CONFERENCE & EVENT FACILITIES
The Rees Hotel’s conference and meeting venues offer versatile, multi-use facilities, capable of supporting a range of functions. Boasting; elegant and comfortable décor, sophisticated technology, spectacular views, exquisite cuisine and dedicated staff to ensure your event runs smoothly.
For further information about staging events at The Rees Hotel Queenstown, please contact:

events@therees.co.nz or telephone 03 450 1100

Some feedback from our Conference Clients:
Thankyou very much for looking after us last week.
It was the perfect arrangement for our meetings – the catering and attention to detail provided by you and your team was excellent.
The room upgrades were very generous and hugely appreciated – thankyou.
We will definitely be back –the check-in and check-out process was seamless – the best we’ve ever had, and we travel frequently! You made us feel very welcome and very valued – that’s the difference between the Rees and everywhere else.

Have a great week!

Kind regards
Naomi 01/13

Naomi Fahey | General Manager
Malcolm Total Logistics

Good morning Hayley and Mark,

I would like to pass on my very sincere thanks to you both for ensuring our first BRITANZ meeting outside of Wellington was a complete success.
The level of service at The Rees Hotel was outstanding and everyone went out of their way to ensure our guests had a wonderful time.
Thank you Hayley, for all your tireless work on our behalf and ensuring that it all flowed smoothly and all our requests were met with a smile. Your were a pleasure to work with and I really appreciated your professionalism and flexibility!
Mark, thank you for giving your time to meet out guests and be available for them during their stay with you. Your personal touch was appreciated by us and made the difference for our guests. I know you took time away from home for us and we are grateful for this. and thank you for all the “quiet” phone calls made on our behalf to ensure other parts of the programme went smoothly.
Please pass on our thanks to all your staff – they all contributed to the success of this visit.
I hope we get the chance to work with you again in the future.

Warm regards,
Sharon McGeown
Assistant Director Visits and Ceremonial Heritage,
Commemorations and Protocol Group 01/13

Just a quick note to say thank you very much for looking after the UK delegation so well over the last week. I know General and Lady Richards have really enjoyed their stay and have appreciated being able to relax away from the pressures of London and the wider world. Thank you also for making it so easy to look after our team. It is not often that I actually feel relaxed after having helped hosting visitors from the UK but I can safely say that on this occasion I do.
Please pass on my thanks to all your staff and I will definitely be returning to the Rees in the near future – hopefully next time with my family.
Thank you again.
Tim
Lieutenant Colonel Tim Woodman
Defence Advisor01/13

Hi Liz
Sorry about the tardy response but it’s been full on since we got home from Queenstown holiday – in fact I wish I was still on holidays!
We had an awesome stay at The Rees and I’d definitely come back again.  The staff were exceptionally good and couldn’t do enough for us.
I’ve been talking to my best friend about coming over for a long weekend next year for my 40th birthday – child free!  She’s currently working on her husband to get some brownie points so we can have a girls weekend away.
Again, thank you for a fantastic stay.

Kind regards
Mia

Mia Bannister 09/12
Business Development Manager
Kane Constructions Pty Ltd

Hi Mark,
I am now back at my desk having fully recovered from hosting our busy annual “24hrs in Central Otago” and would like to convey our gratitute for the integral part that The Rees and your team played in the huge success of it. It was great to work with such a dedicated team who made all our wishes and requests possible in an extremely professional way. The feedback from our customers has been amazing and all were very impressed with the facilities and services at The Rees.
A big “Thank You” to the entire the team as it is impossible to single out individuals –  we really appreciate your assistance in making this incentive trip extremely successful.

Many thanks from the Surveyor Thomson Wines team.

Claudio Heye 09/12
General Manager
Surveyor Thomson Wines
Central Otago, New Zealand

“I just wanted to say that the IBM group thoroughly enjoyed their time at the Rees and we are well looked after by the staff. Liz was a fantastic help as was Roman and the remainder of the team so please ensure my appreciation is passed on to them all.
I also managed to try True South and was very impressed by the quality of the food.
Thanks again”
Nick Merry | 08/12
Managing Director
MMI | Merscient Marketing & Incentives PTY Ltd.

“Hi Liz

I just wanted to say a giant thank you for all of your assistance with the AUSCRS conference group.
The feedback from the delegates who stayed with you was great!

Hopefully next time we head to Queenstown we can do something bigger at your beautiful hotel.”

Libby Davis
Event Services Manager
Corporate Communiqué
‘Events Outside the Square’

“I just wanted to take this opportunity to thank you sincerely for your incredible professionalism and unwavering assistance in the lead-up to, and duration of, our recent conference.
I have only managed to speak with a few staff at this stage (our GM is still enjoying your hospitality at this time) and the feedback has been nothing short of exceptional.

I have heard many stories regarding your efforts to go beyond the call of duty, including your appearance at the airport to return a remote control for our projector! On the one occasion when our Marketing Manager did experience a minor difficulty with a member of staff from the Rees, it was handled swiftly and professionally by you and your team.

The quality of the accommodation, food, hospitality and conference facilities was first class. It’s nice to see that a company website can actually live up to its claims and representations. Likewise, the other companies you recommended were also of equal calibre, with the bus driver and SnoPro earning special mentions. Rata also was a massive hit with the staff.

Your coordination of all activities, transfers, restaurant bookings, ski hire etc. made my job so much easier, especially considering our lack of knowledge regarding Queenstown. Having a local who understood and anticipated our requirements was an enormous help.

Hopefully we will have the luxury of dealing with The Rees in the future. We will certainly be recommending your hotel and facilities to the rest of the LVMH Group, customers and friends.

Can I kindly ask that you forward me the email address of the GM of your hotel as we would like to ensure our feedback is passed onto her/him also?

On behalf of the entire team, for all your hard work, coordination and assistance, we thank you.”

Antoinette Byrne
PA to General Manager
LVMH Watch & Jewellery Australia

“Our staff were raving about you and your service.  The night went absolutely fabulously and I hear that we had an even greater turnout than we expected.  They said the venue was fabulous for our function with a great vibe and our guests gave really good feedback on its organisation.

It’s rare that we are able to make it down to Queenstown but has been very valuable to us.   A number of the staff want to make sure I pass on their thanks to you for arranging things so wonderfully.

A million thanks.”

Rosalind Croad
Assistant to Chief Executive, Graeme Mason
New Zealand Film Commission

“I’d personally like to say what an absolute pleasure it was staying at The Rees during our ice experience event. I have had excellent feedback from all guests regarding their hotel stay and all remarks were extremely positive.

From my end, having run events for many years and stayed at some of the best hotels, I was extremely impressed by the service we received from your staff, particularly Steve (the Concierge), Kayla, Roman and Elise – all were  too happy to assist us with any of our needs and personally exceeded my expectations on many levels.

Thank you again and we will definitely stay at the Rees when we return to Queenstown again (hopefully in 2012).”

Anna Ovchinnikoff
Audi Australia

“You and your team are GOLD!

We all agreed the experience with you was fantastic. Given our workshop was about providing the WOW experience for our customers and going the extra mile to give exceptional customer service, it was fantastic to have just that with The Rees.

Our room was spot on with all the facilities arranged and in place as promised. No follow up required there. A great example of doing what you say. Thanks.
I’m not sure how you did it, but it seemed every time we left the room you managed to freshen it up for our return. Noticed and appreciated.

The lunch was “WOW”. Just doesn’t get better.

Interaction with everyone at The Rees was exceptional. Roman is always so professional, yet makes you feel welcome and relaxed. Just such a pleasure to return each time.

Before joining you for our training weekend I had communicated the workshop was a ‘retreat’ to my team. Really just a fun spin on a workshop that we had a laugh about, however, The Rees turned it into a Retreat.

We loved our stay and will certainly book more with you and recommend to others.

Thanks again and really well done for getting it right!”

Karena Gibson
Vodafone

“PS the cc is to our GM. He stayed with you not so long ago on, loved it and really loves hearing about NZ companies providing exceptional service so he can promote to others.

Thank you very much for your efforts in providing us with a most successful Board meeting and lunch.
Our Board were very appreciative.”

Maree Tozer
Executive Assistant to Chair & Board of Directors
Auckland International Airport LTD

“Both Rachel and myself were absolutely impressed with our wonderful experience at The Ree’s – such a beautiful venue which really suited our training.
From your very friendly welcome Roman, Sarah helping us to take our excessive luggage to our room & parking my car.

Veronica in the restaurant for great service and making sure our room was set up to our liking. To our checkout. Your total package of customer service certainly could not be faulted. I would have to say the whole experience was the best customer service I have ever received. Both Rachel and I travel for our jobs and I have been on the road in the South Island for 7 Years and your team take the cake.

Thankyou to you all for your wonderful commitment in truly making The Ree’s an experience to remember. We will definitely be back.

Kind regards and I look forward to my next wonderful experience at The Rees.”

Melanie McConnell
South Island Manager & Technical Educator
Professional Skin & Beauty

“Hi Mark

The Rees proved a great venue both for the cocktail function and Board meeting. The absoloutely breathtaking weather on our arival day gave most of us that heart in our mouths experience as we walked into our rooms. No doubt you are very proud of what has been achieved – and so you should be.”

Rob Fyfe
Air New Zealand

“Mark, I was really proud of what you were able to do on the evening, there has been many positive comments.

The Rees in my view sets a new standard and with you at the helm I’m sure it is going to go places, just need some help from inbound in the next few months!!”

Norm Thompson
Air New Zealand

“I’m just the organiser of your venue for our team (didn’t get asked to come!) however I would have to say that after a chat with our CEO this morning you and your team have done a fantastic job! Could I say he raved on….. they all absoloutely loved their stay with you. Views to die for and fabulous service by all charged to look after them. Most impressed with the man who showed them the wine cellar and talked about it too. Food was also perfect.

We approached three other venues in Queenstown before choosing The Rees. The choice was mainly because all of my questions were answered quickly and accurately and also a full package of information was sent to us as well, much more thorough than any of the others.”

Donna Callaghan
Pioneer Generation Ltd

22  June 2009 | “I just wanted to say thank you so much indeed for all of your help with our conference over the last week.

I’ve had such good feedback from everyone here at Schering-Plough and I must say that the customer service you and your team have is excellent.

The scenery was brilliant, the food was wonderful, absolutely lovely…

Please do pass our thanks on to Roman, Andrew and the team at front desk – I know sorting the bill at the end was a bit of a nightmare but we got there in the end!
Also, please do thank everyone in the kitchen and restaurant – the chefs were amazing and the waiting staff were very attentive – both very important indeed!

I would recommend your establishment to others who are looking to stay in Queenstown – in fact I have already!”

Lucy Thornton
Schering-Plough

“I would like to say a big Thank You from the Staff at CHP Consulting. We all had a lovely time in Queenstown and the outstanding hospitality and efficiency we received from all the staff at the Rees hotel from check in with Andrew, Alex and Rowan to check out, it was very much appreciated. The team went out of their way to make sure all our staff’s needs were met no matter what their requests. I felt that the way in which Andrew organises the express check in for groups is highly commendable, especially since a few of our staff had an extended stop over in Christchurch that lead to a long day of travel.

To Elizabeth and Nicky, I would like to thank you both for all your organisation of both accommodation and the meeting itself in the lead up to our Company Conference and all the work you did on the day. Our constant changes (sometimes daily) with our requests were always complimented with a speedy response from you both.

Sonja, your attentiveness and punctuality helped to make our 2009 Annual Company Conference run smoothly and on time. CHP Consulting always runs on a tight schedule for our conferences and meetings so again your timeliness was very much appreciated.

Whilst the Interior of the rooms at The Rees Hotel were beautifully designed and decorated, it will be the staff themselves and not the accommodation that will remain in my memory the most.

I wish you all the best for the future and would like to take this opportunity again to thank all the Staff at The Rees hotel on behalf of CHP Consulting.”

Felicity
CHP Consulting

“We had a wonderful time while at The Rees and all our guests were extremely impressed with the rooms, facilities, food, wine and of course the beautiful views.
I also would like to thank you, Mark and your team for ensuring everything ran smoothly from check in to check out and I would like to mention that the few last minute requests that I personally made were swiftly and professionally dealt with at all times.”

Natalie Corkery
Craggy Range Vineyards

“Just wanted to touch base to again thank you for all your hard work in organising the SPEC Super meeting and for taking such great care of our group.  I have had excellent feedback and all seemed very impressed with the venue & staff”

Trudie
Independent Fund Administrators & Advisers Pty Ltd

“Well I have finally recovered from our hectic but awesome conference!!!

Queenstown was amazing but The Rees was just the perfect venue!! The facilities and stuff were second to none …
Thanks so much for ensuring everyone had a memorable time….”

Sharron
Company Training Manager
Esteem Jewellery Ltd