hotel.

David Newbury 02/14

Thank you – really liked the hotel. Service was very good with staff helpful.

Charlie 02/14

Thank you for a most enjoyable stay, we loved the room and the staff were first class, we would love to come back.

Regards Ann & Malcolm 02/14

Just wanted to give Mel and the staff high praises. We changed hotels to join the conference and we knew Mel was very helpful, but she is amazing now that we have tried to arrange activities through the new concierge.
Thank you for you amazing service and hospitality.

Best Regards,
Erick 02/14


amazing for the short staying in your hotel. surely next time we will re-make this clever choice

best regards
chen xing 02/14

We enjoyed our stay at the Rees. Thank you and your team for the good service and well maintained facility. We hope to stay with you’ll again!

Vivek Nair 02/14

We’ve really enjoyed staying with you and thought room 111/1 particularly good value: very spacious, well appointed, good sound insulation ( important when travelling and needing to catch ip on sleep ). Room 109/2 also good value.
All your staff have been very professional.

Paul 02/14

Thanks, we also enjoyed our stay at The Rees. We liked the modern room, which was very comfortable and had a great outlook from the balcony.
The shuttle enabled us to access the Town Centre easily and the walk along the lake was lovely.
All the staff we encountered were friendly, helpful and courteous.
I would thoroughly recommend your hotel.

David Newbury 02/14

Thank you – really liked the hotel. Service was very good with staff helpful.

Charlie 02/14

Thank you for a most enjoyable stay, we loved the room and the staff were first class, we would love to come back.

Regards Ann & Malcolm 02/14

It was all nice. Thank you! Very good service ! Especially after we change hotel we found your a lot better!
I will definitely introduce your hotel to my friends in the future!

???? 02/14

Just wanted to give Mel and the staff high praises. We changed hotels to join the conference and we knew Mel was very helpful, but she is amazing now that we have tried to arrange activities through the new concierge.
Thank you for you amazing service and hospitality.

Best Regards,
Erick 02/14

amazing for the short staying in your hotel. surely next time we will re-make this clever choice

best regards
chen xing 02/14

We enjoyed our stay at the Rees. Thank you and your team for the good service and well maintained facility. We hope to stay with you’ll again!

Vivek Nair 02/14

Sincere thanks to Paivi, Ben and Duncan, all of whom were exemplary staff at front of house. Also the room service chef for whom no customisation of the beetroot/bean salads was a problem; and the caretaker I saw wiping spots of oil by hand from the car park floor lest someone step in it and soil their car interiors.
If you are looking for suggestions, an apron and some Glad Wrap would be much appreciated in the kitchen.
I also work for a film/TV production company (Essential Media & Entertainment) and noted that you had a company named Hatch setting up production office at The Rees. Although we have no NZ productions planned at present, it would be great to know what services and rates you offer for such a setup. (As you would know, Top of the Lake was filmed just up in Paradise.)

Kind regards,
Rachael Cooper (Turk) 01/14

Superb as always. Thank you
Shaun Summerfield TV3 01/14

We loved it! The minute we walked in the welcome was great! Thank you to Duncan, who looked after us and Sabrina on reception who was also helpful.
We really loved the room and especially the view.
Only thing we struggled with was the spa bath. It might be worth writing down where the switch is!
The restaurant food was outstanding, as I have written on tripadvisor. I’m a nice person!
The C.O.D. Was one of the best desserts I’ve had and boy have I had a few!!
All in all I would thoroughly recommend your hotel. Do you have any outdoor space for sitting out? It would have been nice to sit somewhere other than the balcony.

All the best,
Janette Teague 01/14

We would have had a lovely stay if my husband hadn’t been in hospital for the whole of our stay. However the reception staff were very helpful in organising a taxi to the hospital and coming to the room to help us to it.
The apartment was amazing, fabulous views and very comfortable and well equipped although a pair of scissors in the kitchen would have been useful. Also some coat hooks in the hall would be a welcome addition and I’m sure the skiers would welcome them for hanging up ski anoraks and salopettes – they are the norm in European ski hotels. Minor points though and we certainly hope we might come back and actually enjoy queenstown!

Anne Barker 01/14

We had a wonderful stay at The Rees last week. We could not fault the rooms, location and facilities. We loved everything about this hotel!
We also found all the staff to be very helpful and friendly and we wanted to say a big thank you to the concierge desk including yourself who helped with all our tours.
We would love to come back and stay with you again in this very special property.

Kind regards
Anna Goffage 01/14

The Rees was absolutely breathtaking and the staff is second to none. Extremely helpful and always smiling. If really like to thank you for making my stay there memorable.
God Bless.

Kindest regards.
Jaime Khoo 01/14
Elemental Creative Group S/B

I just wanted to say thankyou to you & your team.
The job you guys do is simply awesome, I had my Mother stay for her 60th last year & she was blown away by The Rees & your staff, they even dropped her back to the Airport.
I stayed myself with some friends in October for a 40th with two of our party that had never been to Queenstown & let’s just say that they are already talking about coming back with their wives.
We are staying ourselves for a few nights in July & can’t wait to catch with everyone again.
Please pass on my thanks to all at The Rees.
See you again soon.

Aaron Smith 01/14
State Manager (NSW)
MOB: 0413 620 657
Advanced Industrial Products (NSW) Pty Ltd

Our stay was thoroughly enjoyable. The hotel’s location is inspired, the room designs are superbly innovative and the staff were unfailingly friendly, cheerful and helpful. I would especially commend Kevin. On my return to the UK I shall certainly be recommending that Queenstown should be a priority for a visit and your hotel the ideal place to stay.

Kind regards
Anthony Lewis 02/14

We had 3 locations on our recent tiki tour of the south island and the Rees Hotel was the most impressive accommodation we had. Didn’t get a chance to enjoy your restaurant (you were fully booked) but the location, the room etc was all superb.
Andy 01/14

we had a great time in Queenstown and The Rees was an outstanding hotel to stay. We enjoyed every moment of it.
Keep up the great work!

Best regards
Amrein Family 01/14

Thank you for your follow up and the consideration Patrick gave us at the time.
It is with great pleasure I inform you that the engagement ring turned up in an obscure place in the lining of the toiletry bag amongst the items that were left on the table. We fortunately discovered it last night whilst unpacking our luggage.
We must compliment your team on the way the matter was handled and inform you of what a great time we had at the Rees.
Thank you for your actions in this matter.

Kind regards
Peter and Julie Cook 01/14

Andre & I went for our Anniversary Diner to the Rees last Saturday.
Ben was away, but the other chefs did a superb job.
Our Waitress Helga from Germany was GREAT!
We only have been 4 or 5 times at the Rees
BUT every time was a pure indulgence in
Fabulous food, real work of arts on a plate.
The Wine was greatly matched with every course.
Our favourite was the Duck liver parfait- divine!
And the pork head croquette…
We have eaten in a lot of amazing places being from Europe
And the Rees is truly the BEST place to fine dine in QT.
We recommend it all the time.
We shouted Angela & Nathan Imlach from the Med Market a
Degustation voucher and we know they had a great time as well.
( they could manage to squeeze it in, in December, txs heaps for extending our voucher)

Andre & Daniela Schneider 01/14
European Bakery Ltd

We loved it! The minute we walked in the welcome was great! Thank you to Duncan, who looked after us and Sabrina on reception who was also helpful.
We really loved the room and especially the view.
Only thing we struggled with was the spa bath. It might be worth writing down where the switch is!
The restaurant food was outstanding, as I have written on tripadvisor. I’m a nice person!
The C.O.D. Was one of the best desserts I’ve had and boy have I had a few!!
All in all I would thoroughly recommend your hotel. Do you have any outdoor space for sitting out? It would have been nice to sit somewhere other than the balcony.

All the best,
Janette Teague 01/14

We wanted to write and tell you how much we enjoyed our stay and bring the outstanding service one of your staff provided us to your attention. I’ve copied the review we posted to Trip Advisor below.
Benny, who works at the front desk, went out of his way to make sure we had a fantastic experience. He deserves a pat on the back, a high five, a cold beer, and a raise. He kicks ass.

Thanks again,
Brad & Ellie Preslar 01/14

We had a wonderful time in Queenstown and the accommodation and service at The Rees we excellent. Perfect for our needs.
We look forward to visiting you again in the future.

Kind regards,
Sue Tyson 01/14

Outstanding:). We had a fabulous stay. As a mother of four young children, I truly appreciated how clean the room was and what an excellent job the housekeeping staff does each day. We are avid travelers and often have trouble finding suitable accommodation for our family of six. Well done to you all and thank you!!

Kristan Cloonan 01/14

I and my wife loved our stay with you guys. During our honeymoon we stayed at many popular chains of Hotels in New Zealand but none of them were as good as the Rees. The service, the views, the amenities and most importantly personal touch.
The concierge staff, the attendents, the reservation staff, the serving staff during breakfast, everyone was very sweet and caring. Also the surprise gift that we received on arrival made us feel special and most importantly the complimentary shuttle services was of a great help. Just the morning when we woke up my wife wokeup dreaming of our Rees Hotel Room.
Thanks alot for making our Honeymoon special.

Warm Regards,
Bhavin & Priyah Goradia. 01/14

Thank you for your email the stay at the Rees was amazing, we thought the service was exceptional and over our two weeks in New Zealand our first night stay with you has stuck in our memory the most. We have the choice today to go to Dunedin for 2-3 nights or Queenstown and we were wondering if you had any offers on last minute rooms from tonight? We had a look around and found a few offers but thought going direct would be best. I look forward to your response.

Kind Regards
David Bull 01/14

I would like to say that our stay at your hotel was the best of the all the hotels that we experienced during our 3 week honeymoon in New Zealand, and we would definitely recommend you to family and friends that are thinking of visiting your wonderful country.
We thoroughly enjoyed our stay and would also highly recommend the taster menu, which we tried ourselves whilst with you.

Many thanks,
Sam Chandler 01/14

We loved our stay at The Rees, waking up to that view each morning was an absolute joy! I particularly appreciated the effort your chef put into making a vegetarian menu for our family for New Years Eve dinner – it was excellent.
We would highly recommend The Rees to others.
Thank you,
Karen Gilmour 01/14

I had a lovely stay with you last year and really enjoyed the fluffy bath towels we used!
Is it possible you could tell me where you sourced them from?

Kindest Regards
Chetan 12/13

We had a wonderful stay and we definitely will be back.compliments to all in the hotel.
The thoughtfulness and service was great.

Shilu Kumar 12/13

Myself and my wife would like to thank all the staff at The Rees for a wonderful two days.
So for marks out of five for quality of staff and hotel we can only give you a 5+ !
Thank you all for a perfect stay
Best Regards

Steve and Jo Garvin 12/13

Thank you, we had a wonderful time at your hotel. The staff was very helpful at each stage. Would definately love to come back.

Tanshu 12/13

Delighted with these arrangements. Day worked out brilliantly. You and the concierge team have gone above and beyond to be helpful. It felt like I had a clone of myself to take care of me while here. Best experience ever!

Thanks ever so much!
Ayesha 12/13

We just returned home, and had a truly 5 star experience at your hotel. From first encounter at check-in to our departure we had top level attention from your staff, and the room itself was impeccable.
Thanks for a fantastic stay!

All the best,
Rick 12/13

We really have a wonderful time for 3D/2N in the Rees.
Yours staff are friendly and helpful.
Thank you for everythings.

CK Wee 12/13

I just wanted to say thanks so much again for having Yasmin & I to stay this past week. I really appreciated everything that you and the staff did for us, they were all amazing. Yasmin couldn’t believe that everyone seemed to know it was her birthday.
The apartment was lovely too, it was great to have the extra space & I think it’s definetly better to stay that little bit out of town!

Kind regards,
Aimie Ellman-Brown | Inbound Coordinator 11/13

My husband and I had a lovely stay with you thank you and will definitely be recommending to our clients.

Kind Regards
Lauren Shorney 11/13
Tailor-Made Specialist
Polar Journeys and Accredited Australia, New Zealand, Canada and Alaska Specialist

We enjoyed our three night stay at the Rees. The staff were friendly and obliging. We found the guests’ bus service to town very handy.
Our apartment was all we could have hoped for and then some. We could certainly recommend the Rees as a special place to stay.

Bill and Barbara Hovard 11/13

I truly enjoyed my stay at the Rees and would highly recommend your hotel to my corporate clients as well as friends. It was a nice location and the shuttle service and very helpful staff made my stay very pleasant.
The breakfast choices were great and most of all a very nice room with an awesome view.

Many thanks!
Liz 11/13

We thoroughly enjoyed our stay at your hotel November 15-17. The room
was wonderful and staff outstanding!! We especially enjoyed and made
good use of your shuttle into town.
The drivers were so friendly and helpful. We will certainly stay at The
Rees again if we return to Queenstown.

Thank you for everything,
Kathy and Eric Lauritzen 11/13

Please be informed that we have throughly enjoyed our stay at your hotel.
Also, I would like to mention that the food was great and the service was excellent.

Best Regards,
Shankar Bangalore 11/13

Rees Team,

Overall, we had an excellent stay. Benny and the head waitress at True South restaurant provided 1st class service. The food was excellent as well, beating out our meal at Rata.
My only wish would be for turndown service with a little treat in the evening.
Again, we had an excellent stay. Please thank the whole team on our behalf.

Kind Regards,
Wes and Kim Garner 11/13

Thank you very much your warmest hospitality!
Yesterday, My parents called me, they really really happy and be surprised our present!
Thank you making them happy! They said, this hotel is so nice and staff is kind and friendly, view is awesome, yes, it’s perfect!
Thank you again for your coop and nice hospitality!
Your hotel is greatest!

Best regards,
Mikiko Nagata 11/13

We very much enjoyed our stay at your hotel, only problem was that it wasn’t longer.
Your staff were most friendly and helpful and nothing seemed to be a problem to any of them.
We would have no hesitation in recommending your establishment to anyone we knew was hoping to stay in Queenstown.

Thank you
Graham & Christine Hall 11/13

I just wanted to take an opportunity to let you know how much we enjoyed our stay at the Rees. We stayed at a lot of hotels on our recent 2 1/2 week vacation but the Rees was by far the loveliest! Your staff were wonderful, the accommodations were excellent, and the breakfast was superb. All in all, it was an excellent time. I just wanted to make sure you knew how much we enjoyed our time at your hotel.

Courtney Carmichael 11/13

Our stay at The Rees was fabulous. From the welcome on arrival, to the assistance by staff such as Ben and Niels, to the attention to detail in cleaning our room and to the room service meal we ordered. Everything was wonderful.
Of course the view from our room helped also. If there was one disappointment, it was the weather. Mother Nature has no ruler so we did what we could.
We love Queenstown and can’t wait to return!

Thanks again to all, and take care!
Regards Lyn & Lex Nieboer 10/13

We were very impressed by The Rees and will certainly highly recommend it to our guests. Some stay without forward bookings and we assist with finding appropriate accommodation. Several of our guests had stayed with you previously and enjoyed their stay so we thought we should know all about you!
The big bonus from our perspective is the quiet at the Rees. Many town hotels are very noisy. The large comfortable rooms, the great staff, the ease of access, the shuttle service, the easy to find location, free WIFI, free parking and the full hotel services all add up to our preferred palce to stay! Great job.
Many thanks for our trade rate and we would like to stay with you again as we escape the busy Tekapo season at some stage!

Kind regards
Stephanie 10/13
Lake Tekapo Lodge

Thanks to you and all the team at The Rees for being such tremendous hosts.
I thoroughly enjoyed my stay and the professionalism of the Rees team makes it an easy property to recommend.
I’ll make sure you see links and PDFs to stories although print will probably not happen until the new year.

Winsor Dobin 10/13

We thoroughly enjoyed our stay at The Rees Queenstown and thought the accommodation and attention to detail were both excellent. The view across Lake Wakatipu from our balcony was breathtaking and something we will never forget.
All the staff that we encountered at The Rees were helpful and efficient. We had no problems at all with the services provided and made good use of the regular downtown shuttle service.
We enjoyed our dinner in the Hotel dining room – a delicious fine dining experience – as well as a great breakfast each morning.
We would love to come back to Queenstown and The Rees in the future and will be more than happy to recommend your Hotel to anyone else we know planning a trip to your part of the world.

Thank you for making our stay so enjoyable,
Cathrine & Stewart Campbell 10/13

My husband and I very much enjoyed our stay at your hotel. There was absolutely nothing to fault. Staff were friendly and helpful at all times. The room was fantastic – the food was fantastic , room service & housekeeping too – even down to the complimentary apples in the gym (they were delicious).
We would (and have recommended) the Rees to friends already and look forward to staying with you again!

Thank You
Teresa & Domenic Mastroserio 10/13

Yes we all enjoyed our stay at the Rees. Please pass our compliments onto the chef and his teams at true south, food was fantastic for dinner or breakfast. We will be travelling back to Queenstown next year in autumn and again in October to get married. I’m pretty sure my fiancée has made up her mind that’s where she wants to go!

Thank you for your hospitality
Darryl McNamara 10/13
Caitara Print Services

We had a great stay. Staff was very responsive . Loved the views. Everyone was helpful. And thank you Roman for taking all the pictures. Our dinner on the 12th in the restaurant was fantastic. Having the shuttle was extremely helpful. Our Reservations made by Niels worked out great.
Lauren Lange 10/13

Hello, We found the staff very attentive, also the facilities at The Rees are first class.
Many Thanks William 10/13

Our stay at the Rees was memorable – accommodation, staff and location were even better than we could have possibly hoped.
The genuinely friendly and helpful attitude of all your staff is something we’d particularly like to highlight. Also some superb food in your restaurant.
It wasn’t really a problem for us, but if you wanted a small constructively critical point from us, the shower did seem to let quite a bit of water come out onto the floor next to the toilet.. I don’t know if that could be easily remedied.
So thanks again… we’re already wondering whether we could possibly save up and visit New Zealand another time. It’s a long flight from the UK, though..

Best wishes,
Andrew and Margaret Davis 10/13

Please send my congratulations to the Rees team for winning this outstanding international Gold Award for New Zealand’s Leading Hotel Residence 2013.
Having known Mr. Rose as a supportive colleague for many years as I developed my book on “Birdies, Bogeys and Kiwis: Golfing and Touring New Zealand” and subsequently during several visits to The Rees Hotel for special events, there is no question the Gold Award at the World Travel Awards Asia and Australasia was well deserved to his entire team.

Liz Clark

Our stay with you at The Rees was absolutely superb.
The cleanliness and quality of the room was wonderful. Your staff were so welcoming and helpful. The view was delightful.
Of all of the places we stayed in our 18 days in New Zealand, The Rees was by far our favourite.
Queenstown is a delight, and we’d love to return one day and definitely stay at The Rees.

Mike and Wendy Humberdross 10/13

I have now had the privilege of staying at The Rees Apartments on two occasions now and have enjoyed The Rees experience immensely. The service, knowledge and approachability of all the staff will be the things that I remember the most about my time at The Rees. I look forward to joining you once again in beautiful QUEENSTOWN in the near future.
Thanks again for the warmest hospitality.

Brett 10/13

My wife and I had a fantastic time in Queenstown and our stay at the Rees contributed toward that experience.
The hotel is fantastic, clean and the staff friendly and knowledgeable. I travel a lot for both business and pleasure and The Rees is definitely one of the best hotels I have stayed in.
I will be leaving favourable reviews on Expedia.

All the best and hope to see you again.
Matt Hoving 09/13

We had a wonderful time in Queenstown, and your hotel was one of the highlights. I have no hesitation in recommending your hotel to our clients here at Concierge Travel, and will strongly urge anyone I know who plans a trip to Queenstown to stay with you.
The apartment was truly stunning, the staff most helpful and made a good holiday great.

Rob Firmani 09/13
Financial Controller
Travel Group Concierge

We had stayed at the George in Christchurch which was a beautiful place and then were so very happily surpassed by your fantastic facilities and location! It’s on our list for a return vist and I will check on some long term possibilities once we balance out after this journey!
P.S. Ben was terrific, took great care of our needs and makes for a great Welsh addition to the Rees!

John Runne, Chairman 10/13
Emulex Strategic Advisory Board

We had a fantastic stay at The Rees.
The rooms, view and staff were fantastic.
We give it our highest rating and would happily suggest The Rees to friends visiting Queenstown.
George K. Deukmejian 09/13

We greatly enjoyed our stay at the The Rees Hotel. The accommodation and food were excellent. Your team is also first class and we found your colleagues to be professional and very friendly. We are currently working in Christchurch and would be very happy to stay with you again should the opportunity arise.

Kind regards
Andrew & Chris Tindsley 09/13

Thank you so much! I hope to be back and will tell all how wonderful your hotel is!

Thank you!!
Monique Veillette 09/13
Owner/Executive Producer
Venice Roadhouse Productions, LLC**

We very much enjoyed our stay and would certainly stay again next time we visit.
Thank you to you and your staff in particular Patrick who was very friendly and helpful and always happy to chat on the shuttle bus, lovely service!

Kind regards,
Mercedes Romek and Cail Bennett 09/13

We thoroughly enjoyed our stay and everything was perfect especially the advice from your concierge who let us know about the walking track into town which we used three times during our stay.

Thank you very much.
Kind regards
James McDonald 09/13

My husband and I enjoyed our stay at The Ree’s. This was the second time I have stayed at the hotel. I stayed with some girlfriends a few years back. The staff were wonderful and helpful and we would stay if we come back which I hope will be in the near future because we love New Zealand. The room was lovely and clean and comfortable and the food at the restaurant was to die for. I would recommend the hotel to anyone.

Thank you
Yvonne & Jeff Luck 09/13

We enjoyed our second stay at the Rees as much as the first. The room was again well appointed, the staff very friendly and accommodating, and my parents thoroughly enjoyed their dinner at the restaurant. We’ll keep coming back.

Thanks again,
Kurt Worden | Resources Analyst | BBY Limited 09/13

We recently stayed at the Rees for 10 days and were blown away with the service and warm welcoming from everyone. My fathers 60th couldn’t have gone any better.
Thanks in particular to Sarah, Ben, Roman, Tobias, Patrick, Aurella & Sylvia
You should be very proud of your team and we look forward to returning.

Kind regards
The Pantes and the Youngs 09/13

Thanks for the email the stay was awesome and will definitely use the Rees team for our next stay in Queenstown

James Morrison-Peters 09/13
Branch Manager – Transport Wholesale
A Member of the Gough Group

We recently had the pleasure of staying at The Rees in one of the Lakeview three bedroom apartments. We wanted to pass on our thanks to Mark and the team for allowing us the opportunity to stay and enjoy this amazing property. The hotel is looking great and the atmosphere is warm and relaxed, and we felt that as soon as we checked in. A special mention to Niels who looked after us very well, and drove us into town in the shuttle when our ski transfer didn’t pick us up.
If you could please advise Mark that we had dinner at Sasso’s, the food and service was excellent, especially the desserts!! Amazing…
Once again thank you so much for your hospitality and we look forward to continuing our support for your excellent property.

Linda 09/13
Ski Express

Good Morning,
I am writing this email to thank you for a wonderful stay my Fiancé and I had on August 21st 2013 (under the reservation name Mason) on a recent trip to Queenstown. My partner organised a lovely (and secret) night with you, with a couples massage and dinner in the True South Dining Room after a magical day of skiing in which he asked me to marry him! It was a truly special day – so thank you for helping him organise it!
The hotel was a perfect choice and all the staff were lovely which made our stay extra special. We love Queenstown so much that we are planning to get married there next year! I was thinking I could do a similar thing for him and book the same hotel room for the night of our wedding night and surprise him! I know it is a little early to be organising (we are planning to get married around August 2014) but I was wondering whether this at all would be possible? Should I email again when the time comes closer?

Many Thanks from a very happy guest!!
Nicole Brown 08/13

We had a great stay at the Rees.
The accommodation was very nice, and worth paying the extra amount to get the lake view. We loved the direct access to the walking track along the lake, to the town centre. The room we stayed in was very spacious apartment, and modern. It was clean and had awesome heating. We were very happy with the location of the hotel – easy walk into town, and didn’t cost much to get a cab back. We were also happy that the activity companies pick up & drop off back at the hotel.
Special thanks to the lady at concierge (I forgot her name – she said she lived in balmain Sydney for a while?). She was very helpful, and gave us some great tips re the trip to Milford Sound, and good places to eat out.
Keep up the good work. Would not hesitate returning or recommending to others.

Cheers, Nick 08/13

Thank you for hospitality!
We had a wonderful holiday in Queenstown and we found your Hotel outstanding! The rooms are perfect and the views are amazing. We couldn’t fault anything!
Thanks again, hopefully we will be back for another stay with you soon.

Kind regards,
Damian and Danielle Phair 09/13

Good Morning,
I am writing this email to thank you for a wonderful stay my Fiancé and I had on August 21st 2013 (under the reservation name Mason) on a recent trip to Queenstown. My partner organised a lovely (and secret) night with you, with a couples massage and dinner in the True South Dining Room after a magical day of skiing in which he asked me to marry him! It was a truly special day – so thank you for helping him organise it!
The hotel was a perfect choice and all the staff were lovely which made our stay extra special. We love Queenstown so much that we are planning to get married there next year! I was thinking I could do a similar thing for him and book the same hotel room for the night of our wedding night and surprise him! I know it is a little early to be organising (we are planning to get married around August 2014) but I was wondering whether this at all would be possible? Should I email again when the time comes closer?

Many Thanks from a very happy guest!!
Nicole Brown 08/13

We had a great stay at the Rees.
The accommodation was very nice, and worth paying the extra amount to get the lake view. We loved the direct access to the walking track along the lake, to the town centre. The room we stayed in was very spacious apartment, and modern. It was clean and had awesome heating. We were very happy with the location of the hotel – easy walk into town, and didn’t cost much to get a cab back. We were also happy that the activity companies pick up & drop off back at the hotel.
Special thanks to the lady at concierge (I forgot her name – she said she lived in balmain Sydney for a while?). She was very helpful, and gave us some great tips re the trip to Milford Sound, and good places to eat out.
Keep up the good work. Would not hesitate returning or recommending to others.

Cheers, Nick 08/13

Hi Guys

Thank you for another exceptional stay. I am the biggest fan of The Rees and really enjoyed my stay once again. (Albeit too short).
I will absolutely be in touch prior to my next trip and I will be staying longer.
Your team are exceptional, please pass on my sincere thanks for their help as always.

Kind regards – Andy 08/13

It was a great pleasure staying at The Rees (you even managed to arrange the lovely weather for us!).
We would like to say a big thank you to Patrick and Sarah for going out of their way to ensure we had a wonderful time in Queenstown. They were brilliant: friendly and always happy to help, a huge thank you for a wonderful stay!
We’ll definitely be returning to stay at The Rees in the future.

Elena and Ben 08/13

Hi Mark,
My husband, Garry Johnson, and myself and 2 other friends recently stayed at the Rees for 8 nights. I wanted to let you know that we were very impressed with both the property and the staff. Our apartment was lovely and the views stunning. Your chief Concierge Mel organised all our restaurant reservations and ski hire and all those arrangements went off without a hitch – she was very helpful, friendly and efficient. Most of the other staff we encountered were equally helpful and friendly but of special note was Yuki from Osaka, who worked on the receptionist desk Congratulations on having a staff that values being helpful and ensuring your guests have a wonderful stay. We will certainly be recommending the Rees to our family and friends and hope to get back there next year, although it is a long journey from Perth.
Please pass on my thanks to your staff, Mark

Kind regards
Clare 08/13

Very helpful staff, nice clean modern hotel

Many thanks
Thomas Hodgson 08/13

Thank you, we had a wonderful holiday.
The room was beautiful! The assistance from hotel staff was pleasant, friendly and very informative.
The only improvement would be the shower head in 7012 needs replacing.
Thank you again, we will be asking for the same room for our next trip.

Kind regards,
Shannan Goodwin 08/13

I’m just wanting to let you know that we enjoyed our stay at The Rees very much. But more importantly to commend the staff…. they were all very helpful and friendly, and for me it was a standout of the stay.
I will recommend the Rees to any family or friends travelling to Queenstown!

Best regards
Jennifer Bourazikas 08/13

Thank you Roman. We had a great stay at The Rees- felt like other home. Will be back next year.

Kind regards,

Dr Raahul Vaid
Bribie Doctors

Many thanks for such a fantastic stay at The Rees. The room and the service were both amazing as usual. Thanks for such a great experience. We are really looking forward to coming back again soon.

Kind regards
Haley 08/13

Just wanted to drop you a line to say thank you so much for arranging the room at The Rees for me, it was amazing! The views, staff and facilities were world class. Had an awesome trip, thanks again!

Kind regards,
Chris 08/13

Gentlemen – thanks for your assistance, there’s six people who had their first ever NZ experience at the Rees and loved it. Thanks again.
Brgds, Richard 07/13

I want to thank you for such a great stay at the Rees on Friday the 2nd of August. My partner and I thoroughly enjoyed our weekend and your accommodation was superb. The exra little touches of birthday chocolates and a card were also appreciated.
We will definately return to the Rees in the future and I will be happy to recommend you as a very comfortable, clean, well presented property with top notch staff and service!

Kind reagrds,
Michelle Smith 07/13
Team Leader
Lake Wanaka i-SITE Visitor Centre

Staff fantastic Food fantastic what more can I say!
A truly wonderful stay.

Kind regards
Chris Johnston 07/13

I would like to commend the house keeping staff for excellent room servicing during my stay, room was always immaculate, also the concierge and front desk staff where very helpful and polite. 5 stars, will definitely recommend and return.

Tom Baker 07/13

….So we were happy the next morning to come to The Rees, and be treated wonderfully on our arrival with congratulations on our marriage. The service was great, and the Candy Rose in our room as a welcome / congratulations present was a very nice touch.
It might seem like a simple thing but when we were congratulated by a staff member on our new marriage it was a very cool, both myself and my new wife felt very pampered.
We ate at the restaurant twice, on both occasions having the most wonderful meal and brilliant service, and we had the concierge book several excursions which was a great help and relief to know we were confirmed on the excursions and just had to turn up.
In summery, and I apologize it is a mammoth email, we had the most amazing stay at The Rees, the staff were exceptional, always helpful and we noticed very patient especially with some of the rude guests they had to deal with, and our honeymoon was amazing because of it.

Thank you and your awesome staff for making our honeymoon great and we will forever remember The Rees fondly because of it
Cheers Wayne and Sarah

Loved it, exceptional quality, brilliant service & facilities.
Will be highly recommending The Rees to my colleagues & friends.
I do plan to book with you again for next year, around same time for skiing. Awaiting school holiday dates for next year.
Will be in touch.

Kind regards
Christiane 07/13

Our stay at The Rees was exceptional.
The service was excellent and in particular Tobias and Sarah gave special attention.
Furthermore, Yuko and Luba made fine suggestions for dining in Queenstown and made the appropriate table reservations.
The upgrade was appreciated as it meant we did not need to change apartments.
I would happily stay at The Rees on another visit and readily recommend it to family and friends.

Sue Ho 07/13

I also just wanted to say a massive thank you to you, and all the staff at the Rees, for making our stay so enjoyable. It was an absolute pleasure to stay with you and I couldn’t have asked for anything different, except maybe an extra week or two.
Thank you so much and we will definitely see you again, probably in summer next time.

Toby Lloyd (Groom) 07/13
Just like to pass on how great a job the room cleaners of 410 did today. Very thorough. I came intwice to grab a few things and was very pleased to see them with great attention to detail.

Regards Matt and Lisa Connors 07/13

We had a very enjoyable stay at The Rees, while on our holiday to Queenstown. Our room was beautiful, although if we had of realised, we would have booked a room that had two bathrooms. Everything else with regards to the accommodation was superb.
I have to mention that the staff at the Rees, were very polite, friendly and extremely professional. Nothing was too much trouble. The courtesy coach was an added bonus and very convenient.
We are definitely looking at returning to Queenstown and would most certainly consider staying at The Rees again.
I also have to mention that the recommendation to utilise Snopro for all of our ski hire equipment, was an excellent option. We also found Justin and the Snopro crew to be very efficient and an easy and convenient choice.

Thanks Again
Julie-Anne Cheratzu 07/13

I just wanted to let you know that we thoroughly enjoyed our stay at the Rees. The apartment was excellent (although some door jams could have been useful in the 3 bedroom apartment to keep the connection easier).
Your staff are excellent and I will definitely recommend your preperty to my clients.

Gina Storey 06/13
Travelling Places
Travelscene American Express Member

Quick email to say thanks so much for the upgrade and special treatment on our recent stay at The Rees. The staff were just so friendly and helpful… it was really great to be back there!Be assured though, that whenever we have other British Council work, or guests coming through Queenstown, our preference will be The Rees.
Thanks again! Best wishes

Ingrid 06/13Ingrid Leary | Country Director NZBritish Council NEW ZEALAND

I would just like to say a huge thank you to your staff for looking after me while I was at your property. I checked out on the Wednesday morning and unfortunately fell very ill with a virus, your team looked after me so well and organised an apartment for me to sleep in until my flight. It was such a relief to feel looked after as being away from home and unwell is a horrible experience so thank you again!And your property is absolutely amazing! I will be definitely recommending it to my clients – and I will be back in Queenstown really soon I hope and will definitely come back to stay with you.
Thank you again!

Melissa Regan 07/13  Assistant Manager Flight Centre Cremorne

Thank you very much, I thoroughly enjoyed my stay.  Your staff were excellent, and I loved staying in your rooms.  On top of that your chef really went out of his way to cater to my special dietary requirements (after surgery).Thank you, I will definitely be back.
With best wishes,

JO JAGO 05/13 Bright Sparks Wanaka – Making Business Brilliantly Easy!

We had a fantastic time at the Rees, couldn’t have asked for better!Thanks, Lisa
Lisa Harris 05/13Destination & Contracting Manager – New Zealand AOT

Thanks so much for the hospitality.  My girlfriend and I had an awesome time and the staff out there were great!!  So helpful and friendly, made the stay absolutely amazing

Christopher Spring 05/13Vancouver 2010

We had a wonderful time thank you.   All of the staff we spoke to were extremely kind and courteous.  I would especially like to thank Mel who advised us on different excursions and we missed saying good bye to.We look forward to visiting again sometime and will definitely recommend The Rees to our family and friends.
Thanks again.

Pina Schiavon 04/13

Now that we have returned home, our stay at the Rees is just a very happy memory. The staff were all very pleasant, cheerful and extremely helpful in assisting us when chosing local attractions, which surprisingly we survived. The room was wonderful but a small point – could you improve the view!
Yours sincerely,

Charles Horton 04/13

I would like to thank you, as well, for a wonderful stay in your hotel.  I thought your front desk staff was wonderful in the way they worked to accommodate us so that we did not have to change rooms during our stay, as we were originally told.  Your customer service was outstanding.  We also enjoyed your restaurant and thought the food was very good.  Your staff was very friendly and courteous while remaining very professional.  Kudos to Meg, I believe that is her name, the concierge who was so knowledgeable about all the different experiences that Queenstown had to offer.The apartment we stayed in provided comfortable beds and sufficient amenities.  The large balcony was lovely to have, as were the washer and dryer.  Thank you again for your terrific customer service.
Regards,Debra and Stephen Sherman 04/13

We would like to thank you for making our stay in Queenstown extremely enjoyable! The service was impeccable, the apartment was very luxurious and you topped it off by upgrading us to the lake suite which was greatly appreciated. We also thought the option of taking a water taxi to town was a special experience!After staying in a different place on Tuesday in Queenstown and being very disappointed, our stay at The Rees was refreshing and we will not hesitate to book with you next time we venture to Queenstown!
Kind regards,Chloe and James 04/13

Thank you for my stay there. The room was lovely and quiet and the room service food delicious.
Many thanks,Ezzie Smith 04/13


We had a lovely stay at the Rees.  Our apartment was very nice, really wonderfully fitted out with everything we could possibly need.  It was a cozy spot after all our daily adventures. Loved the heated floors in the bath and kitchen!I would like to especially thank the concierge, Mel, who helped us maximize our adventures in Queenstown, arranging everything for us with no advance notice- we simply walked in, and she booked us for activities that same day.  Couldn’t have done it without her!Thanks again, and I hope our travels will bring us back to Queenstown in the near future.

Best, Cecily Young-Ruble 04/13

My partner and I thoroughly enjoyed our stay at The Rees. We were very impressed by the staff, particularly the lady on front desk who welcomed us, (we arrived at 8.30am following an early flight) allowed us to use the gym facilities to freshen up, arranged for us to use the courtesy bus and stored our luggage in a friendly manner with minimum fuss. We enjoyed a lovely meal at the hotel restaurant and enjoyed a nice glass of NZ wine on the balcony in our room. All in all a wonderful experience and we would have no hesitation in staying again and recommending to others.

Kind regards,

Simon Browne 04/13

We thoroughly enjoyed our stay in Queenstown and at The Rees Hotel.And extra thanks goes out to your head concierge (Mel I think) for organizing our tours.We will definitely be back!

Kind rgds,

Angie 04/13

Thanks Luba, a great experience as always!Look forward to coming back
Thanks and best regards

Rob Cameron 04/13

Invivo Wines New Zealand

I posted reviews on Facebook for your fabulous resturant at the Rees and will be doing similar for our stay at the hotel.. We had a fabulous experience

Sue 04/13

We really had a fabulous time at The Rees. The service was impeccable and we felt valued as guests. The room was wonderful, and everything was as we expected. We will most certainly be back!

Stacey Roberts 04/13

Suncoast Times editor


It was brilliant! Room was sensational and spotless!!!  The food , breakfast and dinner, concierge, staff and views is all we could imagine plus more, cheers and thank you
Grantley W  Stevens FCA 04/13

PartnerEdwards Marshall

We had amazing time, love the room and enjoyed the view.I will definitely recommend your property to our clients and pass your details to our team.


Honey Sentosa Travbiz l Business Development Manager 04/12

Absolutely first class. So impressed with all the staff we dealt with. From the young lady who booked us in. My brother and I were referred to you by  Chris Dore our fishing guide and certainly when I return to Queenstown we will be staying with you. Thank you for upgrading us . What a fantastic view and facility.
Cheers Maurice 04/13
We had a fabulous stay,  as did my friends. I found your team to be very attentive and service driven and I would have no hesitation in recommending my clients to stay at The Rees in future.
Many thanks, Jo 03/13
We enjoyed our stay at The Rees immensely and I have passed on my comments to the staff here in the office of the great location and friendliness of the staff we encountered during our week.  I will have no hesitation in using The Rees for our clients.Many Thanks for making our stay in Queenstown a memorable one.
Kind Regards

Tonia Timmins

Travel Consultant& Wedding SpecialistBon Voyage Cruises & Travel 8A Cleveland Road P O Box 37126 Parnell, Auckland New Zealand

We THOROUGHLY enjoyed our stay at The Rees.From the moment we checked in we were given excellent service.We would especially like to mention Silvia who went to a lot of trouble to arrange a takeaway picnic platter For us to take to Pat Benatar. The free shuttle service and your drivers were also excellent.We also were extremely pleased with our room upgrade – Room 7111 suite.The room and the view from the balcony were amazing.We didn’t want to leave!We will definitely be returning to your lovely hotel.

Angela Sinclair & Ken Ward 03/13
I would like to say that our stay in Queenstown, and the Rees was as near to perfect as it could be. Our whole trip to New Zealand was indeed the same. I would like to thank you and your staff for helping to make our trip thus.
King Regards

Steven Oliver 03/13

Our stay was excellent.  I can’t remember a more enjoyable experience!  All of you made our stay  very memorable.  Give my best to Daniel, Richard, and Patrick and thank them for me. If you get to the Michigan let me know.

Mike 03/13

Your place was wonderful. Great location, excellent views, superlative service from the few staff that I interacted with. The shower was excellent and the beds and pillows extra comfy.I was having a night off after a summer of guiding fly fishers and couldn’t be happier with my stay. I will be back each summer and will recommend you to others. Thanks for making my evening away from work an enjoyable and relaxed experience. To think that I only found you by chance on Wotif!


Antony Boliancu 03/13

The setting of your Hotel is obviously stunning but a view alone does not guarantee an enjoyable stay. However, I thoroughly enjoyed my stay because everything seemed just right: first class, efficient and friendly service;  excellent facilities in the apartment and the Hotel; and a superb restaurant. I am unlikely to ever stay in a hotel with a better view and greater comfort.My thanks to all your staff.

Hazel Tetlaw 03/13

We had a great time and enjoyed your hotel.If we come back to Queenstown, we will come to see you.The views from 3111 were brilliant.

Thanks Peter and Shirley 03/13


Thank you for having us!We will get that account paid asap.We have enjoyed our time with you for 2 years now and initially I heard about your quality accommodation and event centre via friends and current parents from your area. Word of mouth is such a strong advertising tool!
Be in touch next year!

Julie 03/13

Hi Hayley

Thanks for your email and can I say that the only feedback we can give is that everything was fabulous!Really the logistics all went so smoothly, thanks to your organisation, and everyone without fail commented how good the hotel was as well as all the other activities. The satff without exception were so helpful and pleasant.We wish you all the best back in the UK. I bet you’ll be missed at The Rees.
Many, many thanks

Donna 02/13

Our stay at the Rees was amazing, we didn’t want to leave! Everything from the room, to the service and the hopper bus into Queenstown was excellent. Thank you for a wonderful couple of days.

Kind regards

Christine Carter 02/13

We thought the location, view, apartment itself, attention to every detail and the efficient and friendly service was outstanding. I wouldn’t consider staying anywhere else in Queenstown….ever! Thanks a lot.

Graham and Judy Brown 02/13

No bull… The most polite and friendly staff of any hotel I have ever stayed at.
Martin Brennan, Area Manager 02/13

Business Banking, MMS (Massey) PG Dip FBINZ Westpac New Zealand

Thanks for everything, our stay was most pleasant, one of the best through out our month travel.
Five star service. Thanks

JF Lavallee 02/13


Our stay at Rees was fabulous. Me and my family loved it. Rooms were very nice. Only drawback was room was not lake view. But that was only choice available when I booked. So not a hotel fault.
At Concierge Doug and Mel were too helpful. I never met such concierge. They were really good.
It’s a beautiful hotel and try to maintain it the way it is for long time. I would force my friends and family to stay here only if visiting Queenstown.

Best wishes
Ashish Dangayach 02/13

Thank you very much for the warm hospitality & welcome provided by the Rees hotel management team, we really have a great time staying at The Rees Hotel, it’s because of that, we have a very good impression about Queenstown, NZ. And peoples there are very friendly and nice, we sincerely wishing The Rees Hotel can serve not just simply a hotel, but also the image of representing the Queenstown of NZ in the nearly future. We all loved & enjoyed staying there and definitely will come back and stay there once again for longer, thank you!
Have a great day!

From the Desk of
Romeo M. Lau I Moonheart of Shanghai I 02/13

Our stay at the Rees was wonderful. We thoroughly enjoyed the apartment, the view and the lovely meals. Thank you for making our stay a memorable one.

Kind Regards
Jeanette and Norman Fullwood 02/13

The Rees is an excellent hotel and we enjoyed our (too brief) stay. Mel at the concierge desk was especially helpful but every staff member we encountered was first rate. Thanks for a great stay. We would happily recommend your hotel.

Glenn Stephens 02/13

We thoroughly enjoyed our stay at The Rees Hotel, it couldn’t have been any better. Our rooms were beautifully decorated, the view amazing, the service top notch, no complaints at all, only compliments. We have already told friends and family about our wonderful holiday in New Zealand and have highly recommended The Rees.
A very memorable 30th wedding anniversary.
Thank you!

Kind regards,
Susan & Greg Hancock 02/13

Excellent stay thank you, as good as last years visit. We appreciate the few basics in the room to get us going, tea coffee milk, even the washing powder is useful
Graham 02/13

My family and I have a great time in your luxury apartment and could not ask for more.

How we wish we could stay longer but our children have work commitments.
It was a rather exceptionally valuable moments to have an exclusive time with our children even for a few days.
We shall be back in your hotel again in the future.

Thank you and regards,
Elena and family 02/13

Just wanted to say that every aspect of our stay was excellent form the wonderful room to the excellent food and especially the wonderful friendliness and service provided by all your staff – thank you – we will be warmly recommending out hotel to anyone looking for somewhere to stay in beautiful Queenstown

Kind regards
Robyn Dixon 02/13

We really enjoyed our stay at the Rees, it was our 2nd stay having spent a couple of nights with you in July 2011. We were pleased to see that the standard of the Apartments had not changed, they have been beautifully maintained and cleaned. All the staff we came in contact with were friendly and helpful and the location is fabulous!! We have no hesitation in strongly recommending you to our family and friends and are already looking forward to returning to Queenstown.

Kind Regards
Karen McComb 01/13

Wow – thankyou so much for the stunning room you have allocated to me!!
Don was extremely impressed with our arrival process and not having to check-in – you, Ben and Edward made a fantastic first impression – thankyou!

Kind regards
Naomi Fahey / General Manager
Malcolm Total Logistics 01/13

Edward – we enjoyed our stay at the Rees enormously. Our apartment was exactly what we hoped for. Just a shame about the weather….but you can’t do much about that! Especial thanks to you concierge Patrick who was a real star – he patiently and charmingly booked us in for some excellent trips. If we ever come to Queenstown again, we would stay with you.
with good wishes
Jonathan Evans 01/13

We were delighted with our apartment during our stay which was very comfortable and well equipped with a fantastic view of the lake. There was a great selection of food for breakfast. All staff were incredibly helpful and polite. We used the shuttle bus to town which proved to be very valuable. We would thoroughly recommend staying at The Rees and hope to stay with you again some time in the future.

With our kind regards
Mr & Mrs Ross 01/13

hello and thanks for such a great stay. we look foward to coming back and staying at the rees again. The staff were amazing and also the cleaners were great. BEST LAKE VIEWS FROM ROOM. overall our stay was a 10/10
ps. ben from front desk was very hospitable and made us feel very welcome, top bloke he is:):):)

cheers ara and sevan tachjian 01/13

We loved our stay and when we couldn’t get down to Milford for the rest of the trip you made it easy for us to stay longer. Your service, location, customer service was amazing we will be sure to stay again and recommend to others.

Kirsty Meekins 01/13

Dear Rees Team,
My wife and I sincerely thank the entire team for making our stay in Queenstown wonderful!
From the very beginning whilst checking in, Daniel who showed us to our room was extremely friendly and helpful with all details, it was great talking with him and we felt very welcome. Post our check-in, Patrick helped us immensely with booking of certain last minute activities and his recommendation of us taking the ZipTrek adventures was superb. Mil at the concierge was more than helpful with regards to Indian Restaurants and booking certain other activities plus arranging for transport to town centre. Many thanks to Mo & Nelson from the reception for attending to our queries or requests, special thanks to Ben for suggesting we try out Winnies Pizza – they were great! We wish to thank the chef and staff at the restaurant for providing us with vegetarian options both during dinner and breakfast.
The room was absolutely fantastic, the hotel property was supremely well maintained and navigating through was more than easy. We applaud the internet facility that is given to guests both in the room and the reception. Everything about our stay in Queenstown was great (excepting the weather at times which nobody could control) and a large part of the thanks goes to The Rees hotel & team.
You can be rest assured we will be staying with The Rees the next time we travel to Queenstown and we shall strongly be recommending this hotel to our friends and colleagues travelling to NZ.
We wish to thank our travel agent Experience New Zealand Travel for strongly suggesting that we stay at the Rees and if not for them, we might have been staying elsewhere.
Many thanks once again and we look forward to visiting again!

Vrunda & Harsh 01/13

Our stay was great, everything went really well, you could not have done a better job.

Kind regards,
Saffron Lombardo
Accolade Wines
National G. Trade Graphics Administrator
Tel +61 2 8336 8200

Booked The Rees for Christmas Eve & Christmas Day before touring the south island. Loved it so much that we decided to go back for New Year. Had a 2 bedroom lake view apartment and it was fantastic, stunning views, good facilities, really helpful staff, amazing setting and everything that we needed. Will definitely return and can highly recommend it. Thanks to everyone there.

All best
Mimi 01/13

Everything about our stay at The Rees (four nights in total) was perfect.
We will certainly recommend your hotel to anyone we know who intends to visit Queenstown.

Best regards,
Ray 01/13

We thoroughly enjoyed every aspect of our stay at the Rees.
We appreciated the exceptional service provided by Jerry in the breakfast room and Patrick at the concierge desk.
We are planning on returning when my son graduates from the University of Canterbury. Hopefully in two years.
Please convey my thoughts and appreciation to Mark as well. The Sasso restaurant was excellent.
Your staff was impeccable during our stay.
We have told many friends already.
Happy New Year.

Mike and Michele Ming 12/12

My husband and I stayed at the Rees last year and fell in love with your bath products, especially the bath “tea” bags and the Central Otago lavender bath wash. Is it possible to buy these and, if so, what would it cost to ship to the USA? If you can’t ship the products, can you tell me where I can possibly buy them?
We really enjoyed our visit to New Zealand and the Rees was our favorite hotel (more like a home). We hope to visit again.

Thank you for your help.
Shelley Benz
Frisco, TX USA 12/12

HI from rainy Dunedin 😉
Thanks for your note and I had a blissful stay at the Rees for 2 nights.
Staff were absolutely helpful, friendly and resourceful.
My room was comfortable with a balcony overseeing the lake and I did enjoy my walk/run along the lake.
True South Restaurant was excellent! Good food, good wine, good view and good service! Nothing more to expect.
I would like to go back to Queenstown again and I would definitely want to stay at the Rees again.

Happy New Year,
Yeji 12/12

My partner and I shared the three bedroom executive apartment with my sister and her family during the Christmas week. We absolutely loved our time there and would definitely recommend The Rees to everyone.
The views from our apartment were spectacular, the apartment was large enough for the six of us (we particularly valued the three separate bathrooms!) and tastefully decorated and appointed. The location was also perfect – close enough to walk or drive into town but far enough away to feel like we removed from the noisiness and busyness of the town.
All of the staff were fantastic – helpful, lovely and friendly. This was from the ladies who cleaned our room, the Austrian waitress at xmas dinner and from Patrick, Ben and Tracy at the front desks who helped us organise excursions, bike hire and our checkout and flight check ins.
The Xmas dinner was beautiful and was exactly what we had hoped for – it was a particularly tough year for us as we lost both our parents in the past year and missed them sharing the Christmas season with us for the first time. We chose Queenstown and The Rees to get away somewhere special and it was perfect. The Universe gave us brilliant weather also!
The only small suggestions are: perhaps a tv in the third bedroom (for teenagers who prefer being in their own room)and a cutting board for the kitchen (there may have been one but we couldn’t find it).
Thank you again for helping make our Xmas week a very memorable one. On behalf of my family and I we wish you and the team there a successful 2013 – keep up the great work.

Kind regards
Sharon Stott 12/12

Everyone on the staff was friendly and professional, but I would like to especially commend Ben, who was at the desk when we checked in and who I saw again when we were leaving. He was delightful, gave us maps and recommendations and seemed genuinely delighted when I told him how much we enjoyed our time in Queenstown. Please thank him again for us.

Laurie Shanks 12/12

We just want to take time to thank you and your team for our wonderful stay at the Rees.
To be greeted by you online before we even landed was just wonderful. It was like coming home. Thanks for taking the time and effort to do so. And to see you again when we checked in and before we left for Singapore, it was just great! You and your team ave made our stay memorable and as beautiful as the stay we had the last time, 3 years ago. Eating our cooked dinner on the front porch facing the lake was just magical. It was just really really beautiful. Everytime when I am stressed in Singapore or anywhere else, I will close my eyes and let the beautiful view of Lake Wakatipu take over to destress me!
Anyway, thanks for being so warm and welcoming and for making guests like us feel so great and relaxed and wonderful. Oh, thank the lady who booked the Star Gazing at lake Tekapo and the Glazier explorer. The star gazing was magical. It was a cold night but the sky was simply magical with all the bright twinkling stars. The glazier experience was not as interesting. Anyway, please thank her for us for doing the booking for us. It is nice of Rees for providing us such a service.
Once again, thank you and may God bless you with a wonderful year ahead. See you in Singapore. Call me. Be my guest this time when you come into Singapore.

mrs ng 12/12
RedDot BrewHouse

We enjoyed our stay very much.
All the staff were very helpful, but Ben in particular, was extremely generous in organising around our requirements, and giving advice on Restaurants for our Anniversary – made it especially enjoyable !

Many thanks
Kathy and Graeme French 12/12

We found the staff at the hotel very helpful. We had a problem with our trip to Milford Sound and your staff – in particular Patrick and Mark were amazing. In fact, we would like you to thank Patrick on our behalf for sorting out the transfer of the trip to Doubtful Sound.
We got back from the trip earlier today and had an amazing time.

Thank you once again for helping us
Lynn 12/12

We loved staying at the Rees and will be putting our review on Trip Advisor within the next couple of days (under ‘janettags’).
We felt well looked after, especially when a room upgrade was arranged on our second visit at minimal additional cost. You certainly have a lovely property there – obviously the view is fabulous but the decor and the attention to detail are also second to none.
Our return visit to Queenstown is already being discussed and Rees will be top of our list for a place to stay.

Best wishes for Christmas and the New Year
Helen Gunning-Stevenson 12/12

We had a great stay and could not fault anything. The room was great,the restaurant fantastic and the staff so helpful,and friendly
Wonderful value for money.
We will highly recommend to family and friends in Melbourne.
Robyne 12/12

We had a great time at The Rees.
The bedding was so great that we would like to know the size and reference of the bed.
Is it a king or super king?

Fabrice Delaunay 12/12
Tiaki Voyage (

We had the most fantastic here  time in new zealand holiday for my daughter and partner to remember for a long time and our last 4 nights at the Rees was just the icing on the cake . I have a son and his partner want to repeat the same trip as we have done next year so we well choose the Rees again as the apartment we just lovely and fabulous views and so comfortable and like my daughter my son likes all the adventures queenstown has to offer. Well done the Rees for the most enjoyable stay and well done new Zealand tourism everything is so well organised where ever you go.

regard Beverly Williams 11/12

We absolutely loved the hotel and the welcome we had from Ben at reception was one of the best my husband and I have received, he was very professional and friendly with lots of information and just very nice, please thank him again for us.
The Hotel stay was beautiful, it was our first time to Queenstown and so we had no idea what to expect, but the room and our view was breathtaking….thank you so much for everything, we had a wonderful time and I will be recommending this hotel to all my friends and colleagues.

Kind Regards,
Pamela Gomez 11/12

Hi Luba,

Thank you for all your help this morning and we loved the Jet experience. I’m very grateful for your kind offer in organising Patrick to deliver us to the airport as well! Our flight was somewhat rocky taking off – but all adding to the sense of adventure…
We really enjoyed our stay at the Rees and without a doubt will come back next time we are in Queenstown (which hopefully will be in the near future!). Also – the Vudu cafe coffee was amazing – so happy we were able to squeeze that in.
You made our stay amazing!

Warm regards,
Roanna & Julian 11/12

Both myself and Rebecca very much enjoyed our stay there. We Have already recommended you to a few of our friends looking to go to Queenstown next year.
We would like to pass on a thanks to Patrick. He was very helpful with any questions we had and was just very nice to talk to and happy. We had some very good talks and he just made us feel welcome.
Thankyou for the time we spend there we certainly loved it and look forward to planning our next trip in a few years time.

Kind Regards,
Simon Normington 11/12
Computer Technician
Kabelco Electronics

We absolutely loved the hotel and the welcome we had from Ben at reception was one of the best my husband and I have received, he was very professional and friendly with lots of information and just very nice, please thank him again for us.
The Hotel stay was beautiful, it was our first time to Queenstown and so we had no idea what to expect, but the room and our view was breathtaking….thank you so much for everything, we had a wonderful time and I will be recommending this hotel to all my friends and colleagues.

Kind Regards,
Pamela Gomez 11/12

I have a group to THE REES on 16th-17th Nov.our guests told us that your hotel give them the most wonderful time in newzealand and they love your hotel best. thank you for your comming to china to show this wonderful hotel to us .
let’s keep in touch
best regards


We had a fantastic time thanks. The apartment was great, as was the service. We will be recommending you to friends.

Kind regards,
Sarah Robinson 11/12

My wife and I are experienced International Travellers and in NZ.
I can say without hesitation that the Rees was an outstanding Hotel in which to stay . Site, position, room and facilities with also excellent parking were just perfect as I have remarked to several friends already . Your reception staff on booking – Luba- and at the desk on arrival – Ben – were particularly helpful and a credit.
The Ress will be recommended to others by us

Yours sincerely,
Hylton LeGrice 11/12
Dr Hylton LeGrice CNZM, OBE, FRCS.

Beautiful, clean, comfortable hotel with outstanding staff!

Meredith Hutchins 11/12

Our stay at The Rees was great. The view from our room was amazing. The room was very comfortable. Also thanks for the card and lollies on our arrival. Our honeymoon will be a memorable event it tops off our beautiful wedding. We will certainly recommend your facility and Queenstown to our friends. Just one thing might be handy a cover for food for use in microwave.

Thanks Noel and Barb Walsh 11/12

Many thanks for an excellent 8 days at the Rees. Cathie and I, as well as the four other couples in our Travellers Trophy Group all enjoyed ourselves immensely.

Please thanks your GM Mark and the team at the Rees.
Kind regards
Robert Wilson 11/12
Managing Director
Wilson Transformer Company Pty Ltd

I have nothing but great things to say about the way were looked after.
All the staff are a credit to you your company but I would like to make special mention about Tracy who looked after us when we checked in. We found her to be always smiling and cheerful and willing to go “the extra yard”. I know she is only new and I think you have a great asset in her.
We would always recommend “The Rees” to anyone staying in Queenstown.

Kind Regards
Stephen Marley 11/12
Area Manager
Advanced Industrial Products (NSW)

We had a lovely trip – really enjoyed our time at the Rees – I have recommended it to my Mum – who is going to book this week. The room was great and the service faultless.

Many thanks
Marianne Bray 10/12

We immensely enjoyed our stay at The Reese. The staff were very professional and helpful and made sure that every moment of our stay was supremely comfortable. A special mention should be made about Yuki and Chuck.
I highly recommend The Rees for all types of visitors and look forward to staying here on my next trip to Queenstown.

Jagadeesh 09/12

We had a wonderful time at The Rees Hotel, with service being fanstatic from every staff member. The lake view appartment was very comfortable and modern, with stunning views.
We particulary apreciated the friendly and prompt assistance we received after our flight was cancelled and we needed to stay another night at short notice.

Thank you once again.
Kind regards
Joel & Joanne Schmidt 09/12

Thank you for your email re a little stone found in our room after our stay.  I have lost a stone out of my heart on a chain that I was wearing while in Queenstown.  Could you please post it on to me at    :  6 XXXXXXXXXXX. Thank you so much – you obviously do a real good clean  of your rooms when guests leave, I commend you for your thorough cleaning and care taken in keeping The Rees a lovely place to stay.  We certainly would recommend it to our friends and travel agent.

Mavis Cornfoot 09/12

We did enjoy our stay at your hotel very much, in fact we believe that it was the best hotel we stayed at during our recent visit to NZ. The facilities were excellent and the staff outstanding.

Thanks again.
Doug 09/12

I really enjoyed the whole stay at The Rees, not only the facility, but also the service and friendly staff.
Most importantly, so great to meet the Rees team – Mel, Roman, Paivi, Mo, of course and you, as I said you guys are the best in NZ hotel industry.

Thank you for all the arrangement, keep in touch and hope to see you all again soon!
Thanks/ Vivian 09/12
Vivian Wang | Asia Operations Manager| Southern World New Zealand

My partner, Ian and I would like to say that we had such a fabulous experience staying at The Rees Hotel in Queenstown. You were so nice and efficient with your job. Also thank you to  the staff (can’t remember her name) at the reception who was so nice as well. The room was fabulous and clean. The foods we had in the Rees restaurant were appetizing and actually yummy. The staff there were also very good.   We will remember this good experience forever. Luba, your accent is the kind of cool :-)
Finally, 10 out of 10 score we give the Rees in all aspects. This is not over the top. It was really good. The smile from you guys made us happy and impressed. We thank you you all again.

Best regards,
Wichan and Ian 09/12

On behalf of our entire family I want to express our heartfelt thanks to you and the team for what was a wonderful break, made all the more pleasurable by everyone at The Rees.
As other guests may have expressed, the property itself is stunning and we found the room itself faultless – from the first impressions down to the finest detail. In fact our children wanted to move in (and truth be told we all could) !! The food at True South was incredible.
A stunning property is however only one element of an outstanding hotel. At this point I must make comment about the staff at The Rees and hope that you will share my feedback with hotel management and the owners in addition to commending the individuals mentioned below.
Coming from a family that travels extensively around the world (my wife and I were also in the tourism industry for many years), we have had the pleasure of staying in a number of leading properties – and also ones that failed to live up to expectations. We have found that regardless of architecture, brand, location or reputation your stay in a property is almost entirely guided by the staff – their attitude, competence and service mentality.
The team at The Rees should be commended, applauded and praised. We could not fault any individual and every interaction reinforced our impressions. The staff, being the face of the hotel, are a credit not only to the property but also to the industry in general. Nothing was too hard and everything was done with a smile. The owners and management should be aware they have a world class team of professionals without whom the hotel would not be the same. It is critical to ensure the team continue to be engaged and I’m hoping our feedback will inspire their continued efforts for others.
Particular highlights go to:
Yukitaka – proactive service prior to arrival and whilst in-house. No request too difficult. Always diligent and focused (including hard at work at 10pm whilst my father and I were in the lobby having a glass of wine – when no one was supervising him). He demonstrated genuine interest at all times and was a pleasure to deal with.
Ben – amazing service from the moment he greeted us and helped with bags to the rooms. Always smiling, great interaction behind the desk and around the hotel. Again, he always showed genuine interest in our stay and wellbeing – particularly when I was sick on our last night. Ben has very strong communication skills coupled with empathy and a commercial mind – in my opinion he has a very strong career ahead of him so it would be to your advantage to develop and retain him. A credit to both the hotel, the tourism industry and as an NZ host. Went above and beyond a number of times, a lovely guy.
Luba – extremely warm, friendly and helpful – and without any hint of arrogance or ego. So welcoming – thanks Luba!
Mel – a highly competent front of house manager with amazing local knowledge. Again, someone who went above and beyond in aiming to ensure our stay in Queenstown was memorable. Mel is passionate about hospitality and it shows.
Melanie – our French room maid. Again, exceptionally friendly. My parents travel to France every year so needless to say my Mum and Melanie hit it off. To have such a friendly demeanour in her role is unique and the property should recognise that everyone, including cleaning staff made us feel welcome.
With the above in mind, it certainly would be our pleasure to call The Rees “home” in Queenstown and look forward to our next stay. We hope to become regulars and with the service mentioned above, the decision to return is simple. Additionally, we will at every opportunity pass on our recommendations to all in our extensive networks and through forums such as TripAdvisor. Our only request would be to ensure you look after the staff because they all did such a wonderful job looking after us.

Kindest regards
Ben 09/12

Ben Maurer
Senior Consultant

I was actually just saying to my girlfriend when we got back to Auckland this afternoon that I think you had the most genuinely friendly and helpful staff that I’ve ever encountered. Lots of places have very polite staff, but I really felt at the Rees that the few times we had to deal with any staff, from the concierge to the cleaners, that they were all very genuinely friendly. If I’m ever in Queenstown again, I’ll definitely be coming back to The Rees.

Thanks and best wishes,
Huw 08/12

Your staff were exceptional each time we had a query or had a problem to solve. In particular Lubo, Ben and Roman at reception were great.
Please pass on to them how pleased we were with our stay and their service.

Liam 08/12

It is nice to be able to have the opportunity to give you feedback, as we were very impressed.
The staff were very helpful, and friendly. Enjoyed the room service menu after a very exhausting third day on the ski fields, making the most of the skiing, of course. Very generous meals and full of flavour. The views are fabulous from this accommodation. Beds were super comfy slept like a log, no noise heard from other rooms, very sound proof.   Very clean and modern. Would definitely stay here again, thank you so much.

Kind Regards
Anita Hunter
Accounts Manager
Fibre Prospec-s Ltd 08/12

We were all delighted with our stay and thoroughly enjoyed it! Thank you.
I would like to make a special note of how fantastic Ben Sexton was. We often asked him for his advice and help and he always delivered with our tickets and restaurant bookings promptly. In addition, he was always friendly and well mannered – an asset to your hotel.

Kind regards
Victoria Butt
Director – Parity Consulting 08/12

We had a great time and we were really impressed with the hotel – great location, lovely atmosphere and really friendly and accommodating staff.
Waking up to such a gorgeous view every day wasn’t bad either!

Kind regards
Kate 08/12

I have got to say that, without exception, The Rees is the best maintained property I have ever stayed at. Look the rooms are great and Sharon and her team to a fantastic job in maintaining them, but you sort of expect that (sorry Sharon), however, the state of the building and grounds maintenance is exceptional. There wasn’t a single leaf on the roof of the lover buildings, there wasn’t a speck of mould or moss on the retaining wall, Sharon said the property is over 5 years old. It looks more like 6 months old. Brilliant job all round form your team inside and out.
Speaking of brilliant, dinner was superb.
As always, if there is anything else I can do to assist you in any way, please don’t hesitate to contact me directly.

Very best wishes
Health Pak 08/12

Not sure where to start but how about with a big thanks for our stay at your hotel last week?
From arrival to departure, all staff were outstanding. Friendly and attentive without being pushy. Even the maintenance guys were smiling and chatty.
The rooms are outstanding and it was a perfect setup for a family stay.
Here is an anecdote I wanted to share. We ordered a taxi one night and when it arrived the receptionist cam and opened the doors for us. The taxi driver told me that was standard at The Rees and he said it was definitely the best service in town. He then badmouthed some other hotels for lack of service and supposed 5 star ratings. We were cracking up.
So, fair to stay we loved your hotel. I also had a great holiday with the kids and got them skiing confidently within a week. It was so good to refresh and see the experience from a customer perspective again. As a result I’m more confident than ever we have an amazing product that I’m lucky enough to promote.

Cheers, Tim 08/12

Just to say I had a terrific stay at the Rees and have passed on a couple of brochures to work colleagues. The deal I was offered on the internet and the standard of facilities and service was outstanding. No complaints
Thanks again

Christine Westwood 08/12
Picture Editor
Weekend Australian, WISH and The Deal magazines
The Australian

We would like to thank you and your team for making my wife’s 30th birthday extravaganza a wonderful experience.
The accommodation was great, comfortable facilities, stunning views all topped off with a team who were always willing to help.
Thanks for making the whole experience brilliant.
Not only will we be back, but we’ll also highly recommend the Rees.

Take care and kind regards,
Mark & Leanne 08/12

I just wanted to drop you a quick email to say we had another outstanding stay the The Rees.
Travelling with 3 small children is always challenging but staying at the Rees just makes life that much easier.

Many thanks again
Scott 08/12

Feedback on our recent stay.

•       A pleasure to be escorted to the room and have all the systems and services explained
•       Fantastic bathroom and amenities
•       Exquisite outlook
•       Breakfast offering modest but perfect
•       Great location – midway between town and airport
•       Bed and pillows perfect

All the best

Matthew Vickers | SIMPLY Security Ltd 08/12

We really enjoyed our stay at The Rees. Especially we would like to thank Ben and Chris helping us to plan our activities and Silvia for her hospitality at the restaurant.

Kind regards
Gerd & Georges Leser 08/12

Great place – awesome tucker – great service.
Real big thanks to Lizzy (events coordinator) who helped us out & even went shopping for me.

Greg C 08/12

I just wanted to say that we had a great time staying at the Rees. All the staff were extremely friendly and very helpful. I would like to make special mention of Ben (I think that was his name) he worked in reception on the Friday night of our stay and he plays rugby…he was really friendly and offered lots of information regarding skiing, hiring of gear etc.
The breakfast food was great and the rooms lovely..we would definitely stay next time we come to Queenstown.
Kind regards,
Deborah 08/12

We had a wonderful stay in a beautiful 2 bdrm apt at the Rees. The rooms were very well appointed and comfortable with a fantastic view. Your service was impeccable and True South was a great place for dinner. Overall, a wonderful stay in Queenstown and your hotel made it extra special.

Thank you,
Barbara Friedland 08/12

We had a fabulous time in Queenstown and enjoyed our stay at the Rees. We may be returning next year and will definitely consider staying at the Rees again.
Can you provide the name/make of the mattress we slept on – we were in room 1101.

Kind regards,
Dean and Leeanne Wigmore 08/12

Dear Sir/Madam,
My wife and I were very impressed by the friendly and efficient service provided by the staff at your fine hotel. The room and facilities were first class as well.
I will book another stay with you, possibly next ski season.

Kind regards,
Paul Blanch 08/12

My stay at the Rees was amazing, I have no complaints and would highly recommend it to others. The staff were really friendly and always on hand to help.
I’ll definitely be staying on my next visit to Queenstown.

Kind Regards,
Ana 08/12

Luba and Roman were amazing, great service every one was friendly and helpful, I sell your product regularly and will be sure to inform the rest of my team about my fantastic trip.

Danile Massingham 07/12
Flight Centre

We had a marvellous time in what is a terrific property.
We look forward too staying with you again in the future

Shaun 07/12

We come to Queenstown once or twice annually and normally stay at the Peppers Beacon but on this trip our travel planner suggested The Rees. We were very glad for the recommendation and must commend the hotel on its exacting standards. Our only comment is that there was no bathtub in our suite. Perhaps, we shouldn’t take that for granted and request in advance the next time.
We will definitely be back at The Rees and wish you the success you deserve!

With kind regards,
The Al-Junied Family 07/12

Just to let you know that we received Gilbert’s watch today at Hotel de Brett.
We can’t thank you enough for organising this for us and finding the watch which has great sentimental value!
You have been amazing in a stressful situation that thankfully resulted in very happy ending because of your customer care!
Our stay with you was fabulous and we will definitely be back!
Once again, thank you for your excellent service!

Best wishes
Belinda Halcrow 07/12

You run a tremendous operation and I will highly recommend your hotel to my colleagues who plan to visit Queenstown.  Your staff is also very friendly, helpful and professional!!
Thanks again for everything!

Bill 07/12

Dear Roman thank you kindly we had a fantastic stay it is a great place you operate very nice thanks from the Burtenshaws,

Kind Regards,
Dale Burtenshaw 07/12
General Manager – Infrastructure
Qatar and Bahrain

We absolutely loved our stay at The Rees – the staff were so helpful and friendly.  We had a delay in arriving in Queenstown and ended up spending a night in Christchurch – I really appreciated the staff taking delivery and storing in our apartment the groceries I had organised on-line beforehand.  I couldn’t fault anything in the apartment and, if I had to make one suggestion, it would be to have sharper knives for food prep only – ours were really blunt and hard to use.  Apart from that, our experience was wonderful – many thanks.

Leah Howells 07/12

Appreciate you dropping us a line, completely in line with my expectations from your very high standard of service!
We had a truly wonderful stay at the Rees, and appreciated the advice about where to ski/eat.  The standard of the apartment was very high and was a very comfortable base for our week in Queenstown.  All of the staff were very friendly and couldn’t be more helpful so thank you to all the team at Rees!
The only improvement I could possibly think of is to have a drying room facility in the carpark for the ski boots.

Kind regards,
David, Yvonne, Sam & Dominic 07/12

Once again we had a beautiful stay at The Rees. Please pass onto your team a big THANKS as whenever there was anything that needed to be sorted they did it very promptly and willingly.
Looking forward to our next stay already.

Kind regards
Sean & Fiona Shivnan 07/12

We had an absolutely awesome stay at The Rees Hotel. Thank you to you and your team!
We would love to visit again sometime soon!

Kind regards
The Nolan family 07/12

We loved our time with you – the room was sensational, the staff extremely helpful – particularly Craig and Mel, the Pinot o’clock was fun and dinner at true south was delish – thanks so much for making our holiday so wonderful – we’ll definitely be back and recommending you to all

Liz 07/12

My family and I had a wonderful stay at The Rees Queenstown. The standard of accommodation was absolutely first class and the view was to die for. The staff were at all times courteous and helpful.
We dined several times at True South. The food and wine selection were excellent and the service polite and attentive. The accompanying ‘ingredient commentary’ as each dish is served was a very nice touch in our opinion.
As far as our family is concerned, The Rees is THE ONLY PLACE TO STAY IN QUEENSTOWN!’  and we would have no hesitation recommending it to family and friends.

Best regards
Dr Kuo Peng Lew 07/12

We had a wonderful stay at the Rees in Rooms 7151 and 7152. Not only were the rooms comfortable, breakfast and dinner at your dining room were also enjoyable. We will definitely be back again.
Thank you and your team for the superb hospitality.

Andrea Chow 06/12

Our stay with you guys was fantastic.
Due to weather problems our plane has been postponed until tomorrow. The airline has put us up for a night in another queenstown apartment.
We feel like we’ve moved from the penthouse to the dog house.
We’ll be back next year & we can’t wait to stay with you guys again.
We’ll definitely be recommending you to all our family & friends.
See you soon
Peter & Chrystalla 06/12

As we said when we left this morning, we will be posting very positive feedback on Trip Advisor shortly. We rated our stay very highly.
One of our party is an HR manager and I have previously, with my husband, managed and been franchise owners of several apartment hotels in the Wellington CBD. We both know good service when we see it – and we appreciated the attention to detail, the welcoming smiles (and quick eye contact), and overall service we received.
We all regretted not having the time to try your restaurant as several people told us how good that was.
We hope to come back next year and in the meantime we will recommend you. The Rees was recommended to us (we selected from accommodation providers offering special deals on Webjet and had originally chosen another hotel, but one of our friends had recently stayed at The Rees and said we should definitely stay there instead).

Thanks again.
Kind regards,
Marita 06/12

it was certainly a wonderful weekend & as always the staff were wonderful.It was also pleasing as an owner to hear from numerous other guests that I got talking with on my trips to & from town on the courtesy bus, just how much they were also enjoying their stay at the Rees & their visit to Queenstown.
If you could please pass on my thanks to Liz who organised my stay & also thank Mo for me as she was more than helpful.
It is a credit to the Management team at the Rees on just how good your staff is & how everthing seems to tick over so easily, I am sure it isn’t as easy as the staff make it look.

Best Regards & thanks again
Aaron Smith 06/12

I would like to take the time to sincerely thank each and every one of your staff at The Rees Hotel. My partner and I could not stop talking about the service we received, the perfect condition of the facilities, the location, the ambience, and the food……the list goes on! We are already planning to return to Queenstown as soon as we can whether it be for this season or the next and would not hesitate in booking with you once again.
Again thank you so much for making us feel at home during our stay.

Lauren and Liam 06/06

we all had fun at the beautiful Rees Apt., we all will treasure these beautiful memories especially the lake view.
Also Queenstown is a magnificent town. Loads of memories.

Thanks & Regards,
Rajesh Jain 05/12

Everything with my stay was perfect, thanks Roman. The Rees is such a beautiful place and recommend your wonderful accommodation to my friends and family when they are in the area 

Thank you – see you next time,
Nic 05/12

On behalf of my Wife and I, we would like to take this opportunity to pass on best regards to the team at the Rees.
During our Short but fantastic time (5th to 8th April) we were greeted by the lovely Daniella at reception and Geoff/Jeff they were more than happy to assist in any way and were very pleasant and informative, and was always up for a chat. They make a great team and if you were to see either one of them depart it would be a sad day for the Rees!
We very much so enjoyed the hospitality of all the staff at the Rees but Daniella and Geoff/Jeff deserved a special mention and hope you will pass our regards onto them.

Best Regards,
Chris Hutchinson 03/12
Operations Manager
Global Management Group

Our party stayed at The Rees as part of our recent 7 week tour of New Zealand and Australia. I can say, without hesitation, that our stay offered the best, and most convenient, accommodation of any that we used during this period. We would also praise all of the staff for the friendly and relaxed manner in which they interacted with us. Rest assured that The Rees is on our list as a ‘must visit’ during our next trip “Down Under”.
Many thanks for a memorable stay.

Chris Auger 03/12

I can only commend you, your staff and the facilities. Our apartment exceeded our expectations, they were very  comfortable with fabulous luxury.
We will definitely return.

Philip Marshall 04/12

Thank you for looking after us, we thoroughly enjoyed staying at the Rees Hotel. The staff were very friendly, helpful and professional.
The rooms were very modern and comfortable – beautifully decorated.

We will stay again at The REES
Moka 04/12

Our stay was very comfortable and neither my wife or I can think of any way that you can improve the service we recieved. The view was just amazing!!!!

Thanks again Robert & Elaine Read 04/12

thank-you for a wonderful stay. We would certainly stay with you should we visit Queenstown again. You have a great professional and friendly team which is a great combination for a hotel.

best regards, Roger 03/12

I had a wonderful stay at your hotel. The room was lovely and I found the staff eager to ensure I had a pleasurable stay. I tried out the room service experience and the food was outstanding. I didn’t get a chance to dine in the restaurant this time but will be back and will be staying with you again. One final special mention goes to Body Sanctum – I had a massage their Saturday afternoon and the standards are extremely high – what a fabulous view to Lake Wakatipu from the massage table.
Thanks for helping to make my Queenstown experience an enjoyable one

Warm Regards,
Emma Thompson 03/12

We had a wonderful time at The Rees. Your staff are wonderful and very helpful, especially Ms Mo and Ms Yuki, whom we held in high esteem. Both are very professional and meticulous in their work. I would also like to thank the cleaning staff who had cleaned our room during our stay there. It is always wonderful to come back to a clean and tidy room.
Once again, thank you for the wonderful hospitality.

Mr & Mrs Chua Hung Peng 03/12

We had a wonderful stay at your hotel. The location and amenities were splendid! The staff was incredibly helpful. The room was beautiful, clean, and very comfortable. Thank you!
I have one personal request. I love your muesli!! I ate it every morning. Would it be possible to either find out the brand name or the recipe? It’s quite addictive!!
Thank you very much for making our holiday so special.

Lorraine Barker 03/12

Enjoyed is an understatement.
I can not recall any hotel anywhere in the world that I have enjoyed as much, old world or new.  The apartments are superb. To lay in bed of a morning and look out the large picture window over the lake to the mountains as they sky turns pastel blue with clouds with tinges of pink and peach it was as if you had employed the creator to paint it just for your hotel. The apartments are huge and have every possible thing that one could want and maintained beautifully.
The place was spotless. The staff attentive without being intrusive. They are polite, competent and do you proud. It must be a big problem having to select staff from Australasian and International travellers but whoever is training your staff are doing a magical job.
Loved the restaurant and Ben’s food – just sorry we do not have him in Melbourne. The wine list is excellent and the list of Bordeauxs superb. Which leads me to the Bordeau room which Johannes showed me. To say I was gobsmacked is again an understatement.
Last and most importantly I can not speak highly enough of Mel.�
I have already discussed the Rees on 3AW in Melbourne (Melbourne’s number one station) in a half hour phone hook up last Saturday afternoon and I assure you I have already discussed The Rees on air and it is the first of many mentions I will make. I will recommend The Rees to anyone and everyone who wants to listen.
Again thank you and the team for your hospitality and your generosity.

Wine Commentator 3AW
The Wine Program INR FM
Restaurant Reviewer ‘The Age Good Food Guide’
Judge – The Australian Wine List of the Year Awards – FWP – Gourmet Traveller Wine Magazine 02/12


DONNA 03/12

We want to thank you again for our stay at Rees Hotel. We enjoyed our stay there. Everyone that we met at your hotel went out of there way to make sure we had what we needed to make our stay very enjoyable. Thank you again for all that your people did!

Brad & Vonnie Alness 03/12

Our stay at The Rees was lovely and most comfortable.
We enjoyed the Reisling Wine Tasting in February;  the courtesy bus trips to town were great; and our dinner at True South was relaxing, attentive and delicious.�
We look forward to staying with you again.

Best regards
Yvonne 03/12

I wish to thank you all for your great service while I stayed with you.  Your staff are exceptional and couldn’t have been more professional.  From the reception staff (YUKI, ROMAN etc.) to your restaurant staff, the service was superior.  Your chef is quite exceptional and I totally loved his vegetarian food.  Thanking you and hope that I will be back one day.

Maria 03/12

We have now returned home to the UK, after a wonderful few weeks in New Zealand.
We particularly enjoyed staying at the Rees Hotel. The view from our suite was truly amazing. My wife stated, as she woke up on the first morning, and looked out  – ‘I thought I had died and gone to heaven!’ The suite itself was  extremely attractive, beautifully fitted out, clean and comfortable. We could not commend you more. If ever we were able to return to Queenstown we would certainly consider your hotel first.

With best wishes – Karen and Geoff Dean 02/12

We have just returned from our holiday in New Zealand, after three and a half weeks there.  What a wonderful country you have!
We were very happy with our stay at The Rees.  Our unit on the lake, with the fantastic views we had, was great – clean and with all the facilities we required.  We loved the luxury of the place.
Our dinner in the restaurant was delicious, with an innovative, delicious menu, and the staff there were very customer focussed, in fact all of the staff in your organisation were great.
We have recommended the place to our daughter, who has stayed in Queenstown before for skiing, but have also told others of your organisation because the whole experience was fabulous.

Best wishes
Di and Dennis Saunders 02/12

We had a wonderful stay at The Rees – again! The entire group of 15 loved the hotel, staff and amenities. Our wedding day was perfect and the entire holiday and absolute success.
I’d like to formally thank you and all the staff at The Rees for your attention to detail and impeccable customer service.
We’re hoping to revisit Queenstown on our anniversary and stay again at The Rees.

Myles Sharp 02/12

Our stay was very comfortable, superb rooms with outstanding views. The hotel is very well maintained.
Your staff was very friendly & helpful. Thanks for going an extra mile & providing a regular Shuttle to Queenstown. We would definitely stay at the The Rees for our next visit.

Kind Regards,
Riya & Arvind 02/12

Mark, many thanks to you and the staff for making Martys birthday so wonderful. Dinner was amazing, even without Ben at the helm! We had the best table in the house, the wine was superb, as was the service. The cake was a lovely touch. Can’t wait for our pre wedding dinner. Will be in touch soon. You guys are fabulous.

Andrea 02/12

My comments on our stay at the Rees are these. An excellently appointed and operated hotel. The apartment was the best yet of our tour of NZ. The Rees gets an unqualified recommendation from us. Please thank the staff for creating such a pleasant venue to stay.

Best regards,
Derek & Janet on the move 02/12

My wife and I loved our stay and will recommend the Rees highly to our travel agent. The lodging, location, view, and shuttle service were great and the staff without exception were friendly, helpful and efficient. The complimentary laundry facility was a nice extra. We did have the continental breakfast regularly and it was nice, but somewhat limited. The dinner menu did not appeal to us, but that is a matter of personal taste. We found many good alternatives elsewhere and your shuttle service offerred a convenient return. Overall, we wouldn’t hesitate to stay again if we venture that far away from California.

Ron and Nancy Ruff 02/12

we would like to thank you for the wonderful time at your hotel. Our trip to Queenstown was memorable. We enjoyed our stay at the Rees Hotel and found everyone helpful and hospitable!!

We look forward to coming to Queenstown in the future and we will make The Rees Hotel our destination spot when we come back.

Yebabe 02/12

Dear Duty Manager – we couldn’t begin to tell you what pleasure we had staying at the Rees hotel- it was a truly wonderful stay.
Best wishes – Karen & Geoff Dean 02/12

It has been such a wonderful stay for our family in your lovely hotel. We appreciate the great experience in your hotel as well as Queenstown. I definitely will recommend your hotel to my friends, and sincerely hope to visit Queenstown and stay in your hotel again.
Best, Yang 02/12

Thank you so much for a wonderful and fabulous time in Queenstown. The Rees Hotel was fantastic, beautiful room with gorgeous views.
It was a pleasure to stay in the hotel and you are to be commended on the staff employed at The Rees, as they were all exceptionally helpful and very friendly.
I would definitely recommend the Rees Hotel without hesitation, and hopefully will make a return visit in the near future.

Kind regards … Mary 01/12
P.S. Our family from the UK were also very impressed and the “Milford Sound Fly Cruise Fly Package” will be a talking point for many months to follow – the weather was perfect.

We very much enjoyed The Rees experience and will definitely stay with you again next time we are in Queenstown!
In fact I have been raving so much about The Rees all weekend that you will be contacted about some bulk bookings for a major film that is going to be filmed in Queenstown later in the year – my brother is in charge of Logistics / accommodation etc for cast and crew so I am going to pass your details to him.
Thanks for looking after us allowing us early check-ins – very much appreciated.
Have a great week,

Kind regards
Naomi 01/12

Just a short note to say thank you for the time we spent at your hotel in Queenstown. I have replied to the booking web site that I used to secure our booking ( and advised them that we had a truly wonderful time at the Rees Hotel. The staff were exceptional, our room was brilliant and the views from or room were superb. I have stayed in many hotels over the years for work and holidays and I can’t remember a better experience than the one we had at The Rees. We plan/hope to return to Queenstown for another holiday sometime and I can assure you we will look for your hotel when we make our plans.

Thanks again.
Ross & Vicki Jeffrey 01/12

Nice hotel. The staff were first class and provided exceptional service. The restaurant was awesome.�
Not sure why i am now in Auckland.
Jim 01/12

Absolutely loved our time at the Rees , the apartment was very well appointed with every convenience. The staff were very friendly and helpful we booked all our activities which made for a stress free holiday. We would certainly recommend to our friends.
Warm Regards
Sam Douros 01/12

We had a very pleasant stay at The Rees hotel. We found the unit very clean and comfortable with beautiful views.
The staff were exceptionally helpful and friendly. On our arrival Jeff, the Canadian Porter was extremely helpful and friendly.
We would happily recommend The Rees to all our friends. The customer service is fantastic.
Kind Regards,
Laura and Roy Mulcahy 01/12

Our trip was AMAZING and my husband and i both agree that The Rees was the best place that we have ever stayed! The facilities were beautiful and service was amazing. The staff was extremely helpful in helping us to get around the city, booking excursions and renting bikes. Ben was so great and provided great customer service.
Thank you and again and we are looking forward to coming back!
Jennifer Roberts 01/12

My husband and I had a lovely time at your hotel and could not fault any aspect of our stay. The room was immaculate, the view was absolutely gorgeous and the service of the staff was warm, professional and friendly on every occasion that we dealt with someone.
In particular, we would like to make special mention of Jeff who took us to our room when we checked in. We saw him regularly over our 8 day stay and would like to comment that he was so friendly, professional and extremely helpful in terms of giving us advice or suggestions for things to do. He very quickly became a familiar face at the hotel and it was a pleasure to interact with him regularly.
We would also like to mention Steve the Concierge who was also very helpful and and friendly as well.
The staff at the Rees are truly professional and we have no hesitation in recommending the hotel to our friends. In fact we look forward to coming back to Queenstown during the ski season sometime soon.
Thank you again for a wonderful stay, we hope to see you and your team again in the near future.
Please don’t hesitate to contact me if you would like to discuss my email in any further detail.
Savy Hughes (nee Pech) & Nathan Hughes 12/11
Sydney, Australia

A special thank you to your staff, who were very helpful to us during our stay. They went out of their way to assist us with our son, who was unfortunately sick while we were in Queenstown (he bounced back for the rest of our travels). Thank you again. We will be sure to recommend your hotel to any of our friends who go to Queenstown.
Alexandra Milenov and David Keane 12/11

Our stay was magnificent!! The place is simply outstanding and the service impecable!! I will recommend your place to everyone I know traveling to NZ!
Thanks for everything and happy new year.
Herbert 12/11

We had a wonderful time and the hotel and services were amazing. The staff were very friendly and helpful. The apartment unit we had was beautiful and extremely clean. Your housekeeping staff kept our room spotless.
We are definitely going to return to queenstown and no doubt will return to the Rees.
Thank you again for a wonderful experience at the Rees.
Aarthi Patel 12/11

I would just like to say my stay there was wonderful! We were upgraded to a one bedroom lakeview apartment which was fabulous & found everything about the stay just perfect. I will highly recommend your property to anyone – the service, the quality, everything was terrific.

Thanks so much
Kind Regards
Stephanie Kenna | Team Leader – Team WA/SA/NT 12/11

The Rees is fantastic, dined here last night, the room is great, had a fantastic sleep last night on a really good bed………refreshed and ready to Tango today.
P.S the views not bad either………….and what a great day.

Many, Many thanks…..
kevin.stephenson 12/11

The staff was fantastic. Everyone was very helpful. The rooms and view were wonderful. We loved the accommodations and would highly recommend them to anyone staying in Queenstown. If we ever come back this is where we would stay. Thank your staff for making the stay even better

Peter Reist CPA/PFS, AIF 11/12
Oxford Financial Group, Ltd.

As usual the stay was fantastic, staff where nice & friendly, nothing was a problem for them which is awesome, I enjoy staying with the Ree,s because of this
Thank you again for a making my stay so enjoyable

Jason Nairn 11/11
Ozone Coffee Roasters

Your hotel was wonderful and we enjoyed every minute of it. We also very much enjoyed our meal at True South. Queenstown is such a cute and fun town and we truly wish we can come back one day. And when we do, we would not hesitate to be back at your hotel.
Thank you again and keep up the great work! I will be soon writing some wonderful reviews of all the places we visited in Australia & New Zealand and yours will be one of them!

With kindest regards,
Lisa & Matthew Simpkins 11/11

Thank YOU for the outstanding service. All staff were so friendly and welcoming, which we really appreciated. We can only imagine the demands hospitality can bring, so we are especially thankful for the effort staff made.
Look forward to staying in future, and will definately recommend to people!

Kind Regards,
April & Craig Moffat 11/11

Just a quick email to say how much we enjoyed staying at The Rees on our honeymoon. Our apartment was wonderful, we had everything we could want and the bed and pillows were super-comfy! All your staff were very friendly and helpful and the shuttle service into town was most convenient. Our dinner at True South on Saturday night was exceptional. During our stay we decided we would like to return to Queenstown to celebrate our 10 year wedding anniversary but now we think that may be too far away and perhaps we’ll be back for our 5 year anniversary! We will certainly stay at The Rees again and will recommend you to our family and friends.

Kind regards,
Ben & Clare Morison 11/11

Thank you so much for the lovely accommodation in Queenstown, we both had a wonderful time and looking forward to travelling back to New Zealand.
I will most differently be recommending the Rees Hotel, also I highly recommend the Rees Hotel Restaurant, simply beautiful food and very friendly staff.

Kind Regards,
Anita Brooks 11/11
adventure travel consultant
WORLD Expeditions

We had the best stay at the Rees hotel. Thank you for your kind service and a special mention to the american/canadian man who helped us with our bags on our arrival. Insisting that he carry our luggage to the room because it was our vacation was so nice to hear.
We will definitely be staying with you the next time we are in Queenstown.

Yuli & Michael 10/11

We wanted to say thankyou to all the staff at The Rees for making us feel so welcome. An extra special thanks to Jeff for going above and beyond. When asked about our recent trip to New Zealand our son Noah immediately starts talking about Jeff and his bus 😉 Thanks Jeff.

Tracey 10/11

I just thought I would take this opportunity to say a big thanks again for all your assistance. Just like every staff member we came in contact with at the Rees during our recent holiday, you have gone above and beyond to assist your guests.
The Rees is no doubt one of the best hotels we have ever stayed in all our years of travel. We felt from the first day like it was a home away from home, and that was primarily due to your amazing staff. From reception, concierge, house keeping, the staff at the ski locker…EVERYONE was just so warm, welcoming and genuinely went out of there way to assist us in any way possible. We couldn’t fault anything about your property…and we will most certainly be returning in the near future!
So thank you and your team for such a great experience! You all deserve a HUGE pat on the back! :)
All the best and kindest regards,

Krystal & Glen 10/11

We had an awesome stay and your staff were all very courteous and helpful. Jeff, the concierge/shuttle driver, was especially helpful and somehow remembered our names from our first day there, very impressive! You have a beautiful property, with amazing views, and we sincerely enjoyed our stay. We will definitely recommend you to friends and look to stay again when we return.

~ Giselle Gregorius ~ 09/11

A belated email to thank you for your generous hospitality and to tell you how much I enjoyed my stay at Rees. I must tell you that dinner at True South stands out as one of THE BEST dinners I enjoyed in your land of gastronomic pleasures.

Thanks so much for sending the wonderful images. Please look for our Rees blog to be posted within the next few weeks.

I look forward to the next time our paths will cross. In the meantime thanks so much for looking after our many clients.

Karen Hardy Hodgson 09/11
Australia 2000 Travel

Thanks for the email. We had a fantastic time at the Rees it was the best accommodation by far that we stayed in on our holiday (we also stayed in an apartment in Melbourne, Australia and Peppers in Christchurch). We loved the layout of the two bedroom apartment and the interior design.

We found your staff really friendly and helpful. On the first night our 11 year old son had a bad case of gastro (probably caught off the plane over). Your housekeeping staff were fantastic in doing a quick clean-up as were all bleary eyed from being up all night and providing us with extra towels.

We’ve already decided we will always go back to the Rees when in Queenstown.

Thanks again, Sue 09/11

Sue and I offer our sincere thanks for the superb—friendly service–hospitality—kindness– shown to us during our stay.

Apart from wonderful service demonstrated by “Front Office” Staff it should also be acknowledged that The Rees Restaurant – it’s Staff , meals , wines , were first class . Appropriately the Kitchen and restaurant staff should be commended.

Equally so commended must be the Housekeeping Staff. It was most notable that The Rees Guest Suites and “public” areas are maintained in meticulous condition.

From Sue and myself thank you for our wonderful stay at The Rees . We look forward to returning again.

Kind Regards to all.


Everything was brilliant and we thoroughly enjoyed our stay. I personally will definitely be back.

Of particular note was the friendliness and professional attitude of your staff. I would like to make special mention of one of your porters Jeff, who transported us into town several times on your courtesy bus. Incredibly good guy who was exceptionally friendly and helpful. Definitely an asset.

Thanks again,
Kent Dufty 09/11

Thank you and the Rees team for the excellent service and accommodation provided. My wife and I thoroughly enjoyed our stay and look forward to coming back one day. In particular, we would like to thank Yuki for his exceptional service and help in organising bookings for us. We greatly appreciate it. Well done and hope to see you all again!

Best Regards,
Joel and Shu-en 09/11

Thanks for your generous hospitality on my stay with you last month. You have a fabulous property and I know the artists for Earthtonz will be duly impressed. Look forward to seeing you again in December.

Dan Allen
GMS.Group, Inc.

I would just like to thank all The Rees staff for such a pleasant and great experience while staying at the apartments.
Staff were always kind, welcoming and helpful!
I would very much like to have the opportunity to stay at The Rees again in the future and would easily recommend the apartments to anyone!
We didn’t want to leave!!
Hopefully see you again one day!

Bianca Dow 08/11

All I can say was that we had the best time….our room was great (could you provide the number to me again), the lemon tart which came from the Hotel Kitchen which I had made for Dave’s birthday was delicious (we couldn’t finish it) and all staff which we came into contact with were great. Please pass our thanks on to all.
Will be back…..

Mara Halcomb 09/11

Your hotel and your team are fabulous. We have returned to Sydney and told all of our friends that they must stay with your hotel. It was so friendly, clean, comfortable and luxurious. The beds, heated floors and towel rails, balconies, views, linen, kitchen, fire, complimentary internet, cocktails, room service and furniture were unbeatable. We all said that a huge part of the trip which made it so special was your hotel and staff.
Best of all was the staff. You were so nice and helpful and Jeff is such a wonderful guide and friendly person. Jeff felt like one of our family- the kids and adults all love him and he helped make our stay so much more personal. He is a true asset to your hotel.
We hope to come back soon.

All best wishes and thanks,
Jane, Phil and Miki.09/09

Thank you so much towards our wonderful stay at your hotel.
We truly had a great time and found your property excellent and up to our expectations of a 5 Star Hotel.
You would continue to have our fullest support in promoting your property among our clients visiting Queenstown.
Thank you once again

Satish Ramnani 08/11
Director Sales / Vensimal World Travel Agents Pvt. Ltd. India

It was certainly a pleasure to stay at The Rees in Queenstown. I stayed there for a total of five nights and had a very enjoyable and relaxing time. I look forward to staying with you again in the future.
I found the shuttle services into town in the morning and the evening extremely useful and would certainly utilise them again. I found the staff friendly and helpful and the room itself comfortable, clean and welcoming.
Thank you for having me and I look forward to staying at The Rees again.

Kerrie Armstrong 08/11

I would like to thank you and all of the staff at the Rees, our stay was hugely enjoyable. We have just completed our round the world vacation which has included many great hotels and my family all agree that The Rees was our favourite!
Thanks again
Neil 08/11

We had an awesome time at the Rees. We loved the accomodation and the warmth!
But special mention needs to be made of Brian who greeted us at our late check in after 11pm… He was so lovely and so helpful and really set the tone for our Queenstown trip!  We love you Brian!

Best regards, and hope to see you and the Rees soon!
Kyls Burtland 08/11
Composer – Producer

We always love our stay with you and it was lovely to give our children a bit of a treat. It really is a wonderful place and hopefully we can stay with you again next year
Thanks so much to you and all your team.

Kind regards
Jude Earles 08/11
Corporate Venues

“our stay with you was great may I say being a tourist Big 4 manager here in Tamworth I was very impressed with the Rees in every aspect most impressed with the house keeping it is very hard within the industry to employ good dedicated house keeping staff and it would seem to me your establishment has
succeeded in this area not once did I encounter any problems in this area our apartment was services as we requested and the staff did a impeccable job in all areas they need to be congratulated, being a manager I did check the standard of cleaning , as we are a four star establishment the standards we set are also high so it was very natural for me to take not to detail in all areas .
Thank you once again, we will recommend The Rees Apartments to all that visit Queenstown and we will most certainly return for another holiday with the Rees.”

Regards                                                                                                                                                                                                           Vicki Fenwick 08/11

We had a fantastic time at your hotel – we just love it and have no hesitation in selling the product to our customers.  Those we have sent there have also loved it.   Just one thing – the ipod docking station in 4071 may need looking at – it appears to be a little temperamental – must be female.�
Thank you for the late check out also – we were lucky that we made the decision to drive home otherwise we would not have made it out.

Thanks again.
Sandy Trengrove 08/11
Mondo Travel

I have spent a great night even when I was so frustrated because of the cancellation of my flight. But thanks to that I’ve been able to know the hotel and enjoyed an excellent stay.
All your team is very kind and professional, I met Veronica, it’s always nice to find Argentineans around the world and she was especially sweet.
Paivi was very helpful and kind as well showing the property and Steve too providing me all the necessary help for the LG groups coming and their activities.
I don’t want to miss anybody, but trust me I’m very grateful to you all for a short but pleasant stay.
Ah! I’m forgetting the chef and his amazing mushrooms soup. The best I tried ever around the world! Congrats on!

Thank you again.
My warmest regards!
Laura Suarez 07/11

We were both extremely impressed with the high standard of the accommodation at the Rees and especially so with the service we received from every member of staff we interacted with. From arranging options for us when we expressed the preference for a bath in our room through to restaurant service and concierge advice on Queenstown activities, we always felt we were receiving nothing less than the best that each person could offer. I would also like to specifically praise your staff on resolving a technical issue with our room television without fuss and with maximum efficiency.
One final thing occurs to us however – even after arriving home, we have fond memories of the guest robes provided at the Rees. As odd a request as this is, we were wondering if it was possible to purchase a couple of them for ourselves at this late stage? I understand that traditionally, guests simply slip them into their luggage and have them added to the bill, but we didn’t realise what we had until it was gone.
I appreciate your thoughtfulness, and am happy to be able to give such good feedback on our stay.

Andrew Wallace 07/11

We had a great stay at The Rees, the apartment was lovely and had everything we needed. The level of cleaning/service each day was amazing and very much appreciated.

Loren 07/11

Please pass on my thanks to your staff for their hospitality over the past week, was excellent. They were all welcoming and as friendly as always which was great. The team are not missing a beat as far as I could see from a service standard perspective and their professionalism was perfect as always. Dinned in the restaurant too..Ben is truly world class!

Kind Regards,
Todd Nicholson 07/11

We had the most wonderful holiday and especially our stay at The Rees it was truely a beautiful hotel with great service. We had an awesome time in Queenstown and will definitely start saving again for our next trip there.

Ivonne and Darren Coombs 07/11
Gold Coast, Queensland, Australia

Myself and 5 other ladies have just spent 3 nights at The Rees. We had a wonderful time and the service and the caring helpful staff made our visit a very pleasant one. Many thanks for that, we will definitely be recommending it to others!

Our stay was in room 613, and I must say that I personally had the best sleep I have had in some years in that bed. I slept in the king bed in the room beside the lounge. I have been suffering with neck and shoulder problems for some months and have been considering purchasing a new bed and trying all sorts of pillows without much success.

Are you able to let me know the brand and name of the bed and the pillow on the bed, I mean’t to have a look before we left but amongst the excitement I forgot.

Hope you are able to help me out with one, it would really be much appreciated.

Thanks once again for just the best time in such a beautiful place.

Kind Regards
Judy Semenoff 07/11

We had a fantastic time staying with you in Queenstown. The only complaint we would have was that our stay was too short. The apartment was sensational and the service you provided was impeccable. We will be highly recommending The Rees to all our friends and family and we look forward to visiting you again soon.

Leslie & John Gilham 07/11

We thoroughly enjoyed our stay at the Rees. Couldn’t fault the rooms or service…in fact your hotel was the best part of our trip! The Rees staff were very friendly – everyone from the shuttle bus driver to the young lady in the ski locker. It was so nice to be greeted by happy people in the lobby and hallways as we would pass by. We will definitely be back. Hope you get some more snow.

The Lucas family 07/11

I just wanted to thank you for helping make my birthday dinner so special. It was a very enjoyable evening.
The food, wine and service was fantastic, and the feedback I’ve had from my guests about the evening has been very positive.
Please pass on my compliments and thanks to the Chef and staff.

Sonia Kennard 07/11

We had a wonderful stay at your apartment despite no much snow ! Such a cozy rooms and your staff members are friendly and helpful. Thank you.
We will definitely come back to stay at your apartment if we come back to Queenstown again, and recommend to our friends.
Keep up with your good work and services !

Pek 07/11

Good afternoon to you all

We have just returned to Australia after spending a wonderful 6 nights in your 2 bedroom lake view apartment (407/1). I just wanted to let you know that the service and attitude of all the staff was first class and you all made our stay so enjoyable. We arrived at The Rees at 11pm on Friday night after a 7 hour bus trip from Christchurch as our flight had been diverted and you made our check in stress free and so welcoming which was just a pleasure.

I will be recommending you to all our friends who visit Queenstown and we will be planning a return holiday hopefully in the near future.

Wendy Fitz-Gerald 07/11

PS I believe it snowed the day after we left – so we will have to return for the snow season again

Thank you, we thoroughly enjoyed our stay at The Rees and appreciated the efforts of all the staff who were extremely helpful from Steve who booked our excursions and directed us to some great dining experiences, to the domestic staff
who made coming home from a long day of skiing to a clean apartment a pleasure and all the other little details it all seemed so easy. We would thoroughly recommend your hotel and hope to come again.

Sue Gainford 07/11

I’d just like to thankyou for the lovely stay we had last week. This hotel, by far, was the best stay of our whole trip in New Zealand. The attention to detail in our room was the best we have ever seen. The way the ladies folded the tissue in the tissue box to look like a flower, which they done every day was just one of the little things that made me love that place. Perfect service, perfect location and without doubt the BEST bed we have ever slept on. Ever.
Thankyou again. We will recommend you to everyone, and will stay on our next visit.

Angie 06/11

We enjoyed our stay very much, the staff in your restaurant (especially the young lady who served us) were very pleasant.
We thought Anthony was great – he went well beyond our expectations to help us.
If we ever visit again we will certainly stay with you.

Kind regards,
Robyn McDonald 06/11

Hi my name is Denis Jones my wife and I recently spent nine days at the Rees. We were blown away by the quality of your hotel and staff. Right from the moment we arrived we were made to feel at home, Yuki and then Steven as concierges could not do enough for us, very pleasing indeed. Your housekeeping staff were friendly and very efficient, they spoke highly of management which you dont hear very often. The resturaunt was incredible we have never had food so good. So we will definitely be back and will be recommending you to anyone who asks.

Regards DENIS and JANELLE 05/11

I would like to thank you all for what has to be one of the most pleasant and enjoyable stays away from home ever!
Your property is superb, most comfortable bed ever, best views and so QUIET!! The staff are friendly, helpful and happy – a great team, this is something so under rated in many of the properties I have stayed at both nationally and internationally, nothing like a smile to make my day – keep up the good work, you do NZ proud!
I hope to come back to Queenstown in the near future for more relaxation and enjoyment, not just work, even though TRENZ was fun, it would have been good to be able to enjoy more time in The Rees.
Can you tell me the make of those beds, my husband and I suffer pretty bad back problems after a serious car crash some years back, we have had 2 x new super king beds in the last 4 yrs and still not feeling comfortable – your bed in 714 was like sleeping on a cloud?
Have a great week.
Kindest regards

Cushla Clark 05/11

Wonderful and Thanks again for another most wonderful Ree’s experience. Perfect service as always
Have a great rest of your week
See you next time
Kind regards

Melanie 05/11

On behalf of all who were lucky enough to join me at The Rees last week I express my thanks for your hospitality and for the dining experience that followed. The service and food in the restaurant was perfect without being overstated. The evening was enjoyed by all and it reflected well on both the team at The Rees and on United. Additionally, the comments from all of our Dutch partners were totally positive about the property and I’m sure any follow up you may undertake will only be of value.
Please pass on our thanks to all involved and perhaps we’ll see you again next year should Queenstown be confirmed again as the TRENZ venue.
Kindest regards,

Dennis Mischewski 05/11
Gentra Tourism Services Limited
I also want to let you know that your accommodations were our favorite of all the places we stayed on our trip. In Auckland, we stayed at the Sky City Grand Hotel, in Sydney at the Sheraton on the Park, and in Cairns at the Pullman Reef Casino Hotel. They were all quite nice, but the Rees Hotel was the most comfortable and exceptional of all. Please pass on our thanks to the people in the lobby, especially Steve, the concierge.
We will be back one day and we’ll see you then!

Karen Schneekluth 05/11

This was my fourth visit to queenstown and in the past I have stayed directly in town. I was slightly apprehensive about being s little further out but can say that your location was ideal and not at all inconvenient.
The accommodations were spacious and comfortable and well-stocked with housekkeeping supplies. Your staff was welcoming and very professional. I would not hesitate recommending TheRees to my clients looking for a place to call home for a few days in queenstown.

Jane Essenburg 05/11
Kiwi Specialist at Earle Travel Co

I wanted to send you a quick email and mention what a wonderful time we had in Queenstown. It was cold and cloudy, but the autumn colours were just outstanding.
Just a little rain, but that didn’t stop us looking around – it’s a great place !!

Our group had a wonderful time at the Rees in Queenstown and the property was fantastic. I was very impressed with the staff, they were friendly and very helpful.
When we arrived around 9am our rooms were ready, so that was fantastic knowing check in time isn’t till much later. Everyone in the group enjoyed the weekend and very impressed with the 3brm apartments and facilities – can’t fault anything.
The view of the lake was outstanding from our balconies, even tho it was cold, we had to sit out there with our wines and enjoy the view!

Fiona Reid 05/11
Groups, Escorted Tours & Incentives
Adventure World

Just a quick email to say thanks very much for our stay at the Rees over the Easter Weekend. We had a lovely time. The apartment was amazing and the view spectacular.

The dinner on Saturday evening was fantastic and your restaurant staff are great. Thanks also to Sarah who checked us in and showed us to our apartment. A great first impression for the property.

Andrea Lyons FIT Supervisor Rest of the World/Rugby World Cup 2011
ATS Pacific New Zealand

This is just a short note to let you know that Derek and I had a fantastic time at The Rees during our honeymoon! The room was huge and comfortable, the view was fantastic and the staff were really nice; I can see why our clients always rate The Rees very highly. Thank you for organising the special industry rate, it was really appreciated.

Kind Regards
Helen Munn . New Zealand Travel Advisor 04/11

Sorry for the not emailing sooner but have finally settled back at home after a very hectic week last week. I just wanted to say thankyou for the wonderful evening we had last Friday night for our wedding dinner. The service, food and wine were absolutely suberb and everyone commented on how wonderful the setting was.
If you could pass our appreciation to your staff and the chef as well it would be greatly appreciated.

Thanks again for all your help and making our wedding evening a very special night

Happy Easter

Vicky and Andy 04/11

It was an absolute pleasure to have stayed the 4 days of our Queenstown trip at The Rees. It was magnificient and the importance to details was very much appreciated.

I would trully recommend your property to my friends and family and without a doubt we would love to stay at The Rees in the future again !

Take care and a big thank you to your wonderful staff for the memorable stay we had.

Abhi 04/11

We had a wonderful stay at your hotel–Steve and the rest of the concierge/front desk staff were great, as were the staff in the restaurant. We will certainly recommend the Rees to anyone we know who is planning to visit Queenstown.

Marc Tipermas 03/11
Now back in London, going through old emails and discovered yours from February.

Just to say we loved your hotel – a fabulous room, the best we stayed in in New Zealand and all your staff, especially the tour guy, were very helpful and friendly.

many thanks,

Carolyn 02/11

Both Rachel and myself were absolutely impressed with our wonderful experience at The Ree’s – such a beautiful venue which really suited our training.
From your very friendly welcome Roman, Sarah helping us to take our excessive luggage to our room & parking my car.
Veronica in the restaurant for great service and making sure our room was set up to our liking. To our checkout. Your total package of customer service certainly could not be faulted. I would have to say the whole experience was the best customer service I have ever received. Both Rachel and I travel for our jobs and I have been on the road in the South Island for 7 Years and your team take the cake. Thankyou to you all for your wonderful commitment in truly making The Ree’s an experience to remember. We will defiantly be back.

Melanie McConnell 03/11
South Island Manager & Technical Educator
Professional Skin & Beauty

We really enjoyed our short stay with you in Queenstown recently, appreciating the quiet during the unwind from our regular routine . Your hotel was very well presented, the rooms and bed lovely and the restaurant food gorgeous. We have already recommended your establishment to many friends and colleagues.

Additionally, it was nice to see your chef featured on a ‘NZ on a Plate’ on TV upon our return to OZ.

Our compliments to your attentive, friendly staff for making our stay enjoyable, and congratulations on providing a first class facility in Queenstown.


Grant and Carol 03/11

We stayed for 5 nights and it’s the only time I have left a review of anywhere we have stayed.
From the moment we arrived to when we left I can honestly say everything was perfect.
The rooms are exceptional, the cleaning staff very humorous and did great job. We dined in and can rate your restaurant with the best eateries in Auckland.
I looked at most of the places available in Queenstown and after arriving and sighting many we definitely made the right choice.

Jo and Wayne, 03/11
Great Barrier Island

Had a great stay, wished it was longer. All of the staff were fantastic and we will stay again if we come back to Queenstown. Will recommend to everyone.

Derek Harris 03/11
Founder, Arachne Web Services


We had an  excellent time. The hotel and service was first rate. Housekeeping was exceptional.

Mark 03/11

In summary, the guests loved their stay. The professionalism of the staff was second to none and they were personable and friendly at the same time which is very important.
The first group commented on the food quality in the restaurant so will recommend this to our clients next time.

Todd Nicholson 03/11
AUS PGA GOLF PROFESSIONAL // Australasian Tour Member Since 2008

What a lovely place…………………would return each time I come to your city…………………..thank you

Betty Stremich 02/11
Director of Corporate and Foundation Relations
Eastern Michigan University Foundation

I would also like to let you know what a lovely time we had staying in our apartment at The Rees for our first time. (I think you were away but we did meet Shona.) The hotel, our apartment and ALL the staff were just great. Our apartment layout is just brilliant. The uninterrupted views from all the windows are amazing and with having a full bathroom with each bedroom was just so convenient when we had our guests. Our guests in our upstairs “hotel room” are still going on about the fabulous bathroom looking directly over the lake to the mountains. They could not bring themselves to closing the blinds. I cannot emphasise enough just how lovely we think the property is.

We travel extensively with our work and we honestly  would rank “The Rees” as one of the nicest property’s with the most amazing views, that we have ever stayed in. We are very lucky to be owners of what we consider the best apartment in the complex.

Best regards
Wendy Rayner 02/11
Auger Torque Europe Ltd.

We had a fantastic stay in Queenstown – made all the more special by our stay in your hotel. All of your staff were fantastic – so helpful and extremely good at their jobs from the concierge staff to your cleaners! The room was the best we have stayed in so far with lovely views of the lake and everything we could possibly need in the room.
I would also like to say an extra thankyou for those staff who made my husband’s 60th birthday so special too – thanks to Sarah for the card and chocolate and to Sylvie for the champagne at dinner and to the chef for the special birthday cake! The food was also excellent and we can see why your chef is the best in Queenstown!! The strawberry taster was my particular favourite!
We shall certainly recommend you to our friends and write a very good account on Trip advisor!!
Many thanks for some lovely memories of our visit.

Brenda and Brian Nicholls 02/11

We enjoyed our stay with you very much. The room was comfortable, clean and very spacious, and had everything in it that we needed.
The staff were also helpful and knowledgable about the local.
It’s a long way to travel from London but we hope to return to the area sometime in the future and would certainly stay in your hotel again, and recommend it to others.

Kind regards,
Jennifer and Jerry Hardy 02/11

Good Morning,

I wanted to thank you for the amazing weekend my husband and I just had at The Rees.
We were part of the “Over the Top”, Cecil Peak gig on Friday and were lucky enough to be booked to stay with you.
The apartments are stunning, both my husband and I travel a lot, and our room was impeccably clean and comfortable, absolutely fantastic!
We had breakfast in the dining room and the staff were friendly and fast. Check in and out was also trouble free and the concierge helped us by booking us dinner on Saturday at the Botswana Butchery.
We hope to be back in the middle of the year, possibly with a big group, so will be in touch.
Thank you again.

Warm regards
Leah Panapa 02/11

You should be very proud of what you have produced, its truly brilliant.
Great room & service + amazing food…..think it would have to be the best I have experienced!.
Bec & I will certainly be recommending The Rees to others.

Cheers once again.
Brooke 02/11

I was extremely impressed with the hotel in general and in particular the restaurant. I’ll be leaving a glowing review on TripAdvisor.

Kate 01/11

We can summarise our stay with one word, it was “wonderful”, congratulations and well done to your team.

This holiday was a private one with my wife and brother in-law from England. As you can see by this e-mail address below, I am the General Manager of the Jetset Travelworld Retail Network, a franchise of 672 travel agents around Australia.
Qantas Holidays is a wholly owned division of our group, and I used to make our on-line booking. I will give them my feedback on how much we enjoyed our stay.
Kind Regards

Warwick Blacker | General Manager Jetset TravelWorld 01/11

We spent 3 weeks in NZ, Queenstown being our first stop, and we thoroughly enjoyed our stay at the Rees.  There were 5 of us and we all thought the accommodation (and the view!) was first class.

On our first evening at the Rees we dined in the restaurant which was an amazing experience!  We all loved the food and the service was outstanding (we had Sylvia looking after us).  Equally, the breakfasts were superb!  In fact, we couldn’t possibly say anything except great things about our stay with you!

We will certainly be staying at the Rees on any return visit and recommending you to our friends.

Kind regards,
Pamela & Errol Carter 01/11

My husband, my travelling companions and I had a wonderful stay at the Rees – the service was truly excellent and we thought the proximity to all things that interested us was perfect.  We thoroughly enjoyed our dinner on New Years Eve also.  Thank you for everything.  We would highly recommend The Rees to our friends.

Kind regards
John and Lyn Findlay 01/11

Many thanks for your assistance during our short stay, we had really spent a great time at the Rees Hotel. Your kindness in welcoming people and your efficiency are very good values and we did enjoy that.

Our room well orientated with a stunning view was unique and very comfortable. The hotel’s location is a good advantage, not far from downtown, and very pleasant to use the Frankton walkway to get in Queenstown.

The people in True South kitchen are absolutely terrific and could compete with French Chefs, the menus are excellent as well as NZ wines, very good cellar, congratulations to the chef and the staff. Great thanks also to Sylvia for her efficiency and her good mood.

Maururu (thank you), we will recommend the Rees Hotel to our relatives.
Happy New Year to you and your family and hope to see you some day.

Tarome and Patrice MAURY 12/10

We had a truly fabulous experience in Queenstown and found Rees to be exactly right for us.  The accommodation was superb with a lovely view of the lake and the Remarkables.  The food in the dining room was of really high international quality – imaginaively presented and superbly cooked.

All the service at every level was simply excellent and friendly and I would specially note the extremely helpful and friendly service of Steve Hanrahan at every stage as we booked and arranged fishing and other activities. He is a real gem!

We will be strongly recommending Rees to friends.
Thanks for everything.

David Penington 12/10

I just wanted to let you know that my husband and I thoroughly enjoyed our first night at The Rees. We liked it so much we came back to Queenstown to stay a few days later.

We were very impressed with the excellent service (at reception and in the dining room), lovely room, the upgrade we were offered and the fabulous view. All for a great price.

The highlight of our stay was definitely the amazing dinner we had. It was the best meal we had in New Zealand.

Thank you so much for a great few days and we will definitely be recommending The Rees to friends and family and hopefully planning a return trip ourselves.

Regards, Megan Fyffe 12/10

Really enjoyed staying at such a fine establishments. The Executive suite was comfortable and the view from the balcony (and bathroom!) was spectacular.

True South dining room served us beautifully presented food which was all delicious.

Alex Baume 12/10

The room was very nice, however the winemaker’s dinner was fantastic!….you have a great chef and I’m sure I’ll be hearing his name more and more.
It was also nice to meet Mark, cheers for the good time.
Please pass on my thanks.
Kind regards,
Damon McGinniss
Executive Chef
Edgewater Resort

In short, our stay at the Rees was AMAZING. I can’t express enough my gratitude to Kristie (and Paivi) who assisted us so courteously, professionally and efficiently in the planning and organisation of our recent function at the Rees. My father was very moved at his surprise 60th birthday party, the hotel rooms, service and facilities overall and indeed the incredible food prepared with such skill by Chef … (he also confessed the memory of the whole event was one of his fondest in his whole life).

It would be appreciated if you might pass on a copy of this email to hotel management as Kristie really does deserve to be commended on her handling of the whole event, her customer service skills and her attention to detail. The organisation of this function was not easy at all given that the attendees were all internationally based and she handled it with complete care, patience and grace.

I rate the service, the ambience, the food and the facilities 10 out of 10 and I would recommend the Rees to anyone. Please feel free to use this information as a testimonial or to contact me should you require any further clarification.

We look forward to staying with you again in the future.

Best regards

Donna Ausling 11/10

We thoroughly enjoyed our weeks stay at the Rees and found the setting and facilities to be outstanding.

Of particular note we loved the dining experience and received excellent customer service from Lin at breakfast and Sylvia at dinner. We would appreciate your extending our thanks to these ambassadors for your hotel.

Thanks and regards,

Alan and Anita Burton 11/10

Thank you, my husband and I loved our honey moon in Queenstown.

It is such a beautiful place and we plan to come back next year.

Your hotel and facilities were outstanding. My husband is an architect and he was very impressed with the design and structure and furnishings.

I loved the view from the balcony and miss waking up to it! We highly recommend anyone to stay at the Rees and we will be back again next year.

Lee Kahn 10/10

“We would like to thank all the staff at The Rees for making our stay so enjoyable.  Nothing was too much trouble.  The front desk, in-room service, cleanliness and the caring friendly attitude of the staff made our stay something special from start to finish.  We saw many of the Rees rooms and apartments, as a group of us stayed with you for our son’s wedding and we all agreed that your service was exceptional and the accommodation very well maintained.  We cannot recommend your hotel highly enough and look forward to our next stay in beautiful Queenstown.”
Peter and Suzie Macaulay
Gold Coast, Australia 10/10

“Thanks, the stay was amazing and we thoroughly enjoyed the apartment. Amenities were of a high standard and the location was superb.”

Louise Ballard10/10

“We really enjoyed our stay at the Ree’s and appreciated the upgrade.  The hotel is beautiful.  Roman is an asset to your hotel – he provides exemplary service.  The degustation menu was first class – we loved it.

Thanks again for having us to stay.”

Joanne Jenkins 10/10

“I love staying with you.  Your team are fabulous.  Your greetings are just lovely.  it may seem monotonous to you but for me is  lovely to hear such a warm ‘welcome back Ms Gibson’ when you are away from home. I love going to a warm room, as you have taken the time to heat it if it’s a cold day, and have your pre printed ‘Welcome Back’ note.  I really appreciate the upgrades when you can.  My screen saver on my blackberry is the view from my balcony,  last visit about 6.30am.  I tell everyone you are a fabulous team to visit!

You are very efficient at responding to my emails and you all seem very focused on being real yet professional.  I’m impressed!!!”

Karena Gibson Vodafone 09/10

“I can’t tell you how much we enjoyed staying in queenstown. The Rees was so beautiful and each and every staff member we spoke to were so incredibly polite, nothing was too much. I wish i had taken the girl’s name that checked us in, as she was wonderful! We had to make some unexpected changes and she was so pleasant and accomodating. We are already talking about bringing our family to stay with you.

Please keep us informed should you have any deals for 2011 travel. We will definately be recommending you to our friends!”

warmest regards

Allison and Peter Minni 09/10

We had a very enjoyable stay. Room 511 was lovely, with the bathroom and views particularly appealing.
Of special note is the breakfast. It is certainly the best quality breakfast we’ve had at a New Zealand hotel.
The quality of the breakfast, the choice, and the service provided by Lin (our breakfast server) was excellent.
It is certainly a revelation for hotels within that price range in Queenstown.
Hopefully we’ll be able to stay in room 511 next time.

Thanks again.


Sean Cook 09/10

“It was an absolute pleasure to stay at The Rees in Queenstown, and I can say without reserve that the accomodation and service was nothing short of perfection. From the attentive service of all the staff, to the view from the every corner of the apartment (even the toilet!), every moment at The Rees was utterly fantastic. It was definitely a hightlight of our stay in Queenstown.
We had a fantastic holiday and The Rees has been a key point in all of my travel tales to my mates so far.
I’ll definitely be back, and would suggest you’ll see a few more visitors from perth staying with you based on my high recommendations.”

Thanks again,

James Barnett 09/10

“….The exceptional component however from our stay at the Rees, was the hospitality and premium service provided by the staff.  There was nothing to want for that had not or could not be supplied. It is clear they take pride in their employment. They were bright, bubbly and warm, and made informed suggestions on any of our queries. They made us feel extremely welcome at all times, and nothing was too difficult for them to assist us with.  I had even run into the concierge, Steve, when he was off duty, when I was out and about.  Well actually I didn’t see him, he saw me, and made an effort to go out of his way to come over and talk with me….  This is just typical of his and all of the hotel staffs’ treatment of us.  All of our tourist activities were enjoyable.  They were efficiently organised by the concierge, who provided first-hand knowledge and advice and they were all conveniently charged back to our room. A stay at the Rees makes their customers feel very important and valued…..”

Sharon Langston 09/10

To the team at the Rees,
Thank you all for making our brief stay at The Rees Hotel so enjoyable.
The room was fantastic, beautifully clean, well appointed and what a view!
The staff were all exceptionally friendly and helpful and we were both made to feel very welcome.
The restaurant is a culinary delight!  We dined both nights of our stay.
We will be coming again, hopefully in the not too distant future.
They say word of mouth is the best form of advertising, so we will be telling everyone we know to come and stay at The Rees.
Kind regards to you all and thanks once again.
Peter and Elaine Rogers 09/10

“It was absolutely lovely getting to meet you and your help was so greatly appreciated. You and the staff made my time a lovely and very fruitful one in Queenstown. =). I hope to visit again very soon and most certainly will stay with you all again.  I have attached a picture for you of the boy I never got to introduce you to thanks to your recommendations. He will be coming to Hong Kong next week to stay with me. Thanks again for helping me see Queenstown and for the “love connection” at Winnies. x Keep in touch, ”

Natalie Bennett 09/10

“We recently stayed at your hotel for our honeymoon and I just wanted to let you know how wonderful our stay was.  On check in we were lucky enough to get upgraded to a lake view room (which was amazing)  The card and fudge you guys had waiting for us was such a lovely gesture also.  Your staff were so friendly and very helpful (even printing us a google map to find our way to Te Anau)  I will be sure to leave some positive feedback on trip advisor!  We are looking forward to staying again on our next trip to New Zealand.”
Thanks again!

Sharon Huggins 08/10

“This month my wife and I made our first vacation to New Zealand.
We visited Paihia, Rototura, and Queenstown.
The highlight of our trip was Queenstown.
Best venue, best dining, best accommodations.
Absolutely loved your restaurant. Holds it’s own against the fine dining we have here in San Francisco.
Service was comfortable and a spot on.
Room was top drawer, wIth an awesome view off the balcony.
Shower in particular was wonderful… the fixtures and ample water pressure.
We return to New Zealand, and when we do, we will stay at your property.
Moreover, we will encourage our friends to stay with you.”

Carroll Quam San Francisco 08/10

Our stay was just perfect. We loved the rooms and service so much we are looking into buying a two bedroom apartment. Thanks so much for your hospitality. The place was just beautiful. Looking forward to staying there again on our return.

Kind Regards
Ana and Craig 08/10

The hotel is absolutely wonderful!
From the heated floors to bubble baths and comfy beds it was a real holiday to stay at. The staff are very helpful and friendly and your restaurant is amazing, the food was mouth watering and wine suggestions spot on.

Marcela Krak 08/10

Hello Edward

We would like to say that we are extremely fussy people and usually stay at the Versace and alike being one of the best hotels we have stayed at along with the Hilton suites at Fiji.

The Rees I must say is in my opinion as good if not better in its makeup of the attention to detail of the amenities and the aesthetics of the whole feel to the room and the Hotel itself.

The staff were extremely helpful and I think that the Hotel deserves any award category it would choose to enter.

Greg M 08/10

Hi guys,

Just wanted to drop a line to say thank you very much for all the help in making a very nervous glenns proposal to belinda that much easier !! i couldnt of done it without the help of all of you!! sarah, morgan, kaylah and steve (and anyone else who helped behind the scenes too). A special thank you to sarah who put in the extra hours phoning and organising for me before she even had to come to work some great suggestions and alround willingness to help !! and morgan for picking up and relaying details sarah had organised, kaylas facebook message was a nice touch also.

Without all of you i wouldnt’ve of been able to do what i did.

Thankfully belinda said yes so we are now engaged !!   (long climb down from remarks if she said no hahaha yes the jokes have already started )

So a big thank you to you all from me and bel and next time where in town we’ll be sure to stop in !!

Cheers guys,

Glenn Davidson 07/10

To: The Manager

We apologise that it has taken so long in writing this, but we wish to pass on thanks to you and your staff for the great service we received when we stayed at your hotel in March.

On our arrival we were welcomed by Steve, your Concierge, who was ready to go out of his way to make our stay enjoyable. The food over the five days was of excellent quality, and the service was outstanding. Particular mention should be made of your Maitre’d, (we think her name is Sylvia – an Austrian woman) who was very helpful and informative on our last night, when we enjoyed your Tasting Menu, along with wine tasting. She managed to amend the menu on offer, as she remembered there were some dishes which we had experienced on the previous evening.

We enjoyed our stay immensely – particularly as we had managed to leave our children at home with their Nana, and had the rare experience of husband and wife alone for a few days. What better place to spend it! We will recommend your hotel to friends.

Thanks again to you and your staff.

Kind regards

Catherine and Daryl 03/10

We thouroughly enjoyed our stay at The Rees as part of our honeymoon. The room was superb and extremely comfortable. Obviously the view was exceptional and such a wonderful way to wake up in the morning. All of our encounters with your staff were very friendly and helpful. One of your concierge’s (sorry cant remember his name) met us in the carpark at the start of our stay and helped us wih our luggage and showed us to our room. This was a lovely introduction to your hotel and quite unexpected. The breakfast were beautiful and it was very nice having it freshly cooked as we have had our far share of bad buffet breakfasts! On the day we went on the milford sound tour we asked if it was possible to have a breakfast to take away. This was done without hassel and far better than we expected.

We would both definately recommend the Rees to anyone visiting Queenstown. I was a regular on the Queenstown trip advisor forum before our trip and I will definately be writing a post recommended The Rees.

Kind regards and hopefully we will see you again one day!

Alessia and Michael 07/10


We loved our stay and the room!

When we asked for new towels they brought us plenty not just two!  We loved the silver pen!!!!!  Loved the note on the TV welcoming us!  My husband thought the idea of under heating for the parking ramp was brilliant.

Also loved that when we rang reception they answered saying “Thank you for calling reception, how may I help!”

Would recommend you totally!

Many thanks
Sharon and Richard Woodman 07/10
Dear Edward,

From start to finish the experience at The Rees Hotel was outstanding.

A very special thank you to Kayla at reception.  Kayla went over and above to make our stay special.  I would ring Kayla for directions from
Queenstown or where ever we were at the time and she would deliver.  Kayla organised taxis and transport to and from the snow.  She is a gem.

Steve on the concierge desk knows his products and sells them very well.  We will definitely be coming back to The Rees.

The cleaning staff were lovely and friendly – if we happened to be there at the time they were not intrusive.

In total a wonderful stay in a beautiful town. I will recommend your hotel to colleagues and clients with confidence.

Many thanks to all.

Kind Regards,

Madonna Grimley 07/10

We had a lovely time at the Rees. It is a wonderful place to stay and we will highly recommend it to everyone we know who plans to visit Queenstown. The apartments are just beautiful and we enjoyed the fire place and heated tiles. We loved it that much we really didn’t want to leave. Thank you to all the staff. They are all friendly and the cleaning ladies were so nice and friendly.
Thank you and we hope in the future we can visit again
Jess Green 07/10

Dear Roman,

Our stay at Rees was extraordinary. We were very impressed by the size of the room and the staff was so friendly. We enjoyed every moment of our stay at Rees. Next time if we ever visit Queenstown, we will look nowhere rather than Rees.

Vikas 06/10

Dear Michael

It was great stay in Rees. Have stayed in top hotels in the world and in New Zealand have been at Hyatt in Auckland, Mercure Apartments in Wellington and 161 Here Ford in Christchurch. None of them even compare closely with your facilities. Really enjoyed Queenstown thanks to accommodation at Rees which I will remember for quite some time. Will surely recommend to relatives and friends and would come back again.

Jaswant Munoth
Managing Director
Munoth Financial Services Limited

My stay was perfect – oh so quiet and the room was lovely.

The staff are very efficient and customer focussed which is so crucial – it’s the best Hotel in Queenstown by far.

Kind regards,

Stephanie Reade | Account Manager Wellington 05/10

Craggy Range New Zealand Ltd.

Hi Mark,

All I can say is simply stunning, it’s the only hotel I want to sell in Queenstown,

Thank you for hosting a breakfast for us, it also was the best breakfast we had on our 10 days away.

Look for more business from us definitely.

Thanks Again


Mandy Mathis 05/10

General Manager

ANZCRO PacificaAustralia New Zealand Central Reservations Office

Hi Roman,

I just wanted to drop you a line to thank you for a glorious stay in Queenstown. Staying at the Rees Hotel was a real treat. I would definitely stay with you again as I feel the experience would be unbeatable by any other accommodation. From the views to the immaculate, well appointed room, the helpful staff and wonderful food there is not one area with which to find a single fault.

I would and will highly recommend you to anyone travelling to Queenstown. In fact, they would be silly to stay anywhere else!

Thanks again

Kate and Devin 05/10

Dear Steve,

I would like to take this opportunity to thank you for your expertise and professional treatment we received while staying at your facility, your insightful recommendations more than meet our expectations and made our stay at The Rees delightful. Your facility is in our opinion worthy of a five star rating from exquisite accommodations to culinary bliss in your restaurant. I would like to praise The Rees on Trip Advisory do you have a direct link that will take me to their sight that allows comments. Mary Ann and I again thank you and look forward to our return trip to New Zealand and Thee Rees.

Warm regards,

Chris & Mary Ann 04/10


The Best was our meal on the Thursday night !!! compliments to the chefs and waiting staff the BEST meal I have had and I have done a lot of travelling and my partner said he thought it was the best meal he had had in Queenstown and he is a local.

So excellent and I WILL  be back

Fiona Cooper 04/10

I wanted to take this opportunity to pass on my sincere thanks and feedback for Steve Hanrahan.

I recently vacated with my partner (of 11yrs) to Queenstown with plans to propose and get engaged.
Steve was an absolute luxury to have as a logistics wingman! He helped transform my plans it into a real experience rather than me transform into a troll-doll!
Steve was nothing short of spectacular, from his hospitality to his sharp smarts he proved to be quite a valuable asset during our stay @ The Rees.

I always enjoy staying @ The Rees when I go to Queenstown, people like Steve make it worthwhile coming back =)

If you do have any reward program for your staff, take this as my vote for Steve. He sure deserve’s it… because I now have a Fiance’.

Once again Steve – Well Done lad. Well Done. 04/10

Dear Steve,

Just to say – many thanks for all your help and advice! It was invaluable and we had a great time. We are now back in the UK (unfortunately :)  ), but will definitely come back.

You have been one of the best concierge’s I have come across.

All the best

Hans and Maneesha 04/10

We had a great time your staff was the best and hotel accomodations incredible.  We will give our recomdations to everyone in Mexico. Regards. Raul Castilla 04/10

Dear Michael,

I just wanted to say what a fantastic stay we had at the Rees last week. Morgan in particular was outstanding – extremely helpful and patient with us when booking our activities! We also had one of the best meals in NZ at your restaurant – great food and lovely ambience.

We used your new room service facility on our first night, and I would recommend you continued and even expanded this – it was very handy when we just wanted a quick easy meal.

Best wishes,

Kate Mandeville 03/10

Hi! Edward. Just a line to say that our stay with you was one of the highlights of our 2 week travel around South Island. The staff were so friendly from Steve’s assistance at the start to your understanding and comfort when you had the misfortune to have the Power failure at the end of our stay. (Thankfully a short one!) Many thanks and it will be a long time before we forget opening our eyes in the morning and seeing that view of the Remarkables each morning across the balcony.

Best regards

Tony and Lesley Plews

Melbourne. 03/10

We stayed 3 nights at the Rees, the 3rd night was separate from the first 2, in which we stayed in the Executive suite, and had the Relaxation package. It was absolutely fantastic as this was our honeymoon.  I cannot recommend your hotel enough. The rooms were amazing, so clean and modern yet stylish. We appreciated all the small extras,  that made us feel very special.  The service was fantastic, we dealt with Morgan when we were booking activities, and she was a gem. Extremely helpful, and thoughtful, even when at times our requests may have been a little stressing.

If, and when we return to Queenstown, we will be sure to use the hotel again, and recommending it to our friends and family.

Thank you

Arna Searle 02/10

We were sorry we had to leave so soon. Our stay in Queenstown was the highlight of our time in New Zealand not least because of our stay at The Rees. The apartment was terrific with a superb view and you and your staff could not have been more helpful. When we come back we will stay longer in Queenstown and will definitely want to stay in your apartment hotel again.
So please give a pat on the back to all your staff and we leave you with our
warmest regards

Barry and Mary Walsh 02/10

Dear Reservations
It was with great pleasure Sue Gay and I stayed at THE REES.
The service was excellent with very friendly staff.
Room service was first class.
Commendations to the restaurant staff for an interesting menu ,  excellent food , wines ,and (attentive Joss) service.
Special commendations to Mark for diligence in establishing and ensuring a superb friendly service at THE REES  — a delightful host.
A very special thanks to Staff for looking after SUE so attentively before I checked into the Hotel.
Sue and I would be delighted to return to THE REES again and again time permitting
Whaddon Selby-Adams 01/10

Firstly can I express how happy I am to have been a guest at your establishment. You have a very special place there ( I think it is the closest I may get to heaven. On a more serious note I wish to expess my thanks to all at the Rees for maiking my stay in Queenstown the best hotel experience ever! You staff are fantastic! especially the chef!!!! Top end dining at very reasonable prices, thanks for some of the most fantastic taste combos ever!
I will certainly be returning on my next round the world trip in a couple of years and hope that the Rees is still providing the outstanding levels of service that I received.Don’t worry I will let everyone that I talk to about my trip know about the little bit of heaven that I know as the Rees.
All the very best to you all.

Alastair Birkett 01/10

We had a blast at the Rees.  It was the nicest place we stayed on our trip to NZ.
Happy New Year.
Mike Bone 12/09

Hi Agustin
Just wanted to say a big thank you for your lovely service at True South. We had a wonderful time and the food and service was superb.
I love Queenstown so much we will be back on a regular basis.
Many thanks.
Rebecca Pilkington 12/09

We loved our stay at The Rees, definitely the best accommodation we experienced during our 3 week hols in North & South Island. Our room overlooking Wakatipu and The Remarkables was beautiful and extremely comfortable to relax in, and the housekeeping staff did an excellent job every day.When we managed to haul ourselves out of the most comfortable bed I’ve slept in we had great breakfasts and were well attended to by the dining room staff who were probably the most willing and happy we have met for a good while!
To anyone reading this feedback in order to help them decide whether to stay at The Rees- we had originally booked for 4 nights but were so impressed with the quality of the decor and furnishings and the wonderful level of service that we stayed for a further 4 nights! We came to regard the tui bird outside our balcony every morning as a close friend and felt very hard of leaving when our time was up.
Thanks again to you Michael for your unfailing and generous help given each time we had a question or needed something-  you must be proud to work as part of a jolly good team in such a wonderful hotel that looks after its guests with such a warm professionalism.
Best wishes to you all,
Carole & Johnny Quayle, Isle of Man 12/09

Hi Alex,
Thank you very much for the very comfortable and enjoyable stay we had with you on 12 December.

Your staff are a credit to your business, very courteous and attentive.

The breakfast was excellent – I was so impressed with the quality, I took the time to thank the chef personally and also the waitress who was perfect with her level of service.

The room was extremely comfortable and very clean which is something very important to me. The only point I would make here is the cleaners looking to clean the room at 10.10am, very enthusiastic, but a little early!

Once again, thank you. We will definitely be back and as I work for a large business myself, I have already recommended this as a place of referral. (my feedback was eagerly anticipated from the managers in this regard).

Liane Murdoch 12/09

I would like to thank you for all your help during our stay and please pass on to your staff my sincere thanks for all their genuine efforts in trying to make our stay just the best. They did succeed.

Mark, you were very kind to me from the very beginning of this tour and can’t tell you how much I appreciated your assistance. If there is anything that I can ever do for you, please don’t hesitate to ask.

Barbara and I hope to visit Queenstown again in the near future and look forward to again staying at The Rees.

Warm regards,

Alan Gillott 11/09 (40 Australian golfers with us for a week)

Mr. Lee-Lo,

Thank you for the email. We very much enjoyed our stay at the Rees Hotel and would like to point out Kristie with the concierge staff was simply fantastic! She went the extra step to make our experience and in particular my husband’s birthday superb. Will you please pass along my appreciation? I will certainly recommend your establishment to my family and friends.

Thanks again,
Crystal 12/09

thank you! Everything was fabulous … the comments amazing, you and your team are the best in the business!!

Sue Lindsay

Take Action 12/09

Dear Alex

Well what can I say – there are no words to describe how WONDERFUL your staff and hotel were.

The reason I chose the Ress was the response I received from Kristie some months back.

I emailed several 5 star hotels  requesting some guidance / advice about what could be offered to help celebrate an 80th surprise birthday holiday I was organising for my partner.

Kristie was the only person to reply to my request…..hence our email friendship began and because of her I rearranged my initial itinerary to stay longer at the Ress (an extra two nights)

We can not speak highly enough about the Ress.  Its location, cleanliness and little extras in the room, remote blinds (although being a little darker would have been nice for a late sleep in).

The highest praise does have to go Kristie, she made our stay the most memorable holiday we have ever had and the most talked about part of our trip.  (we now have very very envious friends!)

My partner has travelled the world several times over – staying at Waldorf Astoria and other perceived first class establishments, and has NEVER encountered someone as genuine and friendly as Kristie.

She made us feel like VIP’s – that we were the only people in the hotel.

We shed a tear (in the car so she couldn’t see) the day we left, feeling like we were leaving our best friend behind.

Her friendship, kindness, bright bubbly personality and willing to help was absolutely overwhelming.

Kristie went well and truly beyond “her job”

Even as much as arranging a mechanic to fix our hire car brake light, suggesting and booking a long lunch, helicopter flights, and lots of other little “treats” along the way, making sure our room heater would be fixed before our return.

Upon our check in “the boys” (as we affectionately called them) Roman and Michael were so pleased to finally meet us, as Kristie had called them several times on her DAY OFF to ensure the balloons, cake, cheese platter I had asked for were in the room waiting to surprise my partner.

Very few people I know would do that on their day off.

Michael eagerly assisted us with our bags, gave us a room tour – showing us how all the little gadgets worked, and coming back to fix our bedroom TV.

Roman was a wealth of knowledge at the brochure wall, full of enthusiasm about different tours he thought we would like.

You have an asset in Kristie that you can not place a price on – I sincerely advise you to value and treasure her – I run my own business and know how hard it is to find staff like her as well as Roman and Michael.

We are already planning our next trip to the Rees, hopefully sooner rather than later.

I already have an aunt and Uncle who want to book their 60th & 70th in a few years time, with Kristie!!!!

So to say I / we were happy is an understatement……and I guess it looks like I did find the words after all

Kindest Regards

from a very very happy customer

Kylie & Birthday boy Malcolm 11/09

Dear Michael,
We had a wonderful stay at The Rees and you have a great hotel.  Our stay wasn’t long enough, but holidays are always like that.  We think your mattresses are wonderful, the best we have slept on anywhere.
Your staff were very courteous, especially the German lass in the breakfast room and the Finnish lass in reception.
We hope to be able to stay with you again.
Tony and Wendy Gresham 11/09

Hi Morgan
We had a fabulous time in Queenstown and at the Rees. The resort was very clean, comfortable, and relaxing. The view was amazing and I really appreciated the upgrade to our lakeview room. I will be sure to recommend your property to my clients. Thanks again for everything.

Kind regards,

Cindy Miller
Global Adventures Travel

Thank you, we thoroughly enjoyed our stay.  All the staff was wonderful and we found the concierge extremely friendly and helpful when we were planning our day trips.  If you have any promotional mailings in the future please feel free to send them, we would love to stay with you on our next visit to Queenstown!


The Huber Family 10/09

Good afternoon Michael,

I apologise that it has taken me so long to reply, business has been quite hectic since my return.
My family and I wanted to say a big thank you to you and all the team at The Rees for making our stay a memorable one.

The apartment we had was fantastic and my daughter has been requesting that we all go back and live permanently in our NEW HOUSE, so you definitely made an impression on her.

As we travelled throught the South Island and stayed at various venues, it became very obvious that the product you offer is of a very high standard.
We will be returning to Queenstown in the future, probably next ski season and we will only be staying at The Rees.

To all the staff that made our stay enjoyable we commend you and The Rees can feel comfortable in the fact that you have gained 3 new loyal customers.

Please feel free to contact me if you ever come to the coast, otherwise I will be in touch to organise our next journey to your part of the world.

Thank you all once again,
Kind regards,

Les Davis
Concierge Manager
Conrad Jupiters
Gold Coast QLD. 09/09

Morning Mark,

We had the most fantastic night on Sat!!! EVERYONE raved about the food and the venue, it was a great idea to come and celebrate at the Rees! Ben did an amazing job, and I noticed the plates were nearly licked clean after each course…..and Sonija looked after us all so well, she was always on hand.

Thank you so much for suggesting the idea/menu and the apartment – it was lovely to have everyone together and be able to see each other throughout the meal, the Apartment was just perfect…one of the conversations around the table on the night was about whose Bday it was in the summer, so we could all come back and have a summer dinner with the patio doors open!!!

I will write a proper note to Ben and drop in a little something for him and Sonya when I come in to pay you – talking of which, please let me know what I owe you.

Thanks again, wonderful!

Rachel Exell
Careers Manager QRC

Dear The Rees Team

It was really really really really nice experience your team has created for our stay last Sunday. Me and my boy friend had a really surprised arrival when you showed us a special made Chocolate Birthday cake for him, that warmed our hearts!  Do you know that was really a yummy cake? thanks for the chef~

We did pray to the god to let our schedule plane be cancelled yesterday so we could go back and stay one more night at your hotel. However, it wasn’t a succeed pray and still need to come back and work. We are hoping to go ZQN again this year and will stay in your hotel.

You and the team have made us a pleasure time whilst we were there, even though we didn’t have much time. I will certainly recommend your hotel to my friends whenever they going to ZQN! As you see I was busy telling my colleagues today about our trip, especiall those friendly & helping hotel satff we met which will never forget.
Hope to see you all again.

Eve & Khoo 16/06/09

Hi Mark,

I am back into the office today.
Many thanks for your warm welcome the other day.
I would ranked The Rees as one of the best accommodation I have ever stayed in New Zealand (and I know a lot of them!).

I have informed my staff at Antipodes Travel about the pros of staying at the Rees.
We hope to bring you clients soon.

Thanks again.

Kind regards

Yoann Feillet
Director and Tour Guide 22/04/09
Antipodes Travel

“Dear Mark
We have arrived back safely in Perth after a fantastic stay in NZ especially Queenstown!  Anthony and I really enjoyed meeting you and experiencing your fabulous resort.  The property is very special and its the great people that work with you that made our stay unforgetable.  Alex was amazing who went above and beyond to ensure customer satisfaction.  The gentle man who arranged our check out was efficient and accomodating helping our parents with TV access.  We were blessed to experience some wonderful food and have the special attention of your restaurant staff including your chief look after us.  After staying at a number of hotels throughout NZ we found your staff to be the most customer focused, professional and passionate!
A minor detail as I love my spa baths it would be recommended to have some spa foam/wash included with the amenities.
We look forward to keeping in touch and all going well getting to NZ more often (last visit was over 10 years ago!).
We will certainly seek your advice re dining experiences for our next O/S trip which is planned for oct/nov 09 for either spain or canada.
Enjoy your inlaws!
All the best and thanks for your great hospitality.
Warm regards”
Anthony, Eleni, Theo, Elaine Palassis 11/04/09

“The Rees was an absoloute please to stay at. I stay at hotels every second week and there are very few that I really enjoy. The Rees was superb accommodation in a stunning setting but the most pleasing aspect was the calibre of the people that we dealt with. Without exception they were friendly, helpful and an absoloute pleasure to deal with. Your people are an absoloute competitive advantage – we will be back. In particular, your ladies on the Front Desk were superb (I mainly dealt with Elizabeth but there was one other that we dealt with on our first evening who was superb also.)”

Thank you

Ant – Cardinal Soloutions

“I have just had the pleasure of staying at The Rees Hotel in Queenstown and could not fault the property. Great location overlooking…Lake Whakatipu and the Remarkables and only a couple of minutes drive to town.

…spacious and superbly appointed with outstanding attention to detail throughout. But what made our stay special were the staff. they could not have been more friendly, efficient and helpful. I highly recommend this property.”

Mike Hogan – Managing Director, Travel Associates Travel Service (NZ) Ltd

“The team loved the place……. The apartments are superb and (the) way in which we were treatedcertainly left a lasting impression.”

Wayne Ramshaw, Ski Express


Thanks for organising a site inspection and wine tasting for our recent agents famil. The consultants were absoloutely blown away with the property.”

Phil Symonds Go New Zealand Perth

“My client phoned this morning…raving about what a beautiful property you have there. he (the guest) told me that they have just had 10 days in australia and their 2 days at The Rees was far better.”

Shirley Bailey North Shore Business Travel

“We had a wonderful time staying with you last weekend. Your Resort is beautiful and the views spectacular – the service is professional but relaxed…..”

Deborah Kay Manager, Harvey World Travel Rotorua

“I want to thank you for everything you did to make our visit to Queenstown so memorable. The group really loved The Rees, they were particularly impressed with the location.

The high point of the visit had to be the dinner, they all said that was such a lovely thing to do. they loved the meal, the setting and were completely blown away by the fact that you hosted the dinner.

I look forward to working with you and the team at The Rees in the future.”

Libby Fletcher Ultimate New Zealand

“We had a fantastic time at The Rees. We’d particularly like to thank the cook (and apologies, I’ve completely forgotten her name) in the restaurant on level 4 for the two days we were there. She cooked us great food on both days, and prepared a lovely picnic and champagne on our final day. Her effort made our stay really nice.”

Steve and Filomena

“We very much appreciated our stay with you.  After checking Trip Advisor, Wotif, RatesToGo, Lastminute, Expedia, Travelocity etc we contacted the hotel direct and were offered a better rate than the last minute sites offered – we very much appreciated being able to get the best rate direct! We both travel a lot and can recommend The Rees and have done so to many people who asked about our holiday. We wish you all the best with the hotel.”

Kim Cleave, Perth WA